Customer Reviews for Cashflow Billing
(Concessionnaire U-Haul dans le voisinage)

1049 évaluations

2221 Main St   Bellevue, NE 68005
(Offutt AFB Back Gate)

(402) 291-4447

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(402) 291-4447

2221 Main St
Bellevue, NE 68005
(Offutt AFB Back Gate)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 2h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rod M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

APRIL D J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda B. 
Évaluation :
5

The app we had to use to check in and out the equipment didn't work. Both times we had to go into the store to do everything in person. Fortunately our pick-up and drop-off hours happened during store hours but if they hadn't been, we would have had an issue.

KARI W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERI G. 
Évaluation :
5

Quicker response for entry into building.

Keith K. 
Évaluation :
5

The guy was super nice and respectful funny and professional. I had forgotten about the location till a friend reminded me but this place was perfect and I pulled the truck out and around to do a quick inspection of damage to let him know and he had it taken care of. Highly recommended if anyone else goes to this one.

JOSHUA H. 
Évaluation :
3

Problem with the pre-check-in. Drivers license photo would not load. Counter person said it loaded upside down and U-Haul (I'm assuming software) didn't like that. I made another reservation today. Same problem. Software should be quick, easy, simple. Should provide instructions if its going to be that picky. I don't have time to mess with that stuff.

Robert K. 
Évaluation :
4

Previous renter returned truck with very low fuel. We had to change our route for one with more miles but also a gas station

SHAWN C. 
Évaluation :
5

The gentleman running this location is fantastically helpful and was able to get me a truck same day even though the store was incredibly busy.

NATHANIEL O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zachary F. 
Évaluation :
4

The dirt driveway was offputting, especially after the rain

Maxwell E. 
Évaluation :
3

Have people answer phones without being on hold for over 30 minutes. Check the trucks before you rent them out. Our first truck we rented started smoking out the engine (coolant had a leak somewhere we think) after driving for maybe 5 miles to load it up. Had to wait around 3 hours for them to finally get us another truck so we could start moving. The gentleman we worked with for our replacement truck (didn't catch his name but he was working at the cash flow building) was great though. Very disappointed in service. Will not be using again.

ANDREA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helen S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

leveridge N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jody C. 
Évaluation :
5

Both people were extremely friendly and helpful at pickup and drop off location. I was disappointed that we had to settle for a 20ft instead of a 26ft but overall a good experience. Also Uhaul please find a better system for a " "one way"move other that calling 48 hours ahead of time to notify the customer about the availability.

Scott T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reid R. 
Évaluation :
5

Simple, quick, the person there got me in and out quickly

Deshon B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan C. 
Évaluation :
5

Fast and friendly service!

Jerry H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brook P. 
Évaluation :
5

repeat customer... Pat is super easy going and took care of the contract quickly. Will definitely see him again if I need another trailer.

DOUGLAS B. 
Évaluation :
4

They had my drop off location incorrect on paperwork, which i did not notice but was correct on my phone reservation conformation.

Renee Z. 
Évaluation :
5

Always professional and welcoming! He even said to be patient with the people at Capehart because they are new to the business. I tried!

JOSEPH A. 
Évaluation :
5

Nothing, the guy was very very nice.

Vince E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billy A. 
Évaluation :
5

Service was great!

John A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

edithe W. 
Évaluation :
5

Excellent service

Kenneth T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
5

No problems with the pick up or early drop off ! Highly recommend these guys.

Dennis F. 
Évaluation :
5

Owner was very friendly and helpful

Trisha M. 
Évaluation :
5

So easy with online reserve and checkin. Will use again!

Benjamin P. 
Évaluation :
3

SELL this truck - It has 174 148 miles on the Odometer. It's been rented at least 1 000 times and U-Haul has got it's money from this vehicle. Sell it at auction to a homeless family - they will convert it into an RV. SELL - SELL - SELL.

GREGORY S. 
Évaluation :
5

had a good experience

Bobby W. 
Évaluation :
5

everything was perfect

Roland S. 
Évaluation :
5

National customer service wait times are way too long. 24/7 check in/drop off on-line or on the phone are not efficient. I have had better service face to face.

Randy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mercedez P. 
Évaluation :
5

Pat is great to work with

Ibriham F. 
Évaluation :
5

very happy

Jim H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beverly F. 
Évaluation :
1

Please REFUND the "Safe Move" charges -14,95 $ and send back to my credit card. I did NOT sign up for this. Also, and this is a BIGGIE, nobody was at this U-Haul location when I went to pick up this truck. The store hours said open until 2:00 PM. I got there at 1:22 PM. It then took me more than 45 minutes to get this truck using my iPhone. Absolutely the worst experience I've ever had trying to rent a truck. Terrible! Worst! Uuugh!

Gregory S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alfredo L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lee V. 
Évaluation :
5

The no contact pick up is terrible. Not only is it very slow but I was never informed that as a military member I would need to upload a copy of my LES. I was already at the location after I was told to upload it. I ended up having to go in and check out

Carlos M. 
Évaluation :
4

I rented a 15-foot truck at 29,9 per day. How did my intown rental, with taxes and fees, end up costing 163 $?

Daniel S. 
Évaluation :
5

The no contact check out with a bit of a confusing process

Thomas H. 
Évaluation :
5

Online was easy to use.

Ryan A. 
Évaluation :
5

Nothing, Pat shannon was excellent to work with. I will most definitely refer folks to him. Rated Top A in my eyes.

Donna B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Hubert C. 
Évaluation :
1

My reservation location was changed 20 minutes before the pick up time, at least that's when I got the email notifying me. This added an extra 10+ miles to my trip. When I arrived the gentleman working was on a conference call to build his new home and I had to wait approximately 20 minutes to even speak to him. Upon speaking to him he was annoyed that they switched locations for me to pick up from him and had to redo the information in the system multiple times. He said he would follow up with me today regarding the reservation issues as well as comping mileage due to it being out of the way. I attempted to call him from 8 AM until now and his line has been busy all day. I drove down to the location which has a locked door and you have to buzz win. He did not answer the buzzer either. This man also added an additional 19,60 $For gas when I have a receipt showing that I added 15 $and some change to fill the gas tank back up to half which is where it was when I picked it up. So now not only am I being charge for the extra mileage that you guys caused but I cannot get in contact with him to have him remove the gas fee as it was not needed.

HEATHER H. 
Évaluation :
5

No one was there to check in the vehicle, possibly because of the pandemic. However everything else went great. Very convenient and I'll probably turn in a vehicle there again in the future.

Luke T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BARBARA B. 
Évaluation :
2

The truck I had was very much a moving death trap. Over 160 thousand miles. No front end truck was all over the road hard to control.when returned the owner also agreed. Said it was on its third life.

Dan J. 
Évaluation :
4

The employee was great, but the truck was dirty, your app is awful and I got billed for safemove with I don't know what that is, and nor did I opt to take it out

Drake C. 
Évaluation :
3

Guy told us it would fit a one bed room apartment, that was false. There is no way the rental could fit items like coach and mattress. Barely for half of our stuff.

Kimberley M. 
Évaluation :
5

A very good experience, quick and smooth

David C. 
Évaluation :
5

Excellent and fast service.

Julio cesar O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Thanx

Gregory S. 
Évaluation :
3

It seems way to expensive

John R. 
Évaluation :
3

I visited this location to rent a trailer, not be exposed to a person's political views or misogynistic comments. I recommend the owner/manager of this location keep his personal views to himself and rent equipment as expected.

Cardale H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicole P. 
Évaluation :
4

The connection with U-Haul customer service is horrendous. It takes an average of 15-20 minutes to get anybody and twice after that they couldn't help me! The pick off location owner was very helpful and cleared most of that up for me!

Randy W. 
Évaluation :
5

My overall experience with U-Haul was amazing.

Sonya R. 
Évaluation :
5

Pat was very helpful and knowledgeable and supplied top notch equipment.

Thomas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kirk P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry S. 
Évaluation :
3

When I first booked A truck for pick up in Omaha I was told 205 $total cost. I called back, I needed to pick it up in Bellevue. I was told it would be 226 $total cost. She couldn't tell me why it was gonna be 20 $more. When I got there I was told it did not include insurance and that I would have to fill up the tank before I dropped it off. I declined the insurance and after I filled it up I was into 260 $. I felt I was misled on the cost. The truck I rented definitely needs shocks, it was the most horrible ride from Omaha. Needless to say I was not happy with my experience with your company.

Karen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen S. 
Évaluation :
5

Would only ask to please send a copy of the final receipt. Was told I'd get one in my email, which I never received.

William W. 
Évaluation :
5

The online portion was difficult for me to use.. may have been operator error

Michael O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonya B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY L. 
Évaluation :
5

wonderful experience

Jacob S. 
Évaluation :
5

these guys are the best in Bellevue

Grant H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald P. 
Évaluation :
5

We couldn't have been happier.

Edwin B. 
Évaluation :
5

Amazing job

SAMANTHA J. 
Évaluation :
5

Tremendous customer service

Julie D. 
Évaluation :
5

They did a splendid job

Brian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul C. 
Évaluation :
5

Awesome

Lisa C. 
Évaluation :
5

The web-app didn't work to check me in. I had to go inside and get checked in. The man who checked me in was very friendly and helpful. I'd recommend this location. I do think U-Haul needs to work on their mobile technology a bit.

Benjamin W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert F. 
Évaluation :
3

I did not receive my add-ons. Utility dolly was not inside the truck at pick-up. Furniture pads were not inside the truck at pick-up.

Ashley W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geordan F. 
Évaluation :
5

Trailer worked great picked up my new riding mower thanks Dave

David D. 
Non reviews have been submitted for this location.

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  • Icône de camion de déménagement
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