used for business purposes.. friendly staff.
Dwain Thompson
Customer Reviews for Storage Town
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Drop off was easy as someone was on site to accept the trailer but the individual never checked the trailer in. I dropped the trailer off the same evening I picked it up and was receiving texts from uhaul the following evening to return the trailer. Definitely need to do better about following up on closing out transactions with customers.
christopher pittmanThey were new and the employee had a hard time with his part online. It took hours just to pick up 2 trailers
Sammi McQuayCalled 3 times to return finally just dropped off, still waiting for what it cost me
GAIL HAFNERPer the drop off instructions, I called the location as I headed to it. The person on the phone said "drop the trailer anywhere and we will move it to where it needed to be." When I arrived at the site, the office was locked and the only person at the facility was a contractor doing storm repairs. I again called the number and the person said he wouldn't be there for an hour. I mentioned that I am recovering from a broken back and was not able to disconnect the 12' x 6' trailer. The person called the repairman to disconnect the trailer. This is not how I expect a UHaul office to be run. Just not the business model I expect.
Leslie KiddOwner never called us back ..lied about condition of truck...screwed us out of your deposit
Danielle Frazier