Very professional and friendly service
Elizabeth West | Expérience générale
Customer Reviews for Castle Keep Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Good location
Jessica Peck | Expérience généraleGreat price
Michael Paul Lombard | Expérience généraleGreat location in Hygiene close to Lyons
Jeremy Brown | Expérience généraleVery safe and clean location
Antonio Mendes | Expérience généraleEasy drive up access
JACKSON MALONEY | Expérience généraleClean and secured
David Williams | Expérience généraleGreat location and excellent price
Christopher Burno | Expérience généraleSafe and secured facility
Tanya Diekman | Expérience généraleGood service and very nice well maintained facility
DONNA MARIE ALFONSO | Expérience généraleVery safe and secured with cameras everywhere
Raymond Cooper | Expérience généraleGreat experience
Mike Duncan | Expérience généraleGreat service
SANDRA SMITH | Expérience généraleWell secured facility
Molly Schmidt | Expérience généraleEasy drive up access
Robben Hardy | Expérience généraleGreat service
Carly Zeffren | Expérience généraleGreat location
Trudy O'Cleary | Expérience généraleGreat drive up access
Gail Cullian | Expérience généraleEasy access
Chad Patterson | Expérience généraleGreat drive up access
Thomas Curtiss | Expérience généraleGreat location, easy drive up access.
Haley Burkhall | Expérience généraleGreat location
JAMES SCHERRER | Expérience généraleClean unit and easy drive up access
Dave Coxon | Expérience généraleWe have stored at Castle Keep for a number of years. We did not know how clean and tight the units were in Hygiene until we rented where we live now where our belongings got blown full of dirt. We loved the country quietness of Castle Keep as well. We would recommend them to our friends. Merci.
Roxanne Bond | Expérience généraleI made my reservation by talking with a customer service representative. She was very helpful and nice. That part was easy. I told here where I wanted to return the truck, she supposedly made a note of it, but when I picked the truck up they asked again where I would be dropping off the truck. I gave them the location I gave the rep when I made the reservation and they said that wasn't on their map so they made a note that the drop off place was undecided. Then I get a test saying that I had to drop the truck off in Hygeine Co. That was NOT where I wanted to drop it off. I would expect better coordination from a company that has been around for a long time. That part of my experience was harder than it should have been. If I can help it I won't rent from Uhaul the next time I need to move.
Kellie CravenGreat service
Kerry Lewis | Expérience généraleI rent from Castle Keep often and staff is very helpful and I am able to leave my car onsite while using the Uhaul truck. Excellent service and great place
CECE STALTERWell maintained facility
Jonathan Mullen | Expérience généraleExcellent location for parking space.
Tammy Knesel | Expérience généraleThe location is okay. Just had the run around getting the truck and very hard to back up the truck very tight surroundings and posts in the way
Craig TilfordGreat location
MARLYS D ANN | Expérience généraleGreat location to store RV.
FRANK INCHINGOLO | Expérience généraleGreat location and friendly staff
Eric Miller | Expérience généraleSigned in online, rented the storage room I needed. So smooth! no problems!
Richard Winbolt | RéservationGreat location, easy drive up access to load and unload
Steven Burton | Expérience généraleAwesome place
Kennyth Morris | Expérience généraleVery secured location
Kayla Marshall | Expérience généraleGood service
Tawna Duncan | Expérience généraleSecured facility
Austin Moore | Expérience généraleGreat location, not very visible from the street but very secured
Kimberly Test | Expérience généraleRented this unit for over 20 years and never had an issue, very secured facility.
PAUL DEETER | Expérience généraleExcellent service
ROBERT FRANK | Expérience généraleSecured facility
KEVIN SUTTERER | Expérience généraleHad a unit for years and never had an issue.
Patrick Brady | Expérience généraleGreat location and friendly staff
Benji Boydstun | Expérience généraleYou get everything you need when moving; moving trucks, moving supplies and storage
Cole Roberts | Expérience généraleHad a unit for years and never had an issue, great friendly staff and outstanding service
ROSA RAMIREZ | Expérience généraleDidn't end up renting the unit, but staff was easy to work with.
Chris Gardner | RéservationDidn't end up needing the unit, but reservation process was super easy.
Chris Gardner | RéservationSecure facility, easy access for renters, in a nice in-between area for Longmont, Lyons, Berthoud, and the mountain areas.
Carol Conigliaro | Expérience généraleAs I told 2 of your employees, I have been Very Happy leasing a space at Castle Keep. It was convenient for me plus always clean and looked after plus I felt safe. All the employees I have dealt with in person and over the phone have been polite and helpful. Plus I was Glad you had a clean on-site porta potty for those days I spent a couple of hours diving into my stuff! Thank You Again and I will be back some day! Yes, I would recommend this facility!
SHERYL LEE GROVES | Expérience généraleThe dealer was great, but the U-Haul online check out absolutely sucked. Before leaving to pickup the van I got an email to upload a photo of my driver's license, which I did. Then when I'm at the dealer after hours to check out your app tells me I need to upload a photo of my driver's license again, WTF? Then it wouldn't accept my photo and asked for someone's phone number or my passport for verification. Oh yeah, I always carry my passport with me. I finally had to call the dealer and ask them to check me out. They were very helpful, but your online service needs some serious help. Then when I'm all done returning the van and use the app to view my printable receipt it comes back with an error. There wasn't a single good thing about my online experience with U-Haul. Will never use it again, and this is coming from someone who does everything online.
Wayne BirdFriendly staff and great facility
Donald Warning | Expérience généraleGood facility
Lexy Murray | Expérience généraleHas my units here for over 20 years and never had any issues. Great service and great people to work with
Nancy DREIER | Expérience généraleGreat location in Hygiene, nice drive up units
Pam Masiero | Expérience généraleGood service
Clay Dusel | Expérience généraleAwesome service, locally owned
Shannon Hardin | Expérience généraleGreat location and friendly staff
Austen Frank | Expérience généraleGreat location out of town, affordable and great service
Amber Bennett | Expérience généraleBeen a customer for years and return every time I need to store my things, they are very accommodating and have trucks for rent and make your move much easier
TERRYL ASHBURN | Expérience généraleNo person on the property, even though it was promised on the web site. No clear boundary between U-haul and neighboring private residence. No clearly marked parking space for either trucks or your car. There were a legalese notice that customer is responsible for legal parking of the truck, without explaining what it means at this location. I got a charge for "decal on a driver side" (whatever it is) I pretty sure I didn't hit anything. I was made to pay $18 for some insurance in advance. Wouldn't you expect that it cover something? Truck is fueled to one half of the tank and required to be refueled to the same level. I wonder how would you do it except trial and error. Is it done on purpose? Could customers just got charged for the fuel or refunded for additional one?
Ilya ZharkovBest prices
Sara Keilty | Expérience généraleGreat service with super accommodating staff
MICHELE BIRD | Expérience généraleGreat location no issues
Elin Larson | Expérience généraleGreat access hours
Sharon Arnold | Expérience généraleLarge clean units with easy online rental
Marc Campbell | Expérience généraleGreat convenient location in Hygiene
JOHN OBRIEN | Expérience généraleSuper nice and friendly staff
Shelby Hobbs | Expérience généraleGreat convenient location 10 minutes from Lyons
Robert Cahoon | Expérience généraleCastle Keep is located in a quiet area which we always appreciated. It is clean and orderly and our possessions were safe and dry and not dusty. Would recommend Castle Keep. Thank you
Roxanne Bond | Expérience généraleCastle Keep was always customer friendly and easy to work with. Their facility has great security, lighting, and very clean. I would highly recommend their storage and u haul rentals!
Kimberly Boxrud | Expérience généraleNice and quite location.
Mike Sabin | Expérience généraleAwesome location
Benjamin Morgan | Expérience généraleGreat place
Jimmy Haber | Expérience généraleGood RV spots to rent on a month to month lease
Stacy Eary | Expérience généraleGreat location, easy access and very well kept
Mario Rojas Fernandez | Expérience généraleAccess always worked and everything was well maintained. No issues at all. Highly recommended.
LEO JOHN STAARMANN | Expérience généraleEasy location to store RV's , easy access
Jay Baron | Expérience généraleMy experience could not have been better. I felt completely accommodated. It was quite remarkable.
BENJAMIN DAVISI had a great experience with Castle Keep Storage. The staff was helpful, kind, and responsive. It helped make a difficult situation a less stressful and I'm grateful for that.
ERIKA JOYE | Expérience généraleThe office staff was great! They were always responsive, helpful and very nice.
Shelli A Colomac | Expérience généraletoo expensive
DONNY ZWISLER | Expérience généraleExcellent experience with Castle Keep.
James Kadlecek | Expérience généraleNice facility
Mitchel Kindt | Expérience généralePersonnel amical
Mark Milburn | Expérience généraleGreat services and awesome location
Arielle Thomas | Expérience généraleGreat service
Robert Tucker | Expérience généraleGreat convenient location 10 minutes from Lyons
Jennifer Alford | Expérience généraleGreat people, they worked with me when I was late.
DAWN SCHLICKENMAYER | Expérience généraleawesome location
Tamara Keller | Expérience généraleOne month rental with no commitments
George de Marigny | Expérience généraleRented online, no issues
Gregory Bales | Expérience généraleWell maintained facility, no manager on site but they do answer the phone and come in with in 15 minutes.
Kaleb Yoder | Expérience généraleEasy drive up access
Cheryl Spitz | Expérience généraleGreat outdoor parking
DONALD VANLANDINGHAM | Expérience généraleAfter U-Haul simply forgot to schedule my order on the 31st on July in boulder when no other trucks were available, they finally sent me to this location in Longmont and they were incredibly helpful! Merci!
SEANA HARKERclean and well kept facility.
TIANA GUILE | Expérience généraleI was charged for two days? ($40) instead if 1 day ($20) I think it was a website error, I'll call tomorrow 💕 Otherwise it was wonderful!
AVERY JOHNSONPersonnel amical
Marcus Richardson | Expérience généraleRented after hours at the kiosk, fast and easy
Brandon Boyer | Expérience généraleDrive up units and had no issue driving my 20 foot uhaul truck in the property
AMBER WOLF | Expérience généraleGreat price
Charlotte Ingold | Expérience généraleRented my unit at the kiosk, easy way to rent and access your unit after hours.
Brenda Walters | Expérience généraleGreat location in Hygiene, super clean and affordable
Ivonne Guerrero | Expérience généraleRented unit only for one month no issues
Kerry Lewis | Expérience généraleHad a parking spot for my boat here for a little over a year and never had an issue, easy access and secured location.
Curt Musfeldt | Expérience généraleHad a unit here for years, had access from 6 am to 10 pm and people are very prompt to answer any questions and they even call you when you forget to lock your unit. They keep their facility and great shape and make sure its secured.
Jared Jones | Expérience généraleNice clean facility, electronic gate and cameras on all the facility.
ANDREW ROMERO | Expérience généraleRented a small unit from the kiosk and was great, got my unit and was able to access right away.
Jared Reichert | Expérience généraleHad a small unit for a few months here, great service and I liked the fact that the facility is a bit hidden of the road and is gated and has cameras. Great secured place
Hazel Myers | Expérience généraleHad a parking spot for my boat and was easy to back it in and had access to it when ever I needed it. Great location
JAMES WALTON | Expérience généraleLove this place
Kelly Montgomery | Expérience généraleStore my stuff here for a year. Didn't have any issues very secured location.
David Zavala | Expérience généraleStore my stuff here for a few months while I was moving and it was great, they only require a 5 days notice to quit. Easy going and friendly people
James Schadler | Expérience généraleI loved this place but I moved to their new location closer to my house. This place was always secured and well maintained.
BONNIE BEAM | Expérience généraleI store my boat for a few months. The place was easy to back in to.
Jason Robbie | Expérience généraleThis storage location is great, all units are drive ups and you can drive a big moving truck all the way around the facility with out any issues.
JOE WALSH | Expérience généraleHad a 10X20 to park my car and it was great, they gave me the easiest unit to drive my car in to. Never had an issue and the property seems very well maintain. And you always get a human on the phone when you call.
CHARLIE MONROE | Expérience généraleI may have moved out of this unit, but I'm still with the company, just at their new location.
Gary Lloyd | Expérience généraleClose to my home, and not many storage facilities are, so thank you for thinking of those of us who live outside of town!
Joan Phillips | Expérience généraleThank you guys for the help I will recommend for future customers!
Brandon Boyer | Expérience généraleVery clean and safe and private. I will use Castle Keep for my future storage needs.
S AILI FARQUHAR | Expérience généraleI had to rent some storage space due to the pandemic, and NOT ONCE did they increase their prices during the pandemic! I've heard horror stories from my friends about their storage unit rates going up 3, 4, 5 times! So glad I rented from them!
Jane Pearce | Expérience généraleA lot of outdoor storage places don't have good lighting, not the case here. There's good lighting no matter where you are inside the gate.
JEREMY RAGLAND | Expérience généraleI was impressed that even when it snowed the facility was back to normal within 24 hours, even after a huge blizzard.
SIMONE KLEIN | Expérience générale100 %👍👍👍👍👍👍👍👍
Juan Arellano | Expérience généraleThis was the first time renting a storage unit and found the entire process easy and effortless at Castlekeep! The location was fairly close to our house and we had easy access to the facility.
Claud Aubry | Expérience généraleGreat secured location, great access hours and very friendly staff.
Bradley Wistehuff | Expérience généraleGreat location and very secured. I stored my truck and belongings while out of the country and had no issues.
Jake Glassbrook | Expérience généraleHad no issues and facility is well maintained.
Mark Rohlf | Expérience généraleLove this location, has a kiosk to make payments and it is secured with an electronic gate.
Lorraine Kirkland | Expérience généraleExcellent security and service!
Cathy Creagh | Expérience généraleCastle Keep made it extremely easy to rent a spot for storage. The staff was extremely friendly, explained the process clearly and made it so quick .... would definitely recommend.
MELISSA GRAVES | Expérience généraleCastle Keep storage is very well kept and very secure. The management is awesome. And easy to work with.
Mike Monroe | Expérience généraleExcellent service. No complaints.
DANIEL RODRIGUEZ | Expérience généraleI have rented here multiple times. I love the location and the convenience of the onsite kiosk they have availiable to rent units and make payments.
Antonio Soto | Expérience généraleClean, secure storage and convenient location.
KEITH JOHNSON | Expérience généraleCastle Keep Storage is highly recommended!
Kathleen Oconnor - Vasquez | Expérience généraleExcellent!
MARY CHASE | Expérience généraleThese are the sort of folks one wants to do business with. Professional, courteous, kind, helpful, always available..... can't say enough positive things!
MARY KRIMENDAHL | Expérience généraleDid a great job
CHRISTOPHER CASSELGreat location and very convenient.
Karla NelsonNo problems!
Jared Jones | RéservationNothing to improve on I was totally impressed with how easy to book on line and return and any questions I had I called the local number and they answered on first ring and more then happy to help or answer questions would recommend them to everyone
william bennettI highly recommend Castle Keep for Uhaul's and storage units.
Jennifer Bollman | RéservationClean, secure storage.
todd minnich | RéservationEverything was perfect.
Danielle Spitz | RéservationClean, secure storage.
Meredith Ray | RéservationGreat, convenient location!
Karen Gamber | RéservationClean and secure storage.
Alexander Van Brocklin | RéservationFacility and staff were wonderful.
Kate Reinarz | RéservationThe information stated it was open but no one there! We had to do a self check out which was not expected!
Donald FairchildsExcellent!
Mark Wolf | RéservationVery happy I chose Castle Keep Storage.
Fatma Aydemir | Réservationprice, management, location all excellent!
Josefina Zepeda | RéservationNice, clean facility and a great location!
Noah Parker | RéservationGreat location, very convenient and very friendly staff
Bryan York | RéservationGreat location and friendly staff
Clarence Holmes | RéservationThe manager was really nice and to the point. Everything was explained to me and made sense. I've rented from here before so I know it's a secure facility.
kristy humes | RéservationGreat location. Easy access and very clean!
Laura Benson | RéservationLocation was fine, but Uhaul needs to ensure the customers download the phone app if that's really a requirement. I had to call the number on the email, and the person spent 10 minutes to get the information needed to get me the lock box combination to get the keys. Glad she was able to help, but if all that could be done via the app, it would have been nice to know.
Jerry RotzVery personable and attentive staff. Storage unit area well kept and clean with good security at the site. Sadly we had more stuff than the unit we reserved.
Christiane Robinson | RéservationHad my Rv stored here over the winter. Never had an issue.
BRIAN NYE | Expérience généraleGreat managers, they gave me a second month for free and they held a unit for me until I was able to get there. Great people
ELAINE FEIN | Expérience généraleGreat location and they helped me with my reservation for a uhaul truck
CLINTON CURTI | Expérience généraleManager always works with you and accommodates you to make sure you get what you need. They go beyond on helping their clients
CRYSTAL SMITH | Expérience généraleI live in Lyons and this location is only 10 minutes drive and very good prices. The managers are friendly and make sure you are taken care of.
RIANNE MATTHEWS | Expérience généraleBetter then other facilities in town that are very expensive, this location is very convenient and you are able to drive in with a bug truck with out any issues.
STEVE JOHNSON | Expérience généraleGreat people working here, the manager helped me transfer to a smaller unit once one became available. They make sure they take care of their clients.
LOUIE ROMERO | Expérience généraleGreat location, clean and secured
AARON BONDI | Expérience généraleThe kiosk at this location is awesome you can pay or rent a unit.
JAMES PORTER | Expérience généraleGood prices
JASON MOORE | Expérience généraleHad a large storage unit for years at this location and when I finally moved out they set me up with a reservation for a Uhaul truck at a good price.
CHARLES PINER | Expérience généraleGreat location and also they have a Kiosk that allows you to move in and pay very convenient
KARINA GONZALEZ MUNOZ | Expérience généraleWas at this location for 4 years never had an issue and they helped me with my uhaul rental.
BRITANNY FALLICA | Expérience généraleGreat location and good prices, very friendly and also friendly management
ELIZABETH TORGESON | Expérience généraleExcellent storage facility, great location, highly recommend Castle Keep for storage!
GORDON COLLINS | Expérience généraleNo comment
JEFF DORSEY | Expérience généraleVery friendly.
JEFF MITCHELL | Expérience généralethey came after hours to rent me a truck
Ron MartinezGreat location in Hygiene and friendly people
james wrightCarla is an amazing person to deal with and experience met all our expectations. Thanks so much for having truck onsite as we needed a quick place to store, truck and dolly met our needs for the move.
gregory meyerIt felt like they were in a hurry to leave. There wasn't even an opportunity to park, or go into an office. All paperwork was done in the drive of the property. Then, they actually left the property, before I did, with their equipment.
SHERRI STITESCarla was very helpful and kind! Would highly recommend.
Timothy EdstromI had booked the U Haul truck for 8am at this location via your website. We arrived a little before 8am to pick up the truck but could not access it. When we FINALLY reached someone via phone, we were told the location did not open until 10am, but no one had let us know this. This put our whole moving day off schedule and the staff were not in the slightest apologetic. I would not use U Haul again nor would I recommend anyone else to do so.
Aaron PillingOutstanding customer service! I highly recommend them
Anand NarayanThe manager of this location knows what she is doing and helped my wife and I (a lot). Convenient location to central Longmont but on the edge of town so I could avoid a lot of traffic. Rex Fuller, Columbus, MT email: mtrex7114@gmail.com
Rex FullerBetter lighting for after dark
SUZANNE BARRETTThe location is fine EXCEPT you shouldn't send big trucks to return here.
Martin PerrymanExcellent customer service
Gail BirkelandThe office is a bit funky to find, but the service was great and very convenient for me.
SUSAN MELCHINGVery friendly and helpful
Sheri FriedmanStuff is very helpful and answered all my questions
Privacy Request | Premières impressionsEverything went exactly as planned. The staff is courteous and fast. A++++
Privacy Request | Premières impressionsNo one there.
Brian MillsNice guy helpful and Fastest uhaul experience ever!
Tracy KellerIt was fast and easy to rent, plus the owner had an awesome personality, made what's normally a stressful move fun.
Deanne Vargasconvenient from where I lived. I was told I would receive a phone call the day before of my rental that never happened I had actually call the place. I was told that I can reserve the truck for 8:30am, however when I never did hear from the place and I finally called them they said that they didn't open up until 10 but would get somebody there by 9am. I reserved a 17 foot truck but when I showed up the only truck they had was a 15 ft. I was told that my mileage would be $.79 a mile however when I showed up at my mileage was $.99 a mile I was told that they would look into this but yet they still for the final charge charge my credit card for the $.99 Per mile.
Jay LindleyFantastic customer service from two employees. They helped me solve problems and get my job completed.
ANDREW MCNEELYThe owner of this facility met me on a Sunday afternoon and was so helpful in getting me moved in so easily! I appreciated his high level of efficiency and pleasantness. Merci.
Privacy Request | Premières impressionsI was delighted by the fact that we actually GOT the Uhaul we wanted on the day we wanted it - a first in my history of Uhauling. The person who checked us out seemed to be in a hurry, kept saying he was a storage, not a Uhaul guy. He didn't know where to find the hauling instructions for the trailer (I found it in a display on his desk). The biggest issue was that our trailer's roof leaked. It rained the first night we had it and kept raining all the next day, across Nebraska, and then the next day in Iowa. We were fortunate that the leak was over plastic totes, not furniture or cardboard boxes. And that we noticed it after night one so we could put a towel over the totes to prevent sloshing.
ann LUNDBERGDifference between pick up and drop off location was night and day.Dropped trailer at midday during the week to be serviced by speakerphone.Another customer that was also waiting to rent left because of the non-service.
todd gaetkeMy original pick location was 5 minute away but this was changed in route to Colorado to this location 35 minutes away round trip was 90 minute time we needed for other things
Donald ClarkThis was my first rental truck experience and it was so easy, convenient, and efficient! Thanks for such a great experience!
Sally MeierThis location needs to be either a fulltime UHaul or parttime storage unit facility. He was not there during business hours and had to wait for him to drive in to open up. Moving is too hard to not have things in order and as smooth as possible. The office was so crammed with packing blankets, etc. that I couldn't get in comfortably.
Ray MichaelAll went ok
tim cookWe were informed of a closer storage near our home which was cheaper, great service!
Privacy Request | Premières impressionsOutstanding customer service. I highly recommend this location.
Karen BlatchfordIt took 3 places to finally get a truck that reserved earlier in the week from another location. I showed up for the truck I needed for a make-wish event. I was told I can't have it for the time I booked it for. I was sent to another facility and then had go to another one and get a truck bigger than the one we needed. So it cost more than I budgeted
GREGORY RISEDORFFacilities are clean. Walk up kiosk is very nice
Privacy Request | Premières impressionsck office hour are by appointment
Privacy Request | Premières impressionsFacility was just what I needed, the manager was very nice and efficient.
Privacy Request | Premières impressionsThe gentleman who was working was very nice and helpful. The facility itself was easy to find, looked very secure, was clean, and well kept. So far, I`m very pleased with Castle Keep.
Privacy Request | Premières impressionsWe had a personal family emergency that prevented us from moving at this time.Please refund deposit. We will rent from you in the near future
Privacy Request | Premières impressions