Worst customer service ever. You guys don't know where your equipment is (after you've rented it to me) now I have a 56 charge for cleaning after I uploaded pictures of the condition I picked it in. U-Haul partners with dirtbag dopes for their locations. I've got a good mind to file a complaint with the BBB. If you need a U-Haul….do yourself a favor and call Ryder.
John H.
Customer Reviews for Carolina Gold Construction LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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No clear place to park returning vehicle.
Jasmine L.The app is terrible! It took nearly 30 minutes to check in after it kept kicking me back and not accepting pictures. The check-out was impossible and had to sit on hold for 20 minutes to do it over the phone. Will never use again.
Neal P.The internet is very poor at the location so mobile check in was very complicated. Customer service was amazing on the phone and helped us get everything done.
Robin C.