Évaluations des clients Carolina Monument Company

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Carolina Monument Company

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Brian B.
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Was charged for 2 full days, despite returning the equipment after only 24 hours. Other than that the service was great, and the individual I spoke with was very helpful.

Douglas T.
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No problems thanks

JOHN B.
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Randy, was very accommodating to arrange an earlier time to pick up our unit even though it was a Holiday. January 1st!

Mark S.
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Le client n'a pas laissé de commentaire.

BRANDY L.
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Le client n'a pas laissé de commentaire.

William A.
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Stop breaking or performing a breach of contract! As this issue is on its way to court for a lawsuit for fraud, bank theft, and abandonment.

King David Bapti B.
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Le client n'a pas laissé de commentaire.

Robin S.
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Le client n'a pas laissé de commentaire.

Shaina S.
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Le client n'a pas laissé de commentaire.

ANGELIA H.
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The Uhaul agent was amazing! He helped us from beginning to end. Even in the pouring rain. I have and will recommend Carolina Monument Co to all my friends & family!! I can not say enough good things about him.

Sharon D C.
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nothing

Tyron S.
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Great customer service

Edward M.
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Le client n'a pas laissé de commentaire.

Larry L.
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Le client n'a pas laissé de commentaire.

Louis M.
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Le client n'a pas laissé de commentaire.

Joeli C.
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Le client n'a pas laissé de commentaire.

Sonja P.
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I had a good experience with the renter...wouldn't change anything. He was good to us.

Patricia F.
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Randy was very nice and accommodating to all my needs. Had to add an extra day on last minute and he was glad to help me!

Timothy H.
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Le client n'a pas laissé de commentaire.

Jacob K.
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Had drop off appointment for auto hauler at 862 Hwy 28 Bypass Anderson, SC because they were suppose to be open Sunday 9-12am they weren't open and didn't answer the phone. Called Randy at 805 Hwy 28 Byp Anderson, SC 29624 Uhaul who wasn't supposed to be open Sunday and he came out of his way to his store to check me in. Very thankful for that.

Wayne R B.
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Have my equipment where I book and need it. Uhaul expects ME to run all over the area to get a truck and trailer and somewhere else to get blankets. Your Anderson SC (Jessie) won't return calls. I even had dealers say she won't call them back either. Very poorly run area by Jessie.

Jonathan S.
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Rented a uhaul. Process went great until the end. The guy added 100 miles which I didnt drive and have photo proof. Which in result charged me 100 dollars more and hes saying there isnt anything he can do. He said he refunded me and gave me 30 dollars and tacked on some insurance that I didnt add. So stay away from this place. I will be calling uhaul corporate about him and his horrible business practices.

DARYL B.
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Le client n'a pas laissé de commentaire.

Alfred T.
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Le client n'a pas laissé de commentaire.

Tom M.
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Le client n'a pas laissé de commentaire.

William M.
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Le client n'a pas laissé de commentaire.

Beverly G.
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Le client n'a pas laissé de commentaire.

frederica J.
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Le client n'a pas laissé de commentaire.

Wayne R.
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Stay friendly

John M.
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Good service , truck was ready as scheduled.

Daniel W.
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Your trailers are very well maintained. The only problem is that you do not supply enough tie downs, especially mid level in the trailers to properly secure your load. It did cause some minor damage to several of my items.

Utrica K.
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Le client n'a pas laissé de commentaire.

Andrea B.
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Le client n'a pas laissé de commentaire.

Keith M.
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none !

Kelly H.
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The nicest staff at this location and they were so accommodating! My pickup location messed my entire rental order up and Carolina Monument Company completely turned my experience around and saved the day! I highly recommend using this location if you are looking for a convenient and easy moving experience.

Bernard C.
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Le client n'a pas laissé de commentaire.

John H.
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Le client n'a pas laissé de commentaire.

Donald M.
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After hours dropoff--easy

Sarah D.
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Le client n'a pas laissé de commentaire.

Rodney C.
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Mr. Raines was very helpful and kind.

Ronald B.
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The locations where I order the trailer and where I arrived to pick up had no trailer, and kept sending me to the next location till I gave up and called Central. Finally, my sis in law found the monument Uhaul, who had a trailer. The door was very stiff.

Ronald H.
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Le client n'a pas laissé de commentaire.

AMELIA P.
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Le client n'a pas laissé de commentaire.

Rock H.
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Le client n'a pas laissé de commentaire.

James L.
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Le client n'a pas laissé de commentaire.

Ben C.
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Le client n'a pas laissé de commentaire.

Perry W.
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Le client n'a pas laissé de commentaire.

James C.
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Le client n'a pas laissé de commentaire.

Steven O.
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Le client n'a pas laissé de commentaire.

David S.
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Le client n'a pas laissé de commentaire.

Vince L.
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Le client n'a pas laissé de commentaire.

Gary G.
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Le client n'a pas laissé de commentaire.

karen T.
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Very friendly and polite.

NALANIA B.
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Le client n'a pas laissé de commentaire.

Candace P.
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Le client n'a pas laissé de commentaire.

Brian H.
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The unit was an older version, the ramps are very heavy and hard to get out extended, the ball receiver appears to be worn making hook up hard, the front left tie down ratchet released in transit it is worn and the drop fender did not drop far enough to allow the car door to open

Sam D.
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Le client n'a pas laissé de commentaire.

Susan S.
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Include a handtruck

JOSEPH S.
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None

Don S.
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I can't say anything good about this place. First I drove all over trying to find the place, no street number. Second I had to call U-haul three times before someone arrived to give me the trailer.

Brandy L.
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I did not drive 100 hundred miles as charged. I went approximately 14 miles when I stopped and took a picture of the gas hand. I realized it was close to empty. In the picture I took the mileage was in it as well. That is when they were contacted. They said someone must have stolen the gas. I wouldn't mind paying for something that I used but I didn't. There is some negligence in this transaction and I feel disgusted because of it. After I traveled the 14 miles the mileage at that point was 19523.3 and this receipt is showing something completely different. I hope this raises some flag to what is taking place at this particular U-Haul site. I am going to post anything I can about it. I will also try and contact them however they are hard to get a hold of. I have used U-Haul many times but after this I will never use one again.

Bryan M.
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I was charged for insurance that I wasn't asked about and for gas...I brought the truck back with more gas than it had when I picked it up. My final bill was almost 50% more than it was supposed to be. Looks like I'll need to call the Better Business Bureau. I do not recommend this service.

buffy R.
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Smooth transaction, very helpful and polite.

MANFRED G.
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No, I would use this company again..and recommend to others. Th anks for asking.

Lancy R.
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Refund some for clean returned truck

debbie W.
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Jeff was very helpful in accessing our needs so that we would have the truck that best suited our project.

WAYNE M.
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All was good

Kristy B.
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Le client n'a pas laissé de commentaire.

Brent M.
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Le client n'a pas laissé de commentaire.

WILLIAM W.
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Excellent, helpful, very friendly

Anna H.
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Great experience and great staff

CYNTHIA D.
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Truck not in good repair

JOHN M.
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Le client n'a pas laissé de commentaire.

ellis J.
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Le client n'a pas laissé de commentaire.

wayne B.
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no one there at 9:30 AM had to drop truck and trailer in yard.

Kaylan E.
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Very friendly and great customer service.

STEPHANIE L.
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Thank you Carolina Monument for helping us. I Was very disappointed with the site (Beltlibe Mini Storage) that I ordered a 26 ft truck 2 weeks before I needed it. Asked to have pick-up at a specific location that was convenient for return. (Beltline mini storage-Anderson, SC) Called the morning of pick-up to verify pick-up, was told they didn't have any trucks. Not a single person from UHaul called to tell me this before my scheduled pick-up. They were not willing to help me. Finally after a major panic, and demands, they located a truck for us. Thank you Carolina Monument taking the time to make sure we were taken care of. As a Realtor I will find it hard to recommend U-Haul as a company. We depend on you to make sure we have trucks when we need them. Isn't this your business?

Tom K.
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Le client n'a pas laissé de commentaire.

RAJESH P.
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Le client n'a pas laissé de commentaire.

James G.
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Location was unstaffed during normal business hours. Turned in trailer before 5:00 pm and nobody was there. Also, if it's a U-Haul business site, there should be appropriate signage indicating it as such.

janice L.
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Le client n'a pas laissé de commentaire.

Eddy S.
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Le client n'a pas laissé de commentaire.

robert H.
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Le client n'a pas laissé de commentaire.

LYNDON E.
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The Location was very neat and well kept as well as the Truck. Customer Service at this location was very courteous and helpful as well. Great Experience! !

JOE P.
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Better hours of operation for weekend dropouts or have an answering service advising how to drop off.

Austin C.
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Le client n'a pas laissé de commentaire.

Antonio B.
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Ensure accurate documentation of vehicle condition when turned in by previous customer. There was a discrepancy in the fuel level on the contract with the actual level in the vehicle. When I brought it to the representative's attention, he stated he did not know how to correct it. He told me to ask the drop off point to give him a call if there was an issue. Not an acceptable solution. So I ended up spending extra money to ensure the fuel level reflected what was on the contract to ensure no discrepancies at the drop off point. Also, there was a leak over the driver door that was not noticed until it started raining. As a result a lot of cold water poured down my back during the 4.5 hour trip.

Annette M.
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Very helpful and informative

susan B.
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Le client n'a pas laissé de commentaire.

JOHNNY C.
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Le client n'a pas laissé de commentaire.

DAWN S.
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Le client n'a pas laissé de commentaire.

RICHARD V.
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The address for this location is wrong on the internet. It is shown as 800 Hwy 28 Bypass. It is actually 805. The owner was very helpful. We had attempted to reach seven other U-Haul Locations in and around Anderson, SC and this one was the only one that ever answered the telephone. (Multiple tries at each location.) Moreover - our original plan had been to rent the trailer at the Main Street, Blythewood SC location and were unable to contact anyone at that location by phone, text, e-mail or in person.

Sylvina M.
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Le client n'a pas laissé de commentaire.

tina T.
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Le client n'a pas laissé de commentaire.

Scott M.
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Le client n'a pas laissé de commentaire.

ROBERT K.
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Le client n'a pas laissé de commentaire.

Brent E.
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keep up the good work

mat K.
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we were overcharged because of the person who set up the account. i will never rent from this location again

John B.
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Le client n'a pas laissé de commentaire.

DONNA S.
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I know this is a new rental location, but we still do not know how much we were charged for the rental, and the dealer was no help.

Non reviews have been submitted for this location.

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