Évaluations des clients Catalogna Performance

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Catalogna Performance

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Lewis T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Grant S. le

Évaluation :

This location was great and offered great customer service. U-haul itself was terrible to work with; I had one good customer service experience and two terrible customer service experiences. The U-haul mobile website is awful and crashes every time I tried to upload a picture to complete my drop off checklist. There were problems from the start with the online reservation. I put in a specific pick up location and a specific drop off location different from the pickup location. The 8’ bed pickup truck said it was available within my search parameters, however, when I got the reservation confirmed, it said I had to drop the truck off in the same location where I picked it up. If this is the case, it should have never been an available option for me to begin with since I specifically searched for vehicles available for separate pickup and drop off locations. U-haul also made me verify with three different alternate contacts (two references and my ID) before they would approve me to take the truck. Normally, you need one ID and one contact. So scrambling around at the pickup site for additional alternate contacts was a huge nuisance. Overall, I’m happy with the specific U-haul site I used but extremely disappointed with U-haul as a company. I will not be using U-haul in the future, nor will I ever recommend their services to anyone.

beverly S. le

Évaluation :

To be charged 40 dollars to sweep out when there was nothing there absolutely ridiculous. Never again it stated 19.95 then 19 cents a mile only to be charged 79 cents. NEVER AGAIN

Elizabeth G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Doug H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert K. le

Évaluation :

nothing,, everything was as promised and expected.

Bill L. le

Évaluation :

It was very easy to reserve a truck online. Easy to pick up and bring back. No hassles. Attendant was very nice and explained things thoroughly. Nice job!

David A. le

Évaluation :

Le client n'a pas laissé de commentaire.

LARRY J. le

Évaluation :

Friendly folks there with great personalities.

Douglas L. le

Évaluation :

Le client n'a pas laissé de commentaire.

SHAWN P. le

Évaluation :

Improve the phone app. I rent trailers 2-3 times a week. Your app is not built for someone who rents a lot from you. A repeat order would be great. The app will not save my information in my profile. This makes it take longer at the counter for both me and and the Uhaul owner.

sherry V. le

Évaluation :

Le client n'a pas laissé de commentaire.

halina K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charles S. le

Évaluation :

Tony is wonderfully accommodating and makes you feel you are part of the family. Renting and returning is very easy. Great location in the middle of a small town- easy access. This is my second time renting there and I will be back.

John T. le

Évaluation :

Le client n'a pas laissé de commentaire.

joe C. le

Évaluation :

I think manager was great , friendly, informed and communicated details really professionally . will use him again

richard C. le

Évaluation :

Very professional and helpful. Will definitely use again.

Gary V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Aaron M. le

Évaluation :

Le client n'a pas laissé de commentaire.

mary F. le

Évaluation :

Le client n'a pas laissé de commentaire.

mike H. le

Évaluation :

Went very well

Mark H. le

Évaluation :

Le client n'a pas laissé de commentaire.

jeff F. le

Évaluation :

Staff is friendly and helpful, but be careful. No ill intent on their part but they issued the wrong truck first and then over billed me a days rent.

ROBERT H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jack F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Don C. le

Évaluation :

Very easy rental, efficient check out, would definitely recommend or use again!

David B. le

Évaluation :

Le client n'a pas laissé de commentaire.

rene L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Aime T. le

Évaluation :

You guys are awesome

rebecca B. le

Évaluation :

I called into the U-Haul 1888 number and they said this location did not have trucks... when I went there to get a trailer I reserved online, my wiring was bad on my truck and this location offered me a truck. I believe this location was more effective and helpful with renting. In the future I will just call a location instead of calling a call center.

Hai F. le

Évaluation :

Nothing wrong with the location, but the waiting time for approval online is ridiculous! I reserved to pick at 5:30 and I couldn’t pick it up until almost 6pm. I was on a tight schedule and the waiting was unacceptable, especially you don’t get response when talking online.

raymond C. le

Évaluation :

Make sure the outside mirrors move easy and stay in place

Charlie P. le

Évaluation :

Le client n'a pas laissé de commentaire.