Évaluations des clients Cave Creek Market

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cave Creek Market

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David P.
Évaluation :

Communication was great this time. Last time however we did a load share for U-Haul and were told that incurred tolls would be covered by U-Haul while performing the load share. We communicated with U-Haul who asked for the proof and nothing heard from again and we paid for all tolls.

Gary L.
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Le client n'a pas laissé de commentaire.

John E.
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Le client n'a pas laissé de commentaire.

Renae A.
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Location was okay but didn't have all equipment we ordered. U-haul rep was out sick & attendant was clueless

Michael T.
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Le client n'a pas laissé de commentaire.

RICHARD H.
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Le client n'a pas laissé de commentaire.

WILLIAM W.
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Le client n'a pas laissé de commentaire.

Barry N.
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Booked resevation in person with agent and received an email confirmation from U-Haul so know the reservation was made. When i went to pick up the truck, the agent was not at location and there didn't appear to be any information about my reservation. It was Saturday, June 20, so would understand that she might not be there, but the location should have been prepared for a smooth pickup. They finally got ahold of the agent by phone and she asked me to provide the same contact information i had already provided, which seemed strange. She did finally give me the. Code for the lockbox with the key, but it definitely wasn't a smooth pick up.

Michael W.
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The only problem I had was that I could not move the driver's seat forward so I was stretching to hit the gas pedal

CHARLES F.
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This is not a dedicated U-haul center and had very limited hours. Additionally, it was quite a way off from my originally scheduled pick-up location. Staff was very friendly, but I had to pick up before 1pm to meet her schedule needs.

Montana P.
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Le client n'a pas laissé de commentaire.

Austin S.
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Le client n'a pas laissé de commentaire.

Christopher B.
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Drop off location was disorganized. "No one available" to check me in. Only one attendant at the minimart...was not allowed to come out side and check me in. This location is too small.

Matthew K.
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Took a long time to get approval for online check in

LuAnn H.
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excellent customer service!

Ronald A L.
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Le client n'a pas laissé de commentaire.

Dean D.
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Le client n'a pas laissé de commentaire.

lawrence B.
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Le client n'a pas laissé de commentaire.

Michelle V.
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Le client n'a pas laissé de commentaire.

William W.
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They did a great job. No issues.

Ray P.
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I received excellent customer service from Chrissa Hughett. One of the questions in this review asked whether or not the trailer was clean. I had to answer no because there was some mud on the front and sides, but this didn't affect my use of the trailer whatsoever. The electrical wiring looked new and the tires were in great shape, so I guessed the bearings had also been service recently. The trailer pulled great and I had no issues. My only suggestion is to either equip these heavy trailers with a tongue jack or provide the employees with a portable life/dolly. Asking the employee and customer to lift this onto and off of the tow vehicle is an injury waiting to happen. I have had back surgery and didn't want to lift this heavy tongue, but I also didn't want Chrissa to have to lift it by herself either so I we did it together. I gave the location a 4 star rating due to the traffic going to the gas station, convenience store and adjacent restaurant which made returning the trailer take a bit more patience. But the service I received deserves 5 stars. Thank you.

Daniel S.
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Le client n'a pas laissé de commentaire.

JERRY G.
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no one was there at pick up time scheduled, had to wait 40 minutes, had sign contract without ability to read. this unit leaked , half my stuff was wet

Michael C.
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Down loaded app to check in equipment. App couldn't find my rental, luckily employee in store was able to check me out. App is worthless

Micheal P.
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The check in went slow. There were problems with the u-haul website. it was not the fault of the person checking me in.

Edward E.
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Le client n'a pas laissé de commentaire.

Robert B.
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Le client n'a pas laissé de commentaire.

Michael B.
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Did have to change trailers due to a strong gasoline smell. Other wise it would have been 5 stars

Judith C.
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Le client n'a pas laissé de commentaire.

mark M.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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