Customer Reviews for CC Auto & Body Inc
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

5

They have always answered my questions and taken the time to help me out. I'll be back soon. Thanks Mac

Évaluation :

5

The personal was very helpful an informative. Once I was waded on I was given full support in disconnecting the traler and a review of the poor tire that I pointed out. They were personal and answered all my questions on some more up coming rentals that I will need.

Évaluation :

5

thank you for all your help

Évaluation :

5

have done rentals with this location multiple times always a great experience

Évaluation :

5

everything went very easy would use again

Évaluation :

1

Do full equipment operation and safety checks

Évaluation :

5

Vicky was great to work with.

Évaluation :

5

Vicki is a great employee for Uhaul and needs a raise! She was so helpful and understanding of my situation as I was doing the move on my own. She guided me through everything to make sure I was taken care of and satisfied. 5 star treatment!!!

Évaluation :

5

Vickie is a Saint! She was so compassionate and understanding of our situation! She was very helpful with following up with us and extremely understanding. Super easy to work with. Great employee for UHaul!

Évaluation :

4

Awesome lady at this place, kind, courteous and friendly, perfect experience

Évaluation :

2

Waited 2 hours for person to check out equipment.

Évaluation :

5

Excellent

Évaluation :

5

great new location would use again and again great customer service

Évaluation :

5

great service and people

Évaluation :

5

Great Customer service. Would use again!

Évaluation :

5

merci

Évaluation :

1

Have your vehicles thoroughly looked over before you release them from one of your dealership I was sent out with a truck that had a totally bald tire traveled about a thousand miles with this didn't notice it until I before I turned it in not happy at all I want to call from somebody immediately oh, I had my wife and daughter in this vehicle also

Évaluation :

4

Vicky is such a kind woman and does everything she can to get me the right equipment. Unfortunately, Craig Co. doesn't get much in and so can be difficult......I want to let people know that these people renting us the U-hauls also have other businesses and they share the same office space. Don't be so harsh to judge! I am thankful I have a place to pick up and return my U-haul and I am thankful that I have Vicky keeping an eye open for me for next time!

Évaluation :

1

If the only choice was burning my belongings or using uhaul again I'd burn the city. WORST SERVICE EVER I was TRIPLE BILLED for the insurance and they refused to refund Yes I have contacted the bank regarding this They changed the reservation so instead of picking the equipment up where I live I had to make very short notice plans to go over an hour away to pick it up And they got mad when I insisted on getting an extra day and miles at no charge so I don't pay for their screw up suddenly I was nuts for expecting that They also got mad at me when I said cuz of this screw up I need to get the truck an hour away and get the car tow where I lived. Ya they fought that and I said find cancel... suddenly they could do it??. The location in Craig where I got the dolly was an utter pig pen. Her had a mess of papers with food under and whatever was in the ziplock was moldy. I should have run but we were an entire day late leaving for the big move cuz of uhaul I couldn't leave. The lady who put my car on the trailer in Craig co somehow managed to screw up so bad that the chains wouldn't move when we got to Florida resulting in my son and I being stranded at the yard in Citra Florida for hours while the staff there smoked cigarettes and told me to calm down even though I was there so long we missed out on dinner reservations, yes I had to pay a fee! And my feet were swelling up so bad (result of my chemo and meds) they thought it was SO FUNNY that my son (6) and I were tired hot hungry thirsty and in literal physical pain while their staff got to mess around and not care that we were stuck as a direct result of Uhaul Then when we FINALLY got my car Not only did they try to hand me a bill for having a mechanic come get my car off the tow, but they LAUGHED at me when I said “you promised a credit since I'm returning on a full tank of gas” He laughed at me and said “now why would we ever do that it's a gift thanks honey” and he was dead serious

Évaluation :

5

have rented from this location before great customer service

Évaluation :

5

great customer service

Évaluation :

5

This is my favorite uhaul location in town The dolly may need a new driver side strap soon though, it was a big struggle trying to get it into the rachet

Évaluation :

5

Very pleasant transaction and thoughtful customer support.

Évaluation :

5

Vickie just a note to say a special thank you for your help with the U-haul your help and input is appreciated hope you liked the thank you gifts I gave just before we left

Évaluation :

5

miss Vickie did a fantastic job will definitely use again when need provides again

Évaluation :

5

S.O.

Évaluation :

5

Excellent experience I've ever had with uhaul

Évaluation :

5

Locations were great. U-Haul was NOT. Don't confirm a pickup location and time the day before and one hour before the pickup day you have to now drive 100 miles round trip to pickup your trailer!!!!!!!

Évaluation :

4

I reserved a trailer on Monday. Thursday I got a text that it was not available. Called and reserved a truck. Not available. Only the wonderful work of the lady at The Craig office did she get me the truck to me on Friday morning. Loaded up Saturday morning, in Richfield Saturday night. .

Évaluation :

1

Stop taking my money out of my account. Trailer was returned to same town but our daughter dropped off in different location. C and c autobody chemtrails taking money out of my account even though trailer was returned

Évaluation :

5

nothing

Évaluation :

4

While Vicky was very pleasant and full of well wishes. The truck was a pile of garbage (not her fault). The alignment was way off, the steering box was worn out and the truck hardly loaded topped out at 35mph on hills.

Évaluation :

5

vicki was awesome would refer this location to anyone

Évaluation :

5

We had a very positive experience. I will recommend this rental location to anyone who may need it.

Évaluation :

4

While the location is a little bit off the main road, and is not the primary business of company located there, the customer service was really good and super flexible. Will definitely rent from them again when the need arises.

Évaluation :

5

It was clean. The service was excellent! Easy pick up and drop off. I would use them again any day.

Évaluation :

5

Terrific customer service

Évaluation :

4

Vickie, at CC Auto & Body was very helpful in getting us the truck we needed. Excellent customer service. If you need help call the local U-Haul dealers in Craig directly and not the corporate number. The corporate phone operators are not helpful at all but the locals are great! Craig Storage in Craig, CO is also has good customer service for their U-Haul business.

Évaluation :

5

Hello - great experience. The container arrived early. The staff was very helpful and made the process easy. Merci

Évaluation :

5

Nothing....quick convienent return. Kind, helpful employee. Thank you??

Évaluation :

1

Preparedness

Évaluation :

5

as always great service

Évaluation :

5

great service

Évaluation :

5

I am extremely disappointed with the Largo Florida U-Haul location where my box was delivered. They are very unorganized and discombobulated. I would give them a "F" for customer service.It was a very frustrating experience dealing with them. I would suggest Corporate do a review of their operation as they do not represent U-Haul very well. Ed Miklus 732-236-5898

Évaluation :

5

The owners are awesome.

Évaluation :

4

Nothing. Very friendly and helpful.

Évaluation :

4

Le personnel était amical et serviable. Along with manager assistance, they were able to resolve an issue that was created by another customer service rep prior to my u-box arriving at the Craig location.

Évaluation :

5

The lady in Craig was wonderful. We would use her again

Évaluation :

5

Great communication from the team at the Craig facility about storing uboxes for 2 months. Everything was in great condition after storing. thank you!

Évaluation :

5

vicki always goes above and beyond keep up the great work

Évaluation :

4

Very very helpful.

Évaluation :

4

When the box arrived, no one called me. It sat for a week because it was guaranteed by the 19th - but that wasn't the day we wanted it. It didn't make sense that they didn't attempt to deliver early. The day before delivery I still hadn't received a call R email about the delivery. So I called. The guy didn't know anything except that "it was guaranteed by 4," no delivery window, no idea how long we got to keep it. The people in Kennesaw are just idiots and not help. Except for Alexia, the woman who actually did the delivery. I was given her number and she was extremely helpful and did a great job. The people who answe the phone when you call, so not helpful. Inform your customer of what is going in. Deliver early if the box is thwre - it sat for over a week.

Évaluation :

5

The woman who helped us was phenomenal. When we needed to exchange our first trailer, she was incredibly helpful. I wish all employees everywhere were like her.

Évaluation :

3

I found the online option very confusing! Directions and information was not spelled out clearly. This could be improved.