Évaluations des clients Carquest Auto Parts

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Carquest Auto Parts

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Kenneth C. le

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The truck assigned for a 600 mile trip was not the type of truck needed for a 600 mile trip. Although it did make the trip, the power steering at idle speeds did not work properly, there was a horrendous air leak around the door seal and the door rattled for all 600 miles. The trailer door was very difficult to open and the latch was hard to move.

Dwaine F. le

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Your internet check into my phone was horrible. I spent an hour calling y'all back and forth several times in order to get the key code to unlock the key. area.

Richard B. le

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Made sure everything was right. Hooked it all up and made sure. Great job!

curtis B. le

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Le client n'a pas laissé de commentaire.

vicki S. le

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Le client n'a pas laissé de commentaire.

dana P. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

Cheray W. le

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Le client n'a pas laissé de commentaire.

Gary J. le

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I jus don't know I as usual am /was pleased this is the 3rd time dealing with this location NO complaints anytime kinda proved to me it's not jus a fluke for my being please it's the real deal the service /cleanliness /equipment

Russell G. le

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Stop the franchise of Abby's U-Haul in Pampa. If it were not for Car Quest bailing Abby's butt out of a jam, I was TOLD my trailer would be at Abbys U-Haul. I arrived and the #$%^&* didnt have a trailer. I contacted U-Haul and was unaware at that time my contract had been changed to recieve my trailer from Car Quest at another street address. I was not given my $50.00 offer as U-Haul says they will do if my reservations obligation was not met. IT was not met at the time I made the reservations. I was delayed by the additional time I took to contact U=Haul representative and then to drive to the new destination to pick up a trailer. I was not given an open trailer as I requested but a 4'x 8' box trailer. This resulted in my having to make 2 trips to my destination of Amarillo, Tx. which resulted in an additional fuel charge I was not counting on. If I was afforded an open top trailer, I would have been able to place all my items in it instead of the limited space I was given in the box trailer. I was not offered any reimbursement for this inconvenience as it also resulted in my having to consume 4 hours of daylight on the 2 trips instead of making one and getting the job done in one trip. I was late in returning the trailer due to the time needed to make the second trip. I was given the excuse that when I arrived at Abby's U-Haul (who says they open at 8am) it was 915 am and there was NOONE there. Your Representative advised me he contacted the operator who stated that he was there and that "he must have went to the wrong office". There was NOONE at any building at the time I was there. There was NO open trailer in the parking lot for me as my reservations said would be. I was not offered any compensation from U-Haul or reimbursement of the $50.00 vow you advertise to give if your "reservations are not met" I was not afforded an open top trailer, instead I was told my reservations was not made for a BOX type trailer which caused an additional expense for fuel for another trip ( 140 miles) from Pampa, Tx. to Amarillo, Tx and not offered any reimbursement for the fuel or for the additional time to make a second trip which caused my return time to be delayed. If U-Haul says they will "guarantee your reservations or you will be paid $50.00 for your trouble" Then By freakin Gosh, stand behind what you say.

Jim S. le

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Le client n'a pas laissé de commentaire.

Larry S. le

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All the employees were super friendly and very knowledgeable. I would highly recommend this location.

MARCOS C. le

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The dolly we asked was not present, and still the company is trying to charge us.

Matthew G. le

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Le client n'a pas laissé de commentaire.

peter M. le

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Le client n'a pas laissé de commentaire.

RICK S. le

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Le client n'a pas laissé de commentaire.

Sarah B. le

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One suggestion would be to try to have more trucks available, and also check with the agents who rent out trucks too to make sure a truck isn't double booked. There was such a mix up with over booking that I didn't receive the truck I originally booked, and I had to settle for a smaller truck. Other than that Carquest in Pampa, Texas customer's service was amazing!

JOE T. le

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Very clean and nice people working there!

Tracy B. le

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Le client n'a pas laissé de commentaire.

Debra B. le

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Le client n'a pas laissé de commentaire.

Karen C. le

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Le client n'a pas laissé de commentaire.

Greg T. le

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Le client n'a pas laissé de commentaire.

Joe C. le

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Keep doing what you are doing now good job all the way around first time to rent a u-haul and I will rent from you again if I need a truck. Thank you ??

MICHAEL S. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

John P. le

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Jacob was very friendly and helpful both during my phone reservation and also when I got to the facility to pick up the trailer. GREAT SERVICE for sure.

Anne P. le

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Le client n'a pas laissé de commentaire.

DUSTIN F. le

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Nice helpful staff did everything for me while unhooking the trailer.

Roy D. le

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Fast Friendly Helpful assistance

Roy D. le

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Le client n'a pas laissé de commentaire.