Le client n'a pas laissé de commentaire.Alicia R.
Customer Reviews for Centermart
(U-Haul Neighborhood Dealer)
Pour nous contacter
Centerville, MN 55038
Services dans cet établissement :
- Lun.-sam.De 7 h am à 8 h pm
- DimancheDe 7 h am à 7 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Vicki R.
Le client n'a pas laissé de commentaire.Daniela G.
Everything went perfect and it was a good experience. Thank you. Fuck.Mike C.
The wiper on the driver's side of the windshield was not in good condition. I happen to rent on a very snowy day, and it was a hazard to drive with the wiper working as inefficiently as it was. I stopped to wipe snow off it, but it still had a section of the blade that must have just been worn out. I hope someone can fix it for the next renter.Margaret A.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.JEFFREY R.
Le client n'a pas laissé de commentaire.Robert M.
Equipment had to be dug out of the snow and had to ask for help!Katharine M.
Le client n'a pas laissé de commentaire.Thor L.
Le client n'a pas laissé de commentaire.marlene Z.
From the very start this was a poor customer experience. The staff member at Centermart was visibly annoyed that we were there to pick up a U-Haul we had previously reserved. We received a sigh and an eye roll. The truck was not ready to be picked up; it was covered in snow and ice. It took about 30 minutes to be de-iced. Staff members were visibly annoyed that they had to get the truck de-iced; we received a condescending comment about snow on the trucks. We were frustrated that we had to wait so long as we had reserved the truck well in advance of our scheduled pick up date and time. We were upset that no preparation was done ahead of time, especially since it has snowed the previous 4 days. When we returned the truck we parked it next to the other U-Haul trucks at the Centermart; the staff member gave us another sigh and a sarcastic "Wow" when we told her where we parked it. Overall, very poor experience largely related to the staff at the Centermart. We will not be utilizing this location again nor recommending other people do so. The truck itself drove fine and was clean. However, we were unable to fully close the back end due to ice and could not use the ramp of the truck because it was completely frozen in place.Brandon P.
I was charged more than quoted, without any explanation. This is not okay, and is being disputed. I would not recommend uhaul to anyone in the future.Matthew H.
I have been ripped off I will never go back neither recommended to any oneAnna N.
Everything was easy at the location I used.Dennis H.
They didn't stock a furniture dolly that I requested. Not a big issue since I didn't get charged.THOMAS M.
By Amaintaing accuracy of availability of equipment.Amrit A.
Le client n'a pas laissé de commentaire.Rich H.
Le client n'a pas laissé de commentaire.Elzabeth L.
Le client n'a pas laissé de commentaire.Steven M.
The person at the store was so helpful and we appreciated her efficiency, getting us out on the road quickly!!Earl J.
Computer system was acting up when I returned the truck. After many attempts to close my transaction, the clerk finally just wrote down my info and said he'd keep trying. I left not knowing if my transaction was complete or not and not knowing what my final bill was.PHILLIP L.
Driver cabin was dusted and kind of smell was there. Truck doesn't have proper gear up it takes time to switch the gears. I guess some maintenance is required.muhammad K.
Le client n'a pas laissé de commentaire.MIcheal K.
Le client n'a pas laissé de commentaire.Shelley Y.
The Clerk was very helpful and concerned when I told her about the exhaust leakDawn J.
Le client n'a pas laissé de commentaire.Teresa D.
Le client n'a pas laissé de commentaire.alla K.
Le client n'a pas laissé de commentaire.Dale A.
Dirty, unorganized, not real helpful. Little sketchy.Scot W.
Le client n'a pas laissé de commentaire.Dustin C.
Great experience with this Uhaul location! Very friendly, great service! Fortement recommandé!MARYKAY B.
Very poor help hooking up pickup location was changed had to change plans at last minuteWayne H.
Le client n'a pas laissé de commentaire.Kaye M.
Le client n'a pas laissé de commentaire.Lue T.
Le client n'a pas laissé de commentaire.Mark B.
Parking lot was hard to get in and out of with all the other on site storage. Hitches for trailers and boats just laid on the ground mixed with a big truck with terrible blind spots is just a disaster waiting to happen.Courtney D.
I live in Minneapolis, near the large U-Haul facility off of Como Ave in St. Paul. I reserved the trailer fully expecting to pick-up the trailer there and not Centerville. I was forced to drive to Centerville (an additional 42 miles RT) and was given no compensation for the additional mileage I had to drive. (As a minimum they should have given me $10) Also, when I tried to obtain the trailer I was charged an additional $50 with no reason given. I felt ripped off wouldn't you?John W.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.Tyrone L.
Nothing. Would rent their again. Very convenient,Stephen M.
By the time I got to them I was so pissed off at U-Haul I was short and rude to the counter help. I had to call back and apologize! Both locations treated me well. Corporate and customer service gets a Zero score on this one!!Joseph G.
Le client n'a pas laissé de commentaire.Terry C.
The check in process was easy.Dawn J.
provide supplies listed in rental requestAllison I.
Le client n'a pas laissé de commentaire.Ciara W.
Great little station nice people in and out easymark M.
Le client n'a pas laissé de commentaire.Kathleen S.
Le client n'a pas laissé de commentaire.Jeremy B.
Le client n'a pas laissé de commentaire.Tim M.
Le client n'a pas laissé de commentaire.Russell L.
Le client n'a pas laissé de commentaire.Tim F.
The interior of the truck's cab was very unclean. There was dust everywhere, coffee stains on the center console, other undefined stains in and around the radio and air conditioning controls. I spent around 30 minutes cleaning the interior of the truck before I would subject my wife to riding in it. Also I had to ask an employee to help me with loading my car into the auto transport trailer. The employee seemed slightly irritated that he had to help me, although once he was helping me he was helpful.Gregg C.
Le client n'a pas laissé de commentaire.Sara H.
Le client n'a pas laissé de commentaire.Victoria S.
They did a great job. Space is a bit at a premium.Shirley M.
First trailer assigned to me had a very defective unsafe tire. The next one everything worked fine but one of the tail lights did not work when the running lights were onScott K.
Le client n'a pas laissé de commentaire.Kenneth A.
Le client n'a pas laissé de commentaire.Ted J.
The seats did have what looked to be pet hair on them and we had to clean that up before our trip but overall everything was great and the van drove nicely for our move.Matthew C.
Le client n'a pas laissé de commentaire.Kien N.
Le client n'a pas laissé de commentaire.Duane F.
Le client n'a pas laissé de commentaire.Daniel E.
Le client n'a pas laissé de commentaire.Kyle O.
Le client n'a pas laissé de commentaire.Terry C.
Centermart was excellent. However, this was after we spent 2 hours at the White Bear Lake location. Where no keys were in any of the lock boxes and no one answering the phones. I will never be using Uhaul again because of the White Bear Lake location.Glenn I.
Le client n'a pas laissé de commentaire.JAMES B.
Great customer service!CLINT C.
Maintain your vehicles. This uhaul was not safe to drive, being I was experienced with a CDL I knew how to handle it. A tire could have blown at any give. Moment, disappointed I had to pay full price for a vehicle lacking in stability.Jake T.
Le client n'a pas laissé de commentaire.Dale H.
staff are friendly and knowledgeablejohn K.
I would recommend this location only because it is convenient. I felt like an inconvenience for the person operating the location.Tyler L.
We booked the trailer weeks prior to our p/u date. We chose a different/more convenient location. We were notified a couple days score our move that the p/u location had changed. At p/u the trailer lights didn't work and my husband asked them to get a different trailer for us. Their solution was to drive 30+ miles to yet another location. My husband was able to troubleshoot and identify the connection was faulty. They changed it out and we were on our way. Throughout the ordeal and when asked to fix the problem the staff said, We're not UHaulâ€Jill C.
The truck I picked up at this location was broke and leaked fluid all over my driveway and had to get towed away after loading half the truck.CHRISTOPHER P.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.Darreck R.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.Jeffrey G.
The truck had transmission issues. What a dog. Good thing I only put 15 miles on it. The gas gauge looked like it was on full when picked up. I only put 15 miles on it. While pumping gas I stopped at 3,8 gallons. It would have taken more but really? 4 gallons of gas for 15 miles. Dump the truck!!!Jonathan F.
did not receive electronic receipt but later found it in email junk folder. May want to advise customers that this may happen.ROBERT C.
Short on room for parking but the lady knew what needed done.Brian S.
The people at the counter were very nice and helpful but the truck was extremely dirty and full of mud inside and out when I picked it upJacob M.
Le client n'a pas laissé de commentaire.Amber F.
First it was covered in snow and ice and in a three foot snow drift! I couldn't even reach the windshield so I had to call someone to help me and they never offered. The tank of gas was not full when I got it and they charged me anyways. And they charged me an after hours service fee when I clearly picked up and dropped off during business hours.Sara C.
Nice staffLinda S.
easy to get and return tarilerGARY J.
Pretty good easy service to useChristopher P.
Le client n'a pas laissé de commentaire.Matthew S.
Le client n'a pas laissé de commentaire.FRANK W.
Le client n'a pas laissé de commentaire.TERRENCE H.
Le client n'a pas laissé de commentaire.Mark S.
Great serviceKALE H.
Le client n'a pas laissé de commentaire.David S.
We have absolutely no negative issues with either of the locations. We do however, have several complaints about the booking process, the rudeness of the reservation people, being told on the phone that we will be able to get the trailer 20 minutes from our home only to have to go more than an hour away and at a different time of the day. Very rude customer service personnel in reservations, especially the people in charge. You need some competition and maybe you'd be more respectful of the customer.NANCY K.
Amazing customer service. Wonderful kind people. Was a very great and efficient move!Nicole M.
I like that it was close to home, fast friendly service and pick up and drop off was seamless. MerciKen Z.
Pleasant and helpful staff.Lawrence S.
Le client n'a pas laissé de commentaire.David Y.
Le client n'a pas laissé de commentaire.Peter R.
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