Customer Reviews for Catch All Self Storage
(U-Haul Neighborhood Dealer)

69 évaluations

1304 Commerce Park Dr   Williamsport, PA 17701

(570) 279-4052

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 8h am à 12h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(570) 279-4052

1304 Commerce Park Dr
Williamsport, PA 17701

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 8h am à 12h30 pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Only four stars because there's only four slots for UHaul equipment but still easily accessible and clean

Thomas H. 
Évaluation :
5

Very Friendly

JOSHUA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garald K. 
Évaluation :
5

The gentleman was extremely helpful and accommodating. We ended up with a flat tire and he personal drove to our location to make the process as seamless as possible regarding a service center to attend to us.

Emily B. 
Évaluation :
2

Outside camera around the building.

JON Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alec D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Georgia E. 
Évaluation :
5

I checked that the equipment wasn't clean and well maintained for the following reasons: 1) Outside of truck and tires were very muddy (chunks of grass stuck in side bumper. Not a big deal but the truck wasn't clean on the outside. 2) The photos of the truck for acceptability did not match the actual vehicle so I had to take multiple pictures of the damage on the truck before we took it so that we were not held responsible (long scrape on side of truck, missing gas cap, dent on one side, front hood had peeling chrome). 3) I think the website should include (maybe I missed it) information about refueling the vehicle as part of the cost. It did cost us about $100 to fill the truck back to the original amount. I did appreciate that moving blankets were provided with the truck. I also appreciated the sticker warning in the truck that said to sweep it out and fold the blankets to avoid a service charge (the clerk did not mention that to us upon pick up). Another positive: when I called to get an extension on the length of time for having the truck, the representative was VERY helpful and was able to accommodate our need. Overall, this was an excellent experience and I would rent a U-Haul again.

Gary L. 
Évaluation :
5

Always satisfied with this location

Wendy N. 
Évaluation :
5

Exceptional customer care and services. Completely reliable services and equipment...totally professional in all aspects. I highly recommend

Jason B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristopher R. 
Évaluation :
5

Great to be able to pick up a vehicle after office hours. The U-Haul app makes things much easier!

Brian R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KATHRYN S. 
Évaluation :
5

Smooth transition

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON S. 
Évaluation :
5

Dropping off was convenient that we did not have to wait for someone on site during regular business hours. Much appreciated!

Jennifer R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ODREN P. 
Évaluation :
5

Very nice people, provided a lot of help to me

ASMAA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACK A. 
Évaluation :
5

Matt and Brian, at Catch All, are incredibly helpful and patient. In the office or on the phone, their knowledgeable and kind manner really eased the stress of moving. I even had to rearrange my moving plans, and they guided me through it. Merci.

AMY M. 
Évaluation :
5

Owner was super nice and made the entire process really easy including storage rental. I would highly recommend.

DAVID D. 
Évaluation :
5

The only issue I had, was right after I picked up the van, there was a low tire pressure warning light on the dashboard. I had to get the tire pumped up. I then worried my entire 12 hundred mile trip that I would have an problem with it. It would have been nice to have had a slight reduction in my cost to compensate for the worrisome tire issue.

DENNIS R. 
Évaluation :
5

Matt was very helpful. Great customer service!!!

BRIAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HERSCHEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MISTY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARIO G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Katie A. 
Évaluation :
5

Truck was ready and waiting at the agreed time. The person I dealt with at pick up was courteous and professional. Thank you so much

FRED P. 
Évaluation :
4

The price that I was charged was $23 more than quoted. I wanted to pick up the trailer in Kingston PA. They told me I might have to travel a half hour or so. I had to travel 90 miles past the Kingston location and then come back. It added 3 hours onto my trip.

RICHARDA Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YVETTE D. 
Évaluation :
1

It was a disaster trying to get my keys out of the box! Matt tried his best to help me but couldn't.. I waited there over an hr and a half to finally get my keys then bringing it back same problems and now they took too much money off my card that has yet to be refunded! I should have gotten this for free worst experience ever!!!

John W. 
Évaluation :
5

Totally different experience from where I picked it up.

mark B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald F. 
Évaluation :
5

Nothing, check in was fast and easy. Clerk was very courteous and willing to listen to questions.

JAMES Z. 
Évaluation :
5

My 26' rental van was in excellent condition, clean, and easy to drive both unloaded and loaded. It handled very well. I also would like to commend the courteousness, professionalism, and customer service of the agent (Matt) who helped me with my rental. He answered all of my questions thoroughly and assisted me in every way. Thanks, Matt. I would highly recommend this location as a point of UHaul Rental.

ANTHONY T. 
Évaluation :
5

Your 24/7 check in was a nightmare to do.

Travis R. 
Évaluation :
5

Amazing!

Brian C. 
Évaluation :
5

Very helpful. Good to work with

Shawn K. 
Évaluation :
3

I was told to arrive at 930am as they needed time to clean the vehicle. I did arrive a little early, but it did not appear as if he intended to clean it. I was surprised that I couldn't pick up the vehicle at the location that I made the reservation. Also, they indicated that the tank was 11/16 full. However, when the key was turned, it was obvious that the tank was only 1/2 full. I asked him to modify the contract. He said he would....but I do not recall receiving a newer email with this updated. Sorry to say I had to fill the tank up to 11/16 even though I left with 1/2 a tank. Not happy

Dante L. 
Évaluation :
5

Don't put those moving pads and dolly on the truck . I didn't want them and they took up needed space.

KIMBERLY S. 
Évaluation :
1

Uhaul employee could not connect undersized safety chain hooks to my receiver? Claimed it was my problem to solve! Blew my timetable to drive around looking for and buying adaptors. Unacceptable and terrible response to a customer. I will never rent from there again. On the flip side, Ms. Aaron Clark at the drop off in Bolton, VT, explained and showed me how the safety chains connect! They do connect Williamsport clod! She also explained that she keeps adaptors in her store for eventualities! Kudos to Aaron Clark, raspberries to Williamsport clod.

JOHN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SAMUEL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott G. 
Évaluation :
1

Not to over charge

Dennis J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremiah J. 
Évaluation :
4

Provide information for first time users of the cel phone check in. It took longer than I expected.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLEN S. 
Évaluation :
5

S.O.

Ronald W. 
Évaluation :
5

Matt was wonderful to work with. He took the time to explain every detail and answered all my questions. I would highly recommend this location for all your moving and storage needs. Ask for Matt. Thank you for making this as stress free as possible.

Jill M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale W. 
Évaluation :
3

The uHaul company should keep their website inventory updated rather than letting you place the reservation and changing it last minute when they realize they can't fill it at the original location. It added a lot of stress to an already stressful day.

Nichole W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy P. 
Évaluation :
3

I don't think charging someone for mileage from a pick up location out of there way is far you should not be charged for mileage from the pick up location to the address you give them I was charged 8 extra miles just to pick up and drop off a uhaul truck We already have to put the gas back into the truck so again that was another $10 I think Uhaul should evaluate the rates and the other charges they charge people

Justina G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vladislav L. 
Évaluation :
5

I had a great experience with Matt for my truck rental and storage space needs. I will definitely recommend them and use them in the future!

Jo S. 
Évaluation :
2

I have send an email to uhaul about being overcharged. The problem is that I ordered 2 dozen pads at 10 per dozen then when I picked up the pads I was given 1 dozen and charged 20 for 1 dozen pads. I return the equipment at the scheduled time, no one was there to check me in. I wasted 1/2 hr waiting for someone, I finally left the keys in a mail slot in the door. Now I'm being overcharged 10 If I don't hear back from U haul soon I will be disputing the credit card charges. Please email me back at racline98@verizon.net

Ronald C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie W. 
Évaluation :
4

Great service they what you need when you need it

Keith S. 
Non les évaluations ont été soumises pour cet établissement.

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