Le client n'a pas laissé de commentaire.
Steven B
Customer Reviews for Carters Body Shop Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The desk clerk was not rude but wasn't interested in the uhaul at all. Had to drive it down the road a few hundred feet to an unmanned storage facility and drop the key in a drop box. I received a message from Uhaul a few days later wondering where the truck was. The app didn't work at the location. The truck was still there a week later when I had to drop off another truck.
Kevin RI just dropped the keys in the drop box. They seemed friendly and it went smooth.
MICHAEL DNo cell service a d the guy only checks trucks in once a week so if you paid a deposit you gave to wait over a week for it bk and this last time I got charged for a whole extra week.
RUSSELL CWe ordered a utility dolly and moving blankets and didn’t receive either one.
Daniel WI was finally able to get my 8pm reservation around 10pm after talking to about 4 CS reps. The key I was instructed to get out of the already unlocked, lockbox wouldn't start the truck. I found a random key on the seat, of the unlocked dirty truck,it worked. The CBS location is very dark and wet. The lockbox is on the side of a ditch, no lighting. I had to slip n slide through water puddles and mud with my flashlight on my phone to search for the correct truck. I begged the last representative to please not hang up until I was on my way. I actually talked to her manager and thanked her. I think more training is needed for CS reps. They honestly didn't know how to help me.
Jamie SNot sure what can be improved.
Lisa CI was charged $166 after I was told the price would be $91 and I still have not gotten the rest of my money back.
Brittany TThe ladies I talked with and done the processing with was wonderful and made it easy to deal with.
Chris Pdid not have equipment I needed. right passenger side mirror broken. I had to take pictures of truck for any damage because they did not escort me to truck .it was go find it yourself.
joyce kNothing. Excellent experience
Karen CIt's a junk yard and again the staff was slooooooow.
Thomansine Rtrailer worked perfectly
BILL S