Le client n'a pas laissé de commentaire.
Jessica W. | Expérience générale
Customer Reviews for Castle Keep Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Great location, easy access and very well kept
Mario R. | Expérience généraleAccess always worked and everything was well maintained. No issues at all. Highly recommended.
LEO JOHN S. | Expérience généraleEasy location to store RV's , easy access
Jay B. | Expérience généraleMy experience could not have been better. I felt completely accommodated. It was quite remarkable.
BENJAMIN D.I had a great experience with Castle Keep Storage. The staff was helpful, kind, and responsive. It helped make a difficult situation a less stressful and I'm grateful for that.
ERIKA J. | Expérience généraleThe office staff was great! They were always responsive, helpful and very nice.
Shelli A C. | Expérience généraletoo expensive
DONNY Z. | Expérience généraleExcellent experience with Castle Keep.
James K. | Expérience généraleNice facility
Mitchel K. | Expérience généralePersonnel amical
Mark M. | Expérience généraleGreat services and awesome location
Arielle T. | Expérience généraleGreat service
Robert T. | Expérience généraleGreat convenient location 10 minutes from Lyons
Jennifer A. | Expérience généraleGreat people, they worked with me when I was late.
DAWN S. | Expérience généraleawesome location
Tamara K. | Expérience généraleOne month rental with no commitments
George d. | Expérience généraleRented online, no issues
Gregory B. | Expérience généraleWell maintained facility, no manager on site but they do answer the phone and come in with in 15 minutes.
Kaleb Y. | Expérience généraleEasy drive up access
Cheryl S. | Expérience généraleGreat outdoor parking
DONALD V. | Expérience généraleAfter U-Haul simply forgot to schedule my order on the 31st on July in boulder when no other trucks were available, they finally sent me to this location in Longmont and they were incredibly helpful! Merci!
SEANA H.clean and well kept facility.
TIANA G. | Expérience généraleI was charged for two days? ($40) instead if 1 day ($20) I think it was a website error, I'll call tomorrow 💕 Otherwise it was wonderful!
AVERY J.Personnel amical
Marcus R. | Expérience généraleRented after hours at the kiosk, fast and easy
Brandon B. | Expérience généraleDrive up units and had no issue driving my 20 foot uhaul truck in the property
AMBER W. | Expérience généraleGreat price
Charlotte I. | Expérience généraleRented my unit at the kiosk, easy way to rent and access your unit after hours.
Brenda W. | Expérience généraleGreat location in Hygiene, super clean and affordable
Ivonne G. | Expérience généraleRented unit only for one month no issues
Kerry L. | Expérience généraleHad a parking spot for my boat here for a little over a year and never had an issue, easy access and secured location.
Curt M. | Expérience généraleHad a unit here for years, had access from 6 am to 10 pm and people are very prompt to answer any questions and they even call you when you forget to lock your unit. They keep their facility and great shape and make sure its secured.
Jared J. | Expérience généraleNice clean facility, electronic gate and cameras on all the facility.
ANDREW R. | Expérience généraleRented a small unit from the kiosk and was great, got my unit and was able to access right away.
Jared R. | Expérience généraleHad a small unit for a few months here, great service and I liked the fact that the facility is a bit hidden of the road and is gated and has cameras. Great secured place
Hazel M. | Expérience généraleHad a parking spot for my boat and was easy to back it in and had access to it when ever I needed it. Great location
JAMES W. | Expérience généraleLove this place
Kelly M. | Expérience généraleStore my stuff here for a year. Didn't have any issues very secured location.
David Z. | Expérience généraleStore my stuff here for a few months while I was moving and it was great, they only require a 5 days notice to quit. Easy going and friendly people
James S. | Expérience généraleI loved this place but I moved to their new location closer to my house. This place was always secured and well maintained.
BONNIE B. | Expérience généraleI store my boat for a few months. The place was easy to back in to.
Jason R. | Expérience généraleThis storage location is great, all units are drive ups and you can drive a big moving truck all the way around the facility with out any issues.
JOE W. | Expérience généraleHad a 10X20 to park my car and it was great, they gave me the easiest unit to drive my car in to. Never had an issue and the property seems very well maintain. And you always get a human on the phone when you call.
CHARLIE M. | Expérience généraleI may have moved out of this unit, but I'm still with the company, just at their new location.
Gary L. | Expérience généraleClose to my home, and not many storage facilities are, so thank you for thinking of those of us who live outside of town!
Joan P. | Expérience généraleThank you guys for the help I will recommend for future customers!
Brandon B. | Expérience généraleVery clean and safe and private. I will use Castle Keep for my future storage needs.
S AILI F. | Expérience généraleI had to rent some storage space due to the pandemic, and NOT ONCE did they increase their prices during the pandemic! I've heard horror stories from my friends about their storage unit rates going up 3, 4, 5 times! So glad I rented from them!
Jane P. | Expérience généraleA lot of outdoor storage places don't have good lighting, not the case here. There's good lighting no matter where you are inside the gate.
JEREMY R. | Expérience généraleI was impressed that even when it snowed the facility was back to normal within 24 hours, even after a huge blizzard.
SIMONE K. | Expérience générale100 %👍👍👍👍👍👍👍👍
Juan A. | Expérience généraleThis was the first time renting a storage unit and found the entire process easy and effortless at Castlekeep! The location was fairly close to our house and we had easy access to the facility.
Claud A. | Expérience généraleGreat secured location, great access hours and very friendly staff.
Bradley W. | Expérience généraleGreat location and very secured. I stored my truck and belongings while out of the country and had no issues.
Jake G. | Expérience généraleHad no issues and facility is well maintained.
Mark R. | Expérience généraleLove this location, has a kiosk to make payments and it is secured with an electronic gate.
Lorraine K. | Expérience généraleExcellent security and service!
Cathy C. | Expérience généraleCastle Keep made it extremely easy to rent a spot for storage. The staff was extremely friendly, explained the process clearly and made it so quick .... would definitely recommend.
MELISSA G. | Expérience généraleCastle Keep storage is very well kept and very secure. The management is awesome. And easy to work with.
Mike M. | Expérience généraleExcellent service. No complaints.
DANIEL R. | Expérience généraleI have rented here multiple times. I love the location and the convenience of the onsite kiosk they have availiable to rent units and make payments.
Antonio S. | Expérience généraleClean, secure storage and convenient location.
KEITH J. | Expérience généraleCastle Keep Storage is highly recommended!
Kathleen O. | Expérience généraleExcellent!
MARY C. | Expérience généraleThese are the sort of folks one wants to do business with. Professional, courteous, kind, helpful, always available..... can't say enough positive things!
MARY K. | Expérience généraleDid a great job
CHRISTOPHER C.Great location and very convenient.
Karla N.No problems!
Jared J. | RéservationNothing to improve on I was totally impressed with how easy to book on line and return and any questions I had I called the local number and they answered on first ring and more then happy to help or answer questions would recommend them to everyone
william B.I highly recommend Castle Keep for Uhaul's and storage units.
Jennifer B. | RéservationClean, secure storage.
todd m. | RéservationEverything was perfect.
Danielle S. | RéservationClean, secure storage.
Meredith R. | RéservationGreat, convenient location!
Karen G. | RéservationClean and secure storage.
Alexander V. | RéservationFacility and staff were wonderful.
Kate R. | RéservationThe information stated it was open but no one there! We had to do a self check out which was not expected!
Donald F.Excellent!
Mark W. | RéservationVery happy I chose Castle Keep Storage.
Fatma A. | Réservationprice, management, location all excellent!
Josefina Z. | RéservationNice, clean facility and a great location!
Noah P. | RéservationGreat location, very convenient and very friendly staff
Bryan Y. | RéservationGreat location and friendly staff
Clarence H. | RéservationThe manager was really nice and to the point. Everything was explained to me and made sense. I've rented from here before so I know it's a secure facility.
kristy h. | RéservationGreat location. Easy access and very clean!
Laura B. | RéservationLocation was fine, but Uhaul needs to ensure the customers download the phone app if that's really a requirement. I had to call the number on the email, and the person spent 10 minutes to get the information needed to get me the lock box combination to get the keys. Glad she was able to help, but if all that could be done via the app, it would have been nice to know.
Jerry R.Very personable and attentive staff. Storage unit area well kept and clean with good security at the site. Sadly we had more stuff than the unit we reserved.
Christiane R. | RéservationHad my Rv stored here over the winter. Never had an issue.
BRIAN N. | Expérience généraleGreat managers, they gave me a second month for free and they held a unit for me until I was able to get there. Great people
ELAINE F. | Expérience généraleGreat location and they helped me with my reservation for a uhaul truck
CLINTON C. | Expérience généraleManager always works with you and accommodates you to make sure you get what you need. They go beyond on helping their clients
CRYSTAL S. | Expérience généraleI live in Lyons and this location is only 10 minutes drive and very good prices. The managers are friendly and make sure you are taken care of.
RIANNE M. | Expérience généraleBetter then other facilities in town that are very expensive, this location is very convenient and you are able to drive in with a bug truck with out any issues.
STEVE J. | Expérience généraleGreat people working here, the manager helped me transfer to a smaller unit once one became available. They make sure they take care of their clients.
LOUIE R. | Expérience généraleGreat location, clean and secured
AARON B. | Expérience généraleThe kiosk at this location is awesome you can pay or rent a unit.
JAMES P. | Expérience généraleGood prices
JASON M. | Expérience généraleHad a large storage unit for years at this location and when I finally moved out they set me up with a reservation for a Uhaul truck at a good price.
CHARLES P. | Expérience généraleGreat location and also they have a Kiosk that allows you to move in and pay very convenient
KARINA G. | Expérience généraleWas at this location for 4 years never had an issue and they helped me with my uhaul rental.
BRITANNY F. | Expérience généraleGreat location and good prices, very friendly and also friendly management
ELIZABETH T. | Expérience généraleExcellent storage facility, great location, highly recommend Castle Keep for storage!
GORDON C. | Expérience généraleNo comment
JEFF D. | Expérience généraleVery friendly.
JEFF M. | Expérience généralethey came after hours to rent me a truck
Ron M.Great location in Hygiene and friendly people
james W.Carla is an amazing person to deal with and experience met all our expectations. Thanks so much for having truck onsite as we needed a quick place to store, truck and dolly met our needs for the move.
gregory M.It felt like they were in a hurry to leave. There wasn't even an opportunity to park, or go into an office. All paperwork was done in the drive of the property. Then, they actually left the property, before I did, with their equipment.
SHERRI S.Carla was very helpful and kind! Would highly recommend.
Timothy E.I had booked the U Haul truck for 8am at this location via your website. We arrived a little before 8am to pick up the truck but could not access it. When we FINALLY reached someone via phone, we were told the location did not open until 10am, but no one had let us know this. This put our whole moving day off schedule and the staff were not in the slightest apologetic. I would not use U Haul again nor would I recommend anyone else to do so.
Aaron P.Outstanding customer service! I highly recommend them
Anand N.The manager of this location knows what she is doing and helped my wife and I (a lot). Convenient location to central Longmont but on the edge of town so I could avoid a lot of traffic. Rex Fuller, Columbus, MT email: mtrex7114@gmail.com
Rex F.Better lighting for after dark
SUZANNE B.The location is fine EXCEPT you shouldn't send big trucks to return here.
Martin P.Excellent customer service
Gail B.The office is a bit funky to find, but the service was great and very convenient for me.
SUSAN M.Very friendly and helpful
Sheri F.Stuff is very helpful and answered all my questions
Privacy R. | Premières impressionsEverything went exactly as planned. The staff is courteous and fast. A++++
Privacy R. | Premières impressionsNo one there.
Brian M.Nice guy helpful and Fastest uhaul experience ever!
Tracy K.It was fast and easy to rent, plus the owner had an awesome personality, made what's normally a stressful move fun.
Deanne V.convenient from where I lived. I was told I would receive a phone call the day before of my rental that never happened I had actually call the place. I was told that I can reserve the truck for 8:30am, however when I never did hear from the place and I finally called them they said that they didn't open up until 10 but would get somebody there by 9am. I reserved a 17 foot truck but when I showed up the only truck they had was a 15 ft. I was told that my mileage would be $.79 a mile however when I showed up at my mileage was $.99 a mile I was told that they would look into this but yet they still for the final charge charge my credit card for the $.99 Per mile.
Jay L.Fantastic customer service from two employees. They helped me solve problems and get my job completed.
ANDREW M.The owner of this facility met me on a Sunday afternoon and was so helpful in getting me moved in so easily! I appreciated his high level of efficiency and pleasantness. Merci.
Privacy R. | Premières impressionsI was delighted by the fact that we actually GOT the Uhaul we wanted on the day we wanted it - a first in my history of Uhauling. The person who checked us out seemed to be in a hurry, kept saying he was a storage, not a Uhaul guy. He didn't know where to find the hauling instructions for the trailer (I found it in a display on his desk). The biggest issue was that our trailer's roof leaked. It rained the first night we had it and kept raining all the next day, across Nebraska, and then the next day in Iowa. We were fortunate that the leak was over plastic totes, not furniture or cardboard boxes. And that we noticed it after night one so we could put a towel over the totes to prevent sloshing.
ann L.Difference between pick up and drop off location was night and day.Dropped trailer at midday during the week to be serviced by speakerphone.Another customer that was also waiting to rent left because of the non-service.
todd G.My original pick location was 5 minute away but this was changed in route to Colorado to this location 35 minutes away round trip was 90 minute time we needed for other things
Donald C.This was my first rental truck experience and it was so easy, convenient, and efficient! Thanks for such a great experience!
Sally M.This location needs to be either a fulltime UHaul or parttime storage unit facility. He was not there during business hours and had to wait for him to drive in to open up. Moving is too hard to not have things in order and as smooth as possible. The office was so crammed with packing blankets, etc. that I couldn't get in comfortably.
Ray M.All went ok
tim C.We were informed of a closer storage near our home which was cheaper, great service!
Privacy R. | Premières impressionsOutstanding customer service. I highly recommend this location.
Karen B.It took 3 places to finally get a truck that reserved earlier in the week from another location. I showed up for the truck I needed for a make-wish event. I was told I can't have it for the time I booked it for. I was sent to another facility and then had go to another one and get a truck bigger than the one we needed. So it cost more than I budgeted
GREGORY R.