Évaluations des clients Celtic Speed Motorsports

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Celtic Speed Motorsports

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joanne C.
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Best rental experience I ever had

Daniel G.
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Le client n'a pas laissé de commentaire.

Susan M.
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Le client n'a pas laissé de commentaire.

Mary M.
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Le client n'a pas laissé de commentaire.

Kaitlyn F.
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My original pick up date/time was for Sunday. When arriving to pick up self truck and following all instructions the truck was completely blocked in by another U-Haul and I could not get the truck out. I then called the company where truck was stored and then were off for the day. I called U-Haul they told me it could be fixed and I waited on the phone back and forth for two hours while they tried to make new accommodations then finally said they would give me another truck on the lot, they then did the contract and gave me the numbers and that truck too was blocked in. They told me there was nothing they could do and that they could only accommodate me at another location which was 45 minutes from mahwah. This was absurd as we were already waiting around two hours I had to cancel my move for the day and try again the following day. The following day all went well however I am now being charged to separate charges and would like an explanation. Our U-Haul experience was horrible and I would never recommenced again to anyone

Joel B.
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Great service. No over charges (besides taxes). Quick in-and-out

terri C.
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Le client n'a pas laissé de commentaire.

William T.
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Le client n'a pas laissé de commentaire.

Ariel H.
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Le client n'a pas laissé de commentaire.

STEVE L.
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Le client n'a pas laissé de commentaire.

daniel L.
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The staff is great and worked around my schedule. I rented a 15 foot truck and it was in good condition and I had no issues. Finding them isn't difficult, their entrance is in the rear of the office building, with the uhaul trucks standing out front.

REBECCA B.
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Le client n'a pas laissé de commentaire.

Frederick L.
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The van that was rented had a tire that was very low on air. We notified uhaul and a person came to our location and added air.

Lana L.
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The guy was very nice and helpful

Diandra H.
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Olivia was super helpful !

Matthew M.
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Le client n'a pas laissé de commentaire.

Matt M.
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Le client n'a pas laissé de commentaire.

Pradeep K.
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Display in front of the building

ridgewood M.
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Le client n'a pas laissé de commentaire.

PHILIP T.
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Le client n'a pas laissé de commentaire.

thomas F.
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I was serviced like a king truck was great I will be recommending this location in Mahwah to everyone!!!

Leslie B.
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Very efficient and nice to work with. Van was just what we needed to move our dining room set.

Daphne D.
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It was extremely difficult to find the drop off location. The instructions were terrible and this company's name was not anywhere on the building. The only way I knew that it was the U-Haul drop off was I saw some other U-Hauls parked out back, behind the building. There was no place for me to park so I had to park in front of other trailers. Terrible.

Christopher C.
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Le client n'a pas laissé de commentaire.

JAMES C.
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Le client n'a pas laissé de commentaire.

Chris A.
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Drop off was easy

Mary P.
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Le client n'a pas laissé de commentaire.

Connie K.
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Running lights on trailer were not working. But puck up location was easy and friendly.

JAMES R.
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First time user, would be helpful to know that setting up a reservation on the phone with the local agent on Friday does not set up your account when you need it on Sunday morning to access the keys. Account set up should be done first, before rental or it does not show up on your account. Sunday morning, local agent number went to voice mail, 25 minute wait on U-Haul 800 number hold, very helpful phone staff walked me through the account set up process, it requires phone-a-friend as a reference so be ready for that. Also, don't drop keys into the lockbox before you realize the 24/7 web checkout service requires photos of the mileage & gas...

paige B.
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Le client n'a pas laissé de commentaire.

Michael M.
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I ordered a van in Fair Lawn NJ for the next day. I was sent to Mahwah (20 mins away) to pick it up. It didn't have EZ-pass and most of NY/NJ is now EZpass ONLY.

Regina J.
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Le client n'a pas laissé de commentaire.

William R.
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The verification process through your smart phone was terrible and time consuming

Jeanne L.
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Le client n'a pas laissé de commentaire.

Ed G.
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Awesome place!!! Best Uhaul I have ever been to by far!!

Joseph F.
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The gentleman was very nice but the renter in front of me had he reservation held for a pending review. Once I started the pickup process on the iPhone app it hung for 10-15 minutes while my ID was approved. In all I arrived at 8am and didn't leave with the truck until 8:30. Last time I rented a u-haul I walked into a scruffy gas station but I was out in 5 minutes. Your technology looks good but sorely lacks in execution.

Peter L.
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Rate hike is ridiculous 10/12 1 day fri-sat 195 miles....239.00 4/14 1 day fri-sat 185 miles....230.00 7/20 1 day fri-sat 195 mi....308.00!!!!!!!!!!!!!!!!!!! total BS

Necati O.
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Le client n'a pas laissé de commentaire.

Anastasia P.
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Dropped off after hours

Christopher S.
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Le client n'a pas laissé de commentaire.

Shaw J.
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Le client n'a pas laissé de commentaire.

Mark R.
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Le client n'a pas laissé de commentaire.

Carl B.
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Upon arrival to get my truck rental from a lock box. I was not informed I needed an app on my phone. And I had no battery left, and I’m not phone savvy. So because know one took the time to pre warn me of what was required it took me 2 hours and like 6 people from u haul to walk me through. An awful experience and so stressful. Also when I got to key for my signed truck there was another truck blocking me in. I had to back over a curb and on to grass to get out. Best part when returned uhaul rep gave me a ride to my moving semi 1.5 miles away. Ty Carl Besemer

Nadia W.
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They were very helpful, courteous and overall excellent customer service. Thank you so much!

Wayne K.
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The number of U-haul trucks parked out back should be an indicator of the location, but given that the entrance is hidden, it is still difficult to locate the place. I highly recommend the addition of signage at the entrance as well as in front of the trucks.

Necati O.
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Le client n'a pas laissé de commentaire.

RALPH M.
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Great Service

Frank C.
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This is one of the best places to rent Uhaul from. They are professional and accommodating.

Feroz M.
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Le client n'a pas laissé de commentaire.

Heidi K.
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appreciate the customer service person was available all times.

Steve L.
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The return policy should have been explained better at the beginning. I dropped the key into the box (because the shop was closed on Sunday) and then discovered I was supposed to take all of these "confirmation photos". I had already locked the truck and was unable to take the photos.

Deborah K.
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Just continue what you are doing, I was very comfortable renting from you.

Raymond M.
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Le client n'a pas laissé de commentaire.

Todd P.
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Le client n'a pas laissé de commentaire.

Greg C.
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Outstanding facility

leszek Z.
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Le client n'a pas laissé de commentaire.

Renee T.
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Le client n'a pas laissé de commentaire.

Wayne K.
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Le client n'a pas laissé de commentaire.

Steven M.
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Le client n'a pas laissé de commentaire.

Bob P.
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Le client n'a pas laissé de commentaire.

Yisroel S.
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It was a little hard to find. A uhaul sighn visable from the street would help

Michelle E.
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Le client n'a pas laissé de commentaire.

Mitch N.
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this was an eleven on a scale of one to ten......can't do any better than that

Danqi C.
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It spends a little time for me to locate the truck and key, as I am a first time user.

Patrick L.
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Le client n'a pas laissé de commentaire.

apurva P.
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Le client n'a pas laissé de commentaire.

Richard S.
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Le client n'a pas laissé de commentaire.

Thomas C.
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Very convenient and extremely helpful staff .

Shannon V.
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Le client n'a pas laissé de commentaire.

Patricia C.
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We love using this place....so easy and so close for us too. Thank you for always going the extra mile when we need your services.

Martin M.
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Le client n'a pas laissé de commentaire.

JOSUE P.
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Le client n'a pas laissé de commentaire.

Thomas C.
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Best rental experience I have ever had. Very professional and accommodating!! Will definitely recommend and use again.

Donald B.
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Nothing., this was our 2nd time renting. James, the man we dealt with, is a great representative The location is convenient for us, everything went as planned I did accidentally go thru the EXPass tag lane, but I connected with EzPass and paid the toll electronically. That should hit up wiuthin 10 days ExPass noted.Great experience

Greg H.
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Personnel couldn't have been more informative & helpfull. Pleasant & friendly. Service with a smile. Equipment performed flawlessly. A+. ????

dan F.
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No problems! Very efficient.

Robert P.
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The dealer was excellent. The online and 800# was not good at all. The 800# said the dealer was open until 8pm he was not. He closed at 4pm and waited around for an extra 45mins just for me. 800# said my reservation was confirmed. It was not. The dealer had no idea if I was going to show or not. And he STILL WAITED. This small independent dealer put more time and effort into U-Haul then the corporate side. That’s sad in my opinion.

John S.
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Le client n'a pas laissé de commentaire.

Peter L.
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I called the day before I needed the van and a van was not available at the time I needed it. The next thing the U Haul guy said to me almost floored me. He said "wait a second, let me see what I can do, let me see if I can find you one" Celtic Speed is a first class operation. Thank You

Susan M.
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Le client n'a pas laissé de commentaire.

RONALD U.
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Had a good experience. They were great. Definitely would use them again.

PIERRE H.
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Location was tough to find. Better signage would be ideal.

brian H.
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James (owner) was friendly and helpful. Truck itself was a bit dirty. App to note defects with the truck did not work. Overall though, a decent experience with uhaul. Thanks again to James. Very nice guy.

Joseph T.
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U-Haul rental was initiated with a pick-up location convenient to me, but one day later it was changed by U-haul to a location 20 miles away, which was inconvenient. Also, following E-mails from U-haul listed either the original location or the second location for pick-up, and this was only confirmed by a phone call to me from the pick-up location. There was no Instruction Manual in the rental truck.

roger w D.
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Le client n'a pas laissé de commentaire.

MARIMILDR D.
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Le client n'a pas laissé de commentaire.

Russell M.
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Always courteous, This is my top choice for U-Haul rentals in the Northern New Jersey/ Southern New York area.

ED S.
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Adequate signage at entrance

Jose G.
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little parking space (winter)

roger w D.
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Le client n'a pas laissé de commentaire.

henry G.
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Le client n'a pas laissé de commentaire.

Joe B.
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Le client n'a pas laissé de commentaire.

Craig B.
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Le client n'a pas laissé de commentaire.

Simon K.
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Le client n'a pas laissé de commentaire.

Benjamin B.
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Matt is awesome! Thanks!

Todd J.
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Le client n'a pas laissé de commentaire.

Sheryn L.
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I was very impressed. The van was great easy and James is always a pleasure to deal with

Tetsuo S.
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The person who took care of the trailer was very good and very helpful person. Thank you for the education for those good and helpful people. Thanks,

Alexander P.
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Le client n'a pas laissé de commentaire.

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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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