Very friendly, welcoming and they go the extra mile to make sure you get what you need. Wonderful service.Rachelle S.
Customer Reviews for Castle Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Leesville, LA 71446
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h pm
- Sam : 9h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/19/2022: 8h30 am à 1h30 pm
- 5/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
All went well , a very easy transactionSandra O.
I don't know how or why UHaul trailers don't have a jack to lift them. I could barely connect the trailer when it was empty, and when it was full, I had to use the jack from my truck to lift it. I don't know how it's expected for anyone to pick up the trailer but hand when it's loaded to connect it. Poor design of the trailer that can easily be fixed. Also would like to see a ramp on the trailer because it's very difficult to load heavy boxes with a dolly not having a ramp.Joseph W.
Not a thing. Friendly, professional service is the standard at this location. I am a repeat customer and they are my first choice for rentals.Edmond G.
Excellent service at pickup. Very friendly and helpful!Ralph L.
Work the bugs out of your computer system.Thomas B.
Le client n'a pas laissé de commentaire.HARLEY M.
Le client n'a pas laissé de commentaire.Earl S.
Le client n'a pas laissé de commentaire.Rhonda M.
Trailer was dirty inside from previous customer.ADAM C.
Le client n'a pas laissé de commentaire.Tammy S.
Le client n'a pas laissé de commentaire.Glenda M.
Staff friendly and accommodating, convenient location, after hours return easy. No complaint.Leland S.
The online app is trash and crashed on m3edelaying my trip by an hour waiting on customer service very frustrating experience.Ryan N.
Very good customer serviceCassandra J.
The original spot I selected for pick up was the main Uhaul store on entrance road. They sent me to the Polk pit stop on Lake Charles highway which had rented my truck out to someone else the day I had a scheduled pick up. Then they sent me to Castle and they fixed the issue efficiently and with great customer service.Jacob R.
Trailer rental was used to return home after Hurricane Ida. Staff at both pickup & return locations were very friendly.ROBERT B.
Le client n'a pas laissé de commentaire.Miguel S.
Le client n'a pas laissé de commentaire.Brian K.
Do NOT shift the burden of picking up a trailer onto the customer! I reserved a trailer at a Neighborhood Uhaul location within 5 miles of my home, Uhaul then shifted my reservation to a Uhaul almost 35 miles from my house! That is unacceptable! Fortunately, I was able to get a trailer from thee location above (Castle Storage) which was closer to my house but didn't get offered as a pickup location when Uhaul shifted it on me. It's as if Uhaul has the collective corporate heads shoved up their collective corporate asses!Charles A.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.THOMAS B.
Le client n'a pas laissé de commentaire.Sarah P.