Évaluations des clients Caseys Garage & Discount Smog

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Caseys Garage & Discount Smog

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Marvin F. le

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No improvements needed. Courteous personnel and prompt service rate A++

Armando B. le

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Le client n'a pas laissé de commentaire.

rita M. le

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Yesterday, U-haul wasted 6 hours of my night, and my two friends' nights as well as caused annoyances to 60 residents that include old people and a lady who just got out of the hospital. Long story short, the U-haul company gave me a GMC key and a Ford truck. I ordered a 10 foot truck and was given a 15 foot truck. I am not an expert in truck and no U-haul customer should be expected to know the details about a 10 or 15 foot truck. There was only one available truck at the pick up location, so I DEFINITELY did not pick up the wrong one by mistake. However they gave me the wrong key, probably the key of the 10 foot truck that was supposed to be given to me. We didn't realize they gave me the wrong truck and key... I was able to drive it from the U-haul station to my apartment with the WRONG KEY. How crazy is that? When I got tloaded everything and wanted to drive to my new apartment, the truck did not want to turn on. We kept trying to turn on the truck forever, we spent hours and hours on the phone with U-haul and roadside assistance. At the end, they realized I had the wrong key... They decided the truck needs to get towed. I unloaded everything AGAIN and put it all up in my apartment that is located on the 3rd floor without elevator. Can you imagine all the pain for nothing??? And finally we had to wait until 1:30am to get the truck towed and they needed me to be there so I could not do anything last night and wasted time, energy and money. I even had to take an UBER to the U-haul pick up location since I left my car there.

Eduardo M. le

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The truck bed was dirty - it looks like ink toner spilled all over the floor of the truck bed and we didn't notice until we unloaded and a bunch of our stuff was dirty. Not the end of the works, everything was protected but it was messy.

Thomas T. le

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Le client n'a pas laissé de commentaire.

Paul G. le

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7-day, 24-hour response service.

FRANZ K. le

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Le client n'a pas laissé de commentaire.

John B. le

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The passenger side mirror was frozen and I could not adjust it throughout the week. I should have returned the truck for repair, but everything else else was fine.

AHARON EDMUNDO A. le

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Le client n'a pas laissé de commentaire.

jim M. le

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Le client n'a pas laissé de commentaire.

Pan-Young J. le

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I filled the gas. But he charged the gas. Original marking was wrong, so I let him know that wrong level. But he did not change and charge.

jeovanni R. le

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Had some initial concerns with the drop off. Since I used the express method, I was expecting to checkout using my App but the agent told me that it was fine and that he would close it out. I was concerned because of damages that could happen afterward as I did not get a final release from him instead he said I would get an email. Apparently this happens frequently which is what the U-haul operator said to me over the phone. I did not want to leave without closing my reservation

Stephen B. le

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Le client n'a pas laissé de commentaire.

long S. le

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Please prepare the reserved trunk on site earlier and you don't have to rush to get the trunk when customer picks it up. All other experience is good.

Thomas W. le

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Excellent customer service, quick, helpful, and easy.

michael F. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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Cab light didn't work possible user error. Horn did not work on truck driving through LA this caused issues.

barry W. le

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Excellent Service! Thanks!

Marcus N. le

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Fresh and chilled water in the cab, but I'm being facetious haha??

Greg W. le

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Le client n'a pas laissé de commentaire.

mitzi A. le

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Le client n'a pas laissé de commentaire.

Deborah A. le

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Le client n'a pas laissé de commentaire.

gavin B. le

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Great service and will absolutely recommend to friends. Thanks!

Scott B. le

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Extremely nice guy there, was probably the manager (not sure). I had zero damage, and returned truck with MORE THAN half gas (more than when I rented it), and my sons had cleaned the truck pretty thoroughly so it was CLEAN. Truck return due time was 11:00 A.M. (the check-out manager gave me an extra hour because of the long wait time at check out, even thought the preprinted paper said 10:00, he said 11:00). So I returned truck and dolly EARLY, with MORE GAS than due. Overall, I found the little wood dolly more useful than the utility dolly.

Steven C. le

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Le client n'a pas laissé de commentaire.

Greg A. le

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Le client n'a pas laissé de commentaire.

Eric C. le

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Le client n'a pas laissé de commentaire.

le

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I really appreciate being able to rent furniture pads and use them for a long distance move. In my case, I rented the pads in California and returned them in Maine. I used the ABF U-Pack service for the move, which saved me a lot of money over the full service movers. Not having to buy pads for the move and get rid of them afterwards also saved money. Thank you.

Sourav M. le

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I travelled 8 miles, however on return I had to refuel the truck with 2.7 gallons of gas!!!! Seems like the tank was not full when the truck was rented or the truck had some technical issues. When I called the customer service they misbehaved with me!!

Monique T. le

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Very nice and helpful gentlemen.

Andre S. le

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Le client n'a pas laissé de commentaire.