Évaluations des clients Castroville Chevron

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Castroville Chevron

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Paul B. le

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Staff was having trouble checking me in saying “Uhaul did an update, its their fault why it’s taking so long.” Drop off took 20 minutes even though I was the only one in line.” “We never did an update from Uhaul.” Seems like a training issue with company. Probably won’t use Uhaul again in the future. Honest review, Paul

Joseph M. le

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Le client n'a pas laissé de commentaire.

Kristin S. le

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I had ordered my trailer for the Campbell location, but had to travel 50 miles in the other direction to pick it up. This put me behind schedule.

anthony P. le

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Le client n'a pas laissé de commentaire.

Toni L. le

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Nothing. These gentlemen were very nice and helpful.

pete R. le

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Very good customer service in this area!

Ron D. le

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Le client n'a pas laissé de commentaire.

Ronald G. le

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Le client n'a pas laissé de commentaire.

richard P. le

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people we very friendly and flexable. i want to drop my older sister off at hotel and return for the car hauler. they had no problem with this adjusted pick-up.

John R. le

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Le client n'a pas laissé de commentaire.

nancy P. le

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The vehicle that was rented to us had brake problems. We initially thought the site was not aware of it. However, one of the individuals commented that they knew it was an issue. Why are they renting equipment that doesn't have working breaks? I still paid for the rental fee. Very unhappy.

Pamela V. le

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This pickup spot was fine. My problem was with renting u-haul on line. I was guaranteed a pickup of a truck on Del Monte in Monterey CA. Everything was confirmed then I get a text stating to confirm with Castroville a day before pickup of the truck. We had to make arrangements on a day that was already stressful. I called your customer service and they said they would call me back regarding the $50.00 adjustment due to the problem we had. It is 03/04/2019 and have never heard back. my cell is 925-914-0711

Lashawn K. le

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This was the second location, we had a horrible experience with the original reservation and was very disappointed with how the original place of business responded to the situation.

Peter W. le

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Le client n'a pas laissé de commentaire.

Wesley R. le

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Le client n'a pas laissé de commentaire.

Erich H. le

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Left rear wheel was flat and was dangerous. Had I not stopped for a bathroom break it could have been a disaster.

Patrick L. le

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Professional, polite.

LINDA L. le

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Le client n'a pas laissé de commentaire.

bruce B. le

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The reason I chose Castroville Chevron to rent a truck was because of their hours--they are open from 6:00 a.m. to 10:00 p.m.!!! It made it so much easier for me to get an early start on a long day! They were very helpful and professional, and they could do even more business if they had more vehicles available on-site. I will definitely use them again for my rental needs.

DANA L. le

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I had to go to this location because the trailer I reserved at the Salinas location was not usable. (The lights didn't work.) The shop in Salinas was a mess, equipment in disrepair, and the guy working had to try to tape two lighting wires together to make one that would work. Moving isn't something you do on a whim, I had reserved the trailer several days earlier and hope I would have been contacted earlier if the location DID NOT HAVE THE EQUIPMENT I RESERVED. Waste of my time. No way would I rent from the Salinas location ever again. Castroville Chevron location was great though. Nice guys.

Linda C. le

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Le client n'a pas laissé de commentaire.

Mona S. le

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Fabulous customer service! Even the restroom was clean! These guys are great!!

Cody M. le

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Le client n'a pas laissé de commentaire.

AL C. le

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Nothing. Everybody there at Castroville was great, helpful, knowledgeable, and friendly.

Paul K. le

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My money has not been returned to my card they told me 3 to 5 days I needed to U-Haul yesterday and because they have it refunded my money I chose someone else

Scott B. le

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The employee was very helpful and did all the work regarding detaching the trailer. He was pleasant and went over and beyond.

Dana S. le

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Driver side tail light inoperable.

Luke N. le

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Everything went great, thanks for making it easy.

TINA S. le

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Le client n'a pas laissé de commentaire.

James T. le

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Truck was good with basic instrumentation but lacked cruise control.

Mountain V. le

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Fast service

MONICA R. le

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Le client n'a pas laissé de commentaire.