The amount of gas in the truck starting off at 1/4 tank just added to the stress of the move.
Mark C
Customer Reviews for Highway 47 Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The people who run this location are professional and very nice too. They were recommended to me by my brother in law.
William GThe staff was very nice! The facility and truck were clean and ready to go. We will be back again for sure!
Travis FExcellent customer service!!!!
John SHwy 47 U-Haul has always been there when I needed to rent a trailer, including finding 1 when she didn't have one. I will always go to them when equipment is needed.
James BService was friendly and prompt. Trucks were clean and ready to go. Through all the dealers I've been to this is definitely number 1.
Christopher GExcellent trailer rental experience! The manager and assistant were very courteous, knowledgeable, and took the time to throughly check the hookup. The assistant noticed my connector plug had corrosion and he quickly addressed the problem. I highly recommend this location!!
William BThis location was close to me, and I made an initial reservation to reserve the truck over the phone on Friday as they were not going to have a customer rep available on Saturday. We made a tentative reservation for for 3pm, only because I was assured that I could change the time online once I figured out a better time. Unfortunately, I was unable to change the time. I am happy to provide the screen shots. I called the corporate number, and they were also unable (or unwilling) to change it for me. The only way I could get the time frame I needed was to extend the truck... I was forced to pay extra fees, an extra day and additional safe mover changer. This ended up being way more complicated, stressful and more expensive than originally hoped. I thought I was getting a deal and ended up paying way more for the hassle of being unable to simply change my original time. Additionally, no one was available to assist me with this error as they close early and would not have someone available this particular Saturday. I called the local uhaul and they said corporate should have been able to override or assist me with the time change. I had to fly out to DC for a work meeting so once I called back, I was told if I talked to someone in person, they would have been able to correct this error and the excess changes. But again, no one was available in person. And corporate was no help. I've not had the best experience with this mobile/online reservation system. I use uhaul for most of my long-distance moves, so I'm extremely disappointed in this latest experience; the unwillingness of corporate to assist or override the time change and the local office for saying I could change the time online, but in fact would not be able to. This made my move very stressful down to the last minutes.
Eva SApp wouldn’t work at the location… made checkout difficult
Charles RGreat drop off location, open and easy to access.
Jeanne SVery nice people. Had it ready for me. Quick and smooth transaction.
Greg KGreat staff and very clean lot and building.
Ben CAlways great friendly service!
Austin MExcellent friendly service here, always recommend!
Austin MSherry and her crew have always taken great care of the needs of NORTHWOODS DELIVERY, and she is my go to U-Haul store in Rhinelander.
James BThe racket straps need to be serviced on the car hauler
Bill SThe lady at the office was extremely nice and helpful.
brian bThis affiliate has always been there for us. They run a great service.
James BThe owner was very helpful. It was late in the day, right before Thanksgiving. My personal utility trailer had broken down, and I needed to rent a uhaul to complete my travel. We are very grateful to the owners for all their help.
Merlin MGreat customer service only location in town I go to
KEATON GI cannot say enough good things about Sherri. She patiently worked with me through several schedule changes and helped me pick out the perfect vehicle for my move. She was reassuring to me during this tumultuous time in my life, it was like working with a favorite aunt! The facility is in a good location for easy in and out, and the vehicles are really clean and well maintained. Thank you for being there for me!
shannon bEverything was perfect & very very reasonable prices
jackie gGreat service!
Dean BExperience was professional. Equipment met my needs, was clean and ready to go at agreed upon time.
Ronald CThe woman who helped us was wonderful. Told us what we could have done differently next time when a trailer is in poor condition at pickup. Was helpful with our concern and issues. We also were told how to ensure we could get our photos uploaded to uhaul if not given a link online by the rental location.
Ashley SThe nice woman was very helpful and made it real easy..She even hooked and unhooked the trailer 👍
andrew tNo improvement would be necessary
Larry GThe people were very helpful and made sure that the trailer would meet my needs. Check in and check out we're both handled efficiently.
Kevin MVery helpful!
John RVery pleased overall.
Larry JEverything was wonderful...could not ask for better service
Stuart GThe customer service at this location was fantastic!!!
Tammy HI had rented from a different location but had to drop off at this one as the tire developed a split.
James PVery happy
Scott MMark and Sherri were great people to do business with and would highly recommend them to others!!!
george cPerfect experience. Couldn't ask for better!
Randall BVery efficient and helpful owners
John OThe crank for the tongue support was not lubed up...low oil.
Mark MThe gentleman that helped me was very insightful I will rent from him again as a need accrues Is there any discount for being a repeat customer Thanks Paul
Paul SSmooth drop off. Large lot
James CI can not think anything it was a perfect vist
Harry tThese people are great and very informative, I will not rent a U-Haul anywhere else except here, very nice people, I can't say enough good things about them, absolutely fantastic
STEVE RVery accommodating and professional.
Steven DLocation was roomy which was helpful when getting a 26ft Uhaul. The online pickup and drop off glitches a lot though and was pretty frustrating.
Steven J