Évaluations des clients Carters Market

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Carters Market

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Joseph G. le

Évaluation :

Your customer service and handling of situations is garbage. I rented a truck, and the door broke immediately after trying to close it once, so we weren't able to move for our schedule time. I waited hours on your phones, constantly being rerouted to different numbers til late at night when a nice man from road side service helped us. But we couldn't do anything so we had to wait til the morning. Where we then had to exchange our truck for another one, and then drive back to the location where we got the first one. They charged us the miles it took to drive the car to be replaced and then returned because of the faulty equipment, not our fault! Now, we had to go through the whole process again, charging us even more money without ever compensating for problems of their truck ie being reimbursed. All the employees on the phone and the women we got the truck from all did their best to help us, but the company's so crap it took hours to get it done, and the initial problem was never fixed except making us do it again and charging us even more money. I'm very disappointed with this company, except the employees who did their best and actually helped us, while the company charged us for all our trouble that was their fault.

Joseph S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tracy B. le

Évaluation :

Wonderful, friendly, knowledgeable staff. I would definitely go back there, plus a really cute convenience store.

Mhammed N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joan H. le

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Le client n'a pas laissé de commentaire.

Michael S. le

Évaluation :

The truck cab floor was covered in dried mud. It didn't appear that the truck had been cleaned since the last time it was used, there were used moving blankets laying lose in back of truck and some debris. Wasn't issued paperwork, just handed a key. Owners didn't speak English well, so communication wasn't great at pickup.

Cody L. le

Évaluation :

Very friendly, patient with questions, and a very nice expeeience

WILLIAM P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Susan C. le

Évaluation :

Service was excellent.