Make sure the gas is not on empty
Évaluations des clients Cartech of Sacramento
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Cartech of Sacramento
No improvement needed. All staff personnel were professional, courteous, and helpful.
The girl working the counter was very sweet.
The questions that should be asked. Did you pick up your truck from reservation location? No, uhaul moved my pickup location twice. Added 24 miles to my move. Was I charged correctly for fuel? No, I was ask to park truck on and incline where my fuel reading would be inaccurate. Was my truck clean? No, I don't think the cab has ever been cleaned or disinfected Overall uhaul has lots of improvements they can make. I wouldn't recommend uhaul as a service. Asking how the pick up location is only part of our rental experience.
Joey, Randall, Johnny, Sosa, and Samantha were terrific. I reserved a trailer that I could leave in another state at this uHaul location. I assumed I could purchase a ball mount for my hitch at this location, but that was my error. Thus Joey offered to lend me a ball mount of his and was willing to cut off the lock that was in the mount so I could use it. That is exceptional service in my eyes. As it turns out, it made more sense to me to purchase a ball mount at a u-haul center less than two miles away so Joey didn't have to mangle his lock. But to do that, this location stayed open past its closing time waiting for me to return with a new ball mount so they could hook up the trailer and get me on my way. I reiterate, REALLY EXCEPTIONAL service.
Customer service was outstanding! Made experience very easy.
I want to know why I was charged over $300 for this rental?????? I will sue you for charging my card for an amount I did not authorize!!!
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