Évaluations des clients Central Oregon Brakes for Less

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Central Oregon Brakes for Less

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

James R. le

Évaluation :

Silly and easily avoidable dispute over fuel. Everything seemed fine and perfectly pleasant at check-in. Equipment was not in great condition, but that was not an issue at all. Fuel on the check-in sheet showed 1/4 tank. Upon driving away I noted that it was slightly under 1/4, but figured they were rounding to the closest amount. It's a computerized form with (I assume) no way to represent a needle that's somewhere in between 1/8 and 1/4. Wasn't concerned. Drove 8 miles total, and opted to put $5 of gas in prior to return (about a gallon and a half at that location), figuring that would put it above where it started. Upon turn-in, was surprised to have the gentleman aggressively confront me about the gas level, stating that it wasn't 1/4 tank, and that I had two choices, go put more gas in or pay a high refueling fee. I told him about the gas I had just put in (unfortunately had no receipt -- lesson for another time, but I was assuming everyone was being reasonable) and that it had more gas than I'd picked up the truck with. What's more, showed him a picture of the gas gauge -- almost entirely covering the 1/4 level indicator and higher than when I'd started. He remained aggressive and wouldn't budge regarding the fuel. So I jumped back in the truck and put $5 more in while my wife waited back at the shop. Unpleasant and a completely unnecessary way to lose a customer. I'll certainly go to a different location next time.

ben W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Simon T. le

Évaluation :

I attempted Online check out, but was forced to go into the store to complete the transaction as your app would not allow me to complete the transaction. Work on the app if you’re going to offer ‘convenience ‘. Terrible!

anthony C. le

Évaluation :

I had a problem with my turn signal coming through the trailer and they were able to tell me where to go to get what I needed to solve the problem and I was back and good to go in no time. Friendly, good people!

don S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sheryl O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tina V. le

Évaluation :

Le client n'a pas laissé de commentaire.

John S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Senta S. le

Évaluation :

Great customer service

John S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason G. le

Évaluation :

Le client n'a pas laissé de commentaire.

jay G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert A. le

Évaluation :

Le client n'a pas laissé de commentaire.

James P. le

Évaluation :

Trailer broke down. Leaf spring broke. Took 4 hours to resolve

Jon W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeff H. le

Évaluation :

Wrong location

Aaron C. le

Évaluation :

The guys that helped me with my move at Breaks for Less were amazing. I would highly recommend anyone using this location for any U-Haul needs.

Philip R. le

Évaluation :

Le client n'a pas laissé de commentaire.

GRANT W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Su-Wen C. le

Évaluation :

The personnel here were friendly and helpful with the return.

Joshua J. le

Évaluation :

This complaint is more against UHaul then the location I dropped off the truck. I get a truck with a quarter tank of gas in it which is almost impossible to calculate the same return amount so Uhaul wins on that one. No credit back for extra gas and have to fill up 1 hour into my trip. I payed for blankets and at return I am told I will be charged $1 a blanket that is not folded???? Seriously terrible business. You get more gas in your truck and try to make me fold blankets after I payed over $800 for your truck?

Chance H. le

Évaluation :

We picked up the uhaul the night before we were heading out to Colorado. Came back the next morning to pick up our car trailer and as I was reviewing the functioning of the trailer lights, we noticed the running lights weren’t working. We went to notify the owner of this issue and he sent out one of his employees to fix it. The employee noticed he needed a fuse and directed us to pick one up on our way out. We asked them to place it because they were the professionals so the owner sent to employee to go pick it up. After waiting about 30 minutes, the employee comes back with the fuse, but also made another stop to get energy drinks for the whole crew. He worked on it some more, but the fuse didn’t fix the running lights. We were told—by the owner—to just hit the road and if we got pulled over that it was working fine when we left. I had my dad with me to assist and he told the owner that this roughly 1300 mile trip isn’t about getting pulled over but about the safety of his family. The owner got angry and yelled at my dad that we had just received free labor for the last 45 minutes and to get off his property. I told him that it should be his responsibility to make sure everything functions properly before I leave and I had just spent $1400 so it’s not free labor. One of his employees then got in my face—telling us to get the f*** out of there—and the owner did nothing about it. We finally just ended up getting into the uhaul and left. It was very disappointing to have this experience with them and to feel like this issue wasn’t important. We were driving over a thousand miles in several different terrains and weather conditions—with our safety on top of what’s most important. The owner was pleasant the day before, but when things don’t work properly in relation to uhaul, I don’t think he has the appropriate attitude or drive to make sure people leave there safe by verifying and checking everything before handing over the keys.

Sean A. le

Évaluation :

Great service - super kind and helpful.

Tyler B. le

Évaluation :

Great customer service!

Ted M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Pamela H. le

Évaluation :

Very nice! Will definately rent a truck here again!

LARRY B. le

Évaluation :

Le client n'a pas laissé de commentaire.

kelly D. le

Évaluation :

I have been renting at this location for a couple of years . They are always professional and prompt attending to my needs .

ralph B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Conner H. le

Évaluation :

The gentleman who helped me unhitch was prompt, kind, and helpful. Great service!

timothy D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jared S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Emily K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ralph E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ron H. le

Évaluation :

Le client n'a pas laissé de commentaire.

jay G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Scott D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Larry R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Chris P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alan D. le

Évaluation :

After waiting in line for 30+ minutes I was sent to different location then I reserved. The staff at this location was rude and forced me to pay for additional services that I didn't order. He actually said he didn't care if he had my business and I was going to pay if I wanted the trailer.

David S. le

Évaluation :

Great people - everything was ready as promised.

kelly D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kevin G. le

Évaluation :

Great job!

Gayle N. le

Évaluation :

Le client n'a pas laissé de commentaire.

William M. le

Évaluation :

Great friendly guys. Wonderful attitudes.

Molly J. le

Évaluation :

Brakes for less is excellent

PATRICK E. le

Évaluation :

Excellent Service and responses to any concerns. Excellent return procedure!

Braden B. le

Évaluation :

Le client n'a pas laissé de commentaire.

ben O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Diane W. le

Évaluation :

Wildly efficient and friendly, could not ask for better! :)

Jeff W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Adam Z. le

Évaluation :

I had a great experience here.

GIGI B. le

Évaluation :

They were awesome! Very friendly and accommodating. I will tell all my family and friends to use the site at 'Brakes for Less'! Change nothing! Get more people and places like theirs ??

Duane M. le

Évaluation :

Le client n'a pas laissé de commentaire.

tracy M. le

Évaluation :

Nothing, the Southwicks (Jeff, Joe and Joshua) are awesome!!!! They are super friendly, helpful and provide excellent service.

MARIE F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Al M. le

Évaluation :

Very personable and friendly service. Quick delivery and return process.

MARK M. le

Évaluation :

Very pleasant/helpful folks at this location, easy in/out to rent a trailer, recommended!

Brandy W. le

Évaluation :

Le client n'a pas laissé de commentaire.

shirley B. le

Évaluation :

Le client n'a pas laissé de commentaire.

DAN M. le

Évaluation :

CSR booked wrong location, I was then sent to the correct location. Upon arrival dealer hooked up trailer then determined electrical issue. Sent trailer who couldn't resolve issue, then sent to car dealer who then sent me to rv expert. Analog to digital conv issue, LED issue with new trailer, CSR and Uhaul dealer should have known new trailers don't work with older German Autos! Should have given me older trailer and advise customers before hand!

Elizabeth A. le

Évaluation :

Le client n'a pas laissé de commentaire.

GARY F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ken B. le

Évaluation :

Le client n'a pas laissé de commentaire.

tony T. le

Évaluation :

I JUST TYPED AN ENTIRE RESONSE HERE. CLICKED SUBMIT REVIEW, & IT CLEARED THIS WHOLE COMMENTS BOX. IM NOT DOIN THIS AGAIN! IT JUST CLEARED THIS WHOLE PAGE , & GAVE ME A NEW , CLEAR PAGE AGAIN. SO, I'LL SEDN MY COMPLAINTS TO EMAIL.

Janet D. le

Évaluation :

Le client n'a pas laissé de commentaire.

jim W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dick C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lyle C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Caleb C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brad N. le

Évaluation :

Le client n'a pas laissé de commentaire.

mike S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Randy D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeff L. le

Évaluation :

Dropped off after they were closed. They checked me in first thing in the morning, by the time I called to check in it was already taken care of and I was all set.

Andrew S. le

Évaluation :

NO I WAS RIPED OFF....CALLED CUSTOER SERVICE AND SERVICE WAS TERRIBLE.....WILL NOT USE U-HAUL AGAIN UNLESS SOMEONE CALLS TO RECTIFY SITUATION

Jim N. le

Évaluation :

Friendly, fast, always the best location in Bend to get a trailer

Richard C. le

Évaluation :

Easier parking would be good.

Chad S. le

Évaluation :

Very helpful and nice staff.

John W. le

Évaluation :

Manager was extremely helpful.

Gregory C. le

Évaluation :

Very quick check in and pick up. Excellent customer service from this family run shop.

Derek W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Peter B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Betty S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Adam S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jacob G. le

Évaluation :

One of the best locations for friendliness I have been to for uhaul.

Tammy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

francine U. le

Évaluation :

Le client n'a pas laissé de commentaire.

Scott L. le

Évaluation :

Fast and friendly service.

John L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason M. le

Évaluation :

I was charged for two days because I went over my 24 hour limit. I returned it to a location that was closed. Not sure why I was charged when it wasn't able to be rented out on a Sunday.

Yvonne P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amy M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeff J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sharan S. le

Évaluation :

Excellent customer service. Location was difficult to see any Uhaul name.

Danielle V. le

Évaluation :

I do not know why I was charged extra after pickup. Uhaul never called to tell me.

Richard L. le

Évaluation :

Not sure what more you can do. All of your staff were Great. Keep up the Great work and your reputation will explode. We will certainly recommend your service to all we come in contact with. Lady Dice is extremely greatful.

Cheryl S. le

Évaluation :

They were very nice and helpful. I recommend using this place when you need to rent a u haul