Évaluations des clients Cash Cars

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cash Cars

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Dennis T. le

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Even offered to back truck up to unhook trailer.

Dane S. le

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Le client n'a pas laissé de commentaire.

Charles C. le

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Le client n'a pas laissé de commentaire.

Timothy E. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Only if they live in Circleville, not Chillicothe. Bad move to pick up truck in Oak Ridge and have to go to Chillicothe to get car transport then back to Oak Ridge to get car. You seem to cater to yourself, not customer. Good thing your Reps. care cause you (U-Haul Co.) don't seem too

David C. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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The running lights did not work. My travel was overnight. I let the trailered vehicle run with parking lights on.

brenda L. le

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put everything in one location instead of going to 3 different placed to get all you needed

Mary P. le

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Le client n'a pas laissé de commentaire.

Sam H. le

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Worker did not remove trailer, causing my husband serious asthma problems. We did appreciate that he worked with us with costs when our moving labor did not show up until the following morning.

Angela W. le

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Fuel was at a low 41 miles to empty and considering the truck only gets 8 miles to the gallon I had to go straight to the gas station. Also, I reserved a 20 ft truck online prior to going to the Cash Car location. It stated the 20ft was available. When I got to Cash Car, the employee told us there was only a 15ft available. Clearly not Cash Cars fault, but the U-haul websites mistake.

Janet G. le

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The man at the desk seemed unprepared for my requested rental and did not seem to know what he was doing for a long distance one way rental.

JOSEPH B. le

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Le client n'a pas laissé de commentaire.

Margaret S. le

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Le client n'a pas laissé de commentaire.

Vanessa B. le

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Le client n'a pas laissé de commentaire.

Clayton A. le

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Le client n'a pas laissé de commentaire.

Tara H. le

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Le client n'a pas laissé de commentaire.

james M. le

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Le client n'a pas laissé de commentaire.

Gary A. le

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Le client n'a pas laissé de commentaire.

Shirley R. le

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Le client n'a pas laissé de commentaire.

Bradlie P. le

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The attendant there did what he could to try to help. He was sincerely friendly, but did not have any experience handling uhaul transactions. He did not have access to print a receipt and I had to request a handwritten note stating that I returned the equipment. A receipt was supposed to be emailed that day, but it was not sent out until the following afternoon. The attendant did assure me the equipment would not go out until it was properly cleaned of the cat urine smell that left my belongings contaminated and my mattress unusable. We have used uhaul for several of our moves. This one way trailer rental has been the worst experience we have had. I am toying with other options for the 2nd round of household goods. This was so disappointing. Not th

Bart M. le

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Need more supplies at this location. Thanks Chop your awesome ??

paula C. le

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Le client n'a pas laissé de commentaire.

Joey A. le

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Le client n'a pas laissé de commentaire.

AMISH P. le

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Le client n'a pas laissé de commentaire.

MICHAEL D. le

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Le client n'a pas laissé de commentaire.

ROGER J. le

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I feel they did a great job.

SHERRY R. le

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OMG! The customer service rep was SO wonderful! We thought the truck was at a another location and they came and picked us up and brought us to the truck and then worked diligently to make sure we had what we needed. He exemplifies true customer service.

Rick S. le

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Thank You.

samantha R. le

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Le client n'a pas laissé de commentaire.

Ruth V. le

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It's not really Uhaul in this case. Equipment was great. The facility however is very run down and their system runs so slowly it took 20 minutes to finish the process. They had so little room for the three trucks there I couldn't get the truck out until they moved the others. Just not a great facility, sorry guys.

Angela W. le

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I used the truck for 30 miles. Was charged $109.00+ a discount for early return would have been nice. Instead, I was charged with someone else's miles then given a discount for those miles only.

Joe S. le

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The only issue I was never walked around the equipment before renting it to check for damage or anything. They just handed me the key and told me to be on my way

James S. le

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The clerk who assisted us in getting our rental was helpful.

Ginny K. le

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Very customer friendly!

Todd B. le

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Le client n'a pas laissé de commentaire.

Jessica M. le

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Le client n'a pas laissé de commentaire.

Lynda B. le

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Everything was wonderful and was easy! Thanks again to the people at Cash Cars!! You guys are the BEST!! God bless you all!!!!!!

Paul R. le

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Le client n'a pas laissé de commentaire.

Laura D. le

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Le client n'a pas laissé de commentaire.

thomas B. le

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Have lights working on tow dolly

BRODERICK N. le

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Not tell the customer that a penny is holding down a dollar, telling me I didn't need a trailer tag and allowing me the drive over 600 miles not knowing the tounge was bent. Acting like a greedy child because they wanted the used car deal and didn't care about renting the uhaul.

Betsy T. le

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Employees here helpful and friendly. Equipment on site and ready to go when we arrived.

Adam S. le

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Anything it couldn't have been much worse. I reserved a 26' truck get a call two days later saying there are no 26' trucks in my area. I see them all the time. So I am forced to reserve a 20' truck. I call the pick up location. To confirm and am told they don't have a 20' but they have a 26'. So I reserve the 26'. When I show up they don't have a 26' they have a 20' that I was told the speedometer was broke and it shifts erratically. I'm forced to rent it because there is no other option. Worst experience ever.

Margaret H. le

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Le client n'a pas laissé de commentaire.

STEVEN M. le

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Le client n'a pas laissé de commentaire.

SHAWN C. le

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Great guy to work with.

Robert J. le

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Le client n'a pas laissé de commentaire.

Bert T. le

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First went to pick up AT at scheduled time 4:00 pm. Then had to drive back 1.5 hours & 22 miles later to get equipment.No room for parking & hook up, Then had flat on trailer with load on it. 2 hours later back on road!

Mallory W. le

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Le client n'a pas laissé de commentaire.

james K. le

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Le client n'a pas laissé de commentaire.

CAROLYN J. le

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Le client n'a pas laissé de commentaire.

JANE B. le

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Professional, friendly, quick and I was ready to roll. Thanks you and Roll TIde!

JARED K. le

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Le client n'a pas laissé de commentaire.

Kirk E. le

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Had to wait to pick up equipment. Reserved equipment online and arrived to pick up equipment and had to wait because location was not open on time. Employees seemed put out to assist customer.

SHERI T. le

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The trailer I reserved in advance did not come with an adapter (extension so it would reach the hitch) for the electrical system. I was forced to drive to Autozone and spend an extra $10.71 in order to be able to use the trailer. This should be standard equipment. I had to drive down the highway without brakelights or turn signals.

Aaron S. le

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Le client n'a pas laissé de commentaire.

Tracy B. le

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Le client n'a pas laissé de commentaire.

Kenny C. le

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Have room to move

ROBERT B. le

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Very helpful. Better service than I expected from an old gas station.

JANE S. le

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Thank You so much, you guys are wonderful to rent from,ty and have a great day

Nicholas B. le

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Le client n'a pas laissé de commentaire.

terry B. le

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Le client n'a pas laissé de commentaire.

Kenny C. le

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I would like to see if I can get a trailer for free after 5 rentals

Penny C. le

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Le client n'a pas laissé de commentaire.

CHARLES D. le

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Le client n'a pas laissé de commentaire.

Virginia M. le

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This was our first time renting a uhaul and it was a great experience!

Donna M. le

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Le client n'a pas laissé de commentaire.

dick T. le

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Le client n'a pas laissé de commentaire.

KENNETH T. le

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Excellent customer service

Marcy E. le

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they were very courteous and helpful.

LASHONDA S. le

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Excellent service, above and beyond.

RICKY H. le

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it was easy and fast to get in and out with a truck ready to go. Thank you

dick T. le

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Le client n'a pas laissé de commentaire.

Student D. le

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Le client n'a pas laissé de commentaire.

BETSY H. le

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Great service.

Michelle B. le

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Le client n'a pas laissé de commentaire.

KENNY C. le

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lower cost for repeat costumers.

Robert B. le

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Le client n'a pas laissé de commentaire.

james R. le

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Le client n'a pas laissé de commentaire.

William S. le

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Nothing, really. Quick & courteous service on pick-up and turn-in. Better than I expected from a small independent.

DANIEL R. le

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I reserved 20' truck from Welston, Ohio. I didn't get it. I was sent to Circleville Ohio where there was no 20' truck there. I was told that I could go to many other places, (which was over 50 more miles away). He had a 17' truck there that I had to take to stay with my schedule. The Trucks brake system was in poor condition. I told him that I would be back to drop off the truck Saturday afternoon. When I went back to where I dropped off the truck I found out that I was supposed to get a contract to show how much I spent and the time that I had to use the truck, I didn't get it. I told the return dealer about the brakes. At this time, I WOULD NOT RECOMMEND U HAUL RENTAL TO ANYBODY! I now have to make another trip back there to finish the move.

ROBERT B. le

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Le client n'a pas laissé de commentaire.

WILLARD J. le

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Le client n'a pas laissé de commentaire.

John R. le

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This location put extra charges on my account that did not occur. My one day rental was billed as 3 days. We shall see if they correct the issue.

DEWEESE S. le

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Le client n'a pas laissé de commentaire.

Adam W. le

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the owner was soooo great and helpful,, thanks soo much for him!!!!!!

ASHTON M. le

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Le client n'a pas laissé de commentaire.

JORDAN G. le

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Le client n'a pas laissé de commentaire.

JOHN P. le

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Le client n'a pas laissé de commentaire.

JARED B. le

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Please have more than one person, who wasn't there for two days, able to enter UHaul information. Poor customer service on the part of the owner. The person who was there at least guaranteed me that my reservation would be honored. The corporate office in Columbus was courteous and professional. They are why I will use UHaul in the future.

ROBERT B. le

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Le client n'a pas laissé de commentaire.

RON B. le

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Le client n'a pas laissé de commentaire.

MIKE C. le

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was able to obtain a truck at a last minute when I needed it. very appreciated owner cooperation.

Stephan P. le

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Le client n'a pas laissé de commentaire.

DEBORAH AND DA D. le

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This wasn't the ideal location for us but the location we chose did not have the truck we needed so we were sent there. The gentleman at this location was very helpful and pleasant.

MICHAEL A. le

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Le client n'a pas laissé de commentaire.

MICHAEL R E. le

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Le client n'a pas laissé de commentaire.

JEANNE W. le

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The gentleman that leased us the U-haul went over and above the call of duty to make sure we had exactly what we needed.

MICHELLE L. le

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I could not find this location in the phone book under uhaul. A lot of lost business for this great dealer. I am a repeat customer and will refer others.