Customer Reviews for Catch A Ride Used Cars LLC
(U-Haul Neighborhood Dealer)

Évaluation :

4

Drop off after closing.

Évaluation :

3

Have your ppl stay till the closing time 12

Évaluation :

5

Very friendly and helpful

Évaluation :

5

Need to get tail lights working, had to stop my move at dusk,No tail lights which pro longed my use. Or it would of been returned that night

Évaluation :

3

Nothing.

Évaluation :

1

When I arrived at the drop off location, Philadelphia Gun & Pawn in Philadelphia, MS they told me I could not drop the truck off there because they were no longer associated with uhaul and had not been for a month. I was tired from unloading the truck and traveling from north Mississippi and this made me even more unsatisfied. After calling uhaul again, waiting on hold to talk to an agent I was given a second location to take the truck. I drove the truck to the second location and dropped it off. Never received a signed copy of the contract due to the fact that the agent was unable to pull it up on his computer. Incomitance.

Évaluation :

5

Rental pickup location took me the price over the price of the head office of Uhual tell me This is Tien Oneal Please check up I don't want lost money . Thanks

Évaluation :

4

Not the dealer's fault, but the car GPS and Google took us to the wrong address using the given address of the location. Luckily, I stumbled on the location a few blocks away. The guys there were very accommodating and friendly.

Évaluation :

5

Overpriced!! 300 bucks for for a 130 mile trip ..

Évaluation :

5

Great customer service! Very very helpful! Highly recommend!

Évaluation :

3

Counter person did contract and rental, click click tap tap tap click click, without saying two words, and never once told me there was a $30 'safe tow' charge. I also had to retun to the location for my furniture dolly and pads. They didn't have any pads, which I paid for, so I had to use my own blankets and stuff. They acted like it was an imposition for them to help me.

Évaluation :

2

Didn't have what I ordered. I'm sure it's not their fault that U-Haul didn't make sure all of their dealers had necessary equipment

Évaluation :

2

Uhaul assigned me to a location that was not my original location. I specifically requested an after hour time (7 am). I spoke with a person at uhaul after they had assigned me to this location, and they assured me it would be no problem. I made contact with the pick up location also. They said, "no problem, call me when you get here, and I will come right up". I called him, and he told me I would have to give him a little time to wake up. He also told me I should "tip them, because they do not usually do this." The truck had candy wrappers on the floor of the cab, so despite us being in a pandemic, was not clean as described. It also only had 1/4 of a tank of fuel. So, I went over 7 miles, because I had to find a gas station (not from this area) that would accommodate the equipment. To keep this from happening again, I left a 1/2 tank for the next customer.

Évaluation :

3

Retuned the rental equipment after hours so no personnel were present. Was contacted the next day and the contract was closed.