I was given an older model truck to drive thousands of mile and i had to pull over a few times because the vehicle was jerking going 70 miles per hr. I had to stop every 2 hours to gas up which cost me over 50 $each time. Very disappointedNICHOLEL E.
Carusos Auto Sales & Repair
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kuldeep P.
Le client n'a pas laissé de commentaire.ANDREA W.
Le client n'a pas laissé de commentaire.Eric S.
Le client n'a pas laissé de commentaire.Maria G.
Le client n'a pas laissé de commentaire.kyle P.
Very unprofessional will not recommendLeron B.
they had issues with reservations had to call corporate to close out, system wouldn t let him i haven t recd my final bill yet wanted to see what i was charged on mileageanthony P.
Very friendly staff and gave me all the directions I needed!Crystal T.
Le client n'a pas laissé de commentaire.edward M.
Le client n'a pas laissé de commentaire.MARTIN H G.
Le client n'a pas laissé de commentaire.SUDHARSHAN REDDY M.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.TINA W.
Engine oil replacement light was on. Ordered dolly and blankets online but not available at location.Robert Z.
Le client n'a pas laissé de commentaire.SARA V.
Personnel very helpful. We went over the truck in great detail. They showed me all of my options. I left there very confident.BOB B.
the 800 number passes you from one service rep to another ,who really are not helpful. I called the local area where I was picking up the rental and they were great!! Also the drop off site was very helpful. 800 number not so much. Need to improve your service center.NANCY S.
The shop was closed, but the personnel waited 45 minutes beyond closing time to receive the truck. Outstanding!BOB B.
Danny from the U-Haul main station (located at 2516 HAMBURG ST SCHENECTADY NY 12303) was simply amazing!!! I didn't need a 14' moving van, so he accepted to change it to a 10'. He also brought me to the other station (1310 Helderberg Ave, Schenectady, NY 12306) and he accepted to stop at Time Warner since I needed to drop something there. He took care of the entire transaction and showed me how to use the moving van. He was amazing and made my trip 100x easier. It is not everyday that I met people amazing like him!!! Thank you Danny Stephane BoileaStephane B.
The owner is very personable. The people who are employed are simply wonderful and WILL go out of their way to make sure you leave the location with a smile on your face. This is a multifaceted business; so not only do I recommend renting a u-haul if needed. I recommend having auto repairs done here too. These people are honest/hardworking/ (Above all) intelligent.ERIN A.
The man at the pick up site was a delight to deal with. I'd HIGHLY recommend this location to my friends. Truck was in good repair, sign-up and return went smoothly. Rates reasonable. Thank you, U-Haul.Betty B.
Le client n'a pas laissé de commentaire.CHRISTOPHER O.
Lovely guy. Your call center with whom I made the reservation could have been more pleasant and somewhat uniformed.We also had no luck getting the Sirius radio code in the evening by phone call, as directed by card in the U Haul.JUDY S.
Le client n'a pas laissé de commentaire.BRETT G.
Le client n'a pas laissé de commentaire.JEANNINE J.