Évaluations des clients Central Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Central Self Storage

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Mindy M. le

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The customer service was excellent

Denise W. le

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The experience with u-Haul was horrible to say the least. I reserved a 17 foot truck 19 days before my move and at a location in my town. The day before the move, I received a phone call from u-Haul stating that the only truck they had for me was a 10 foot truck and it had to be picked up in another city. The woman was very rude and basically saying take it or leave it. They wanted me to wait until 10 am to pick it up (who waits that late to start a move?). Only after I complained to the pick up time, she offered the 24/7 truck option. When I asked how to use it she replied, go to the website and watch the video. When I asked for her manager, she replied I am the manager and she was it. When I picked up the truck, the 24/7 app said it was due back at 1pm, which I was supposed to have until 4pm. Once again had to call and waste 30 minutes to speak to someone to get the drop off to 4pm. When I asked to drop it off in my own city, the reply was no, you have to take it back where you got it. When I opened the truck to start loading it, I found it to be loaded with ants. Had to spray it before the load which made the truck smell badly while loading. Being that I was supposed to have a 17 foot truck, having the 10 foot truck didn't fit all my furniture. When paying for the truck, I had to pay more mileage fee for the pick up and drop off than I did for the move itself, since the location was in a different city. In the future I will not be using u-Haul and I will warn others of my experience!

Jesus C. le

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I was never able to get the van. The location was closed. Never drove it!!! Now I’m being charged a cleaning fee gas and rental fees for a van I never used at all! Total fraud!

Daniel E. le

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Truck was dirty with mud, broken glass and other debris

Michael G. le

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Overcharged me. Only 1/2day use, drop off one way about $209.Outrageous Overcharge. I can't believe a company would rip me off this bad. Michael Garozzo

Andre M. le

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Le client n'a pas laissé de commentaire.

Frederick L. le

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Le client n'a pas laissé de commentaire.

Trevis G. le

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Every thing went well

Chastity S. le

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Le client n'a pas laissé de commentaire.

Chris K. le

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Le client n'a pas laissé de commentaire.

min S. le

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Le client n'a pas laissé de commentaire.

min S. le

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Le client n'a pas laissé de commentaire.

carlos C. le

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Called the so I could get info never answered left message as indicated and never called me back

Jesse R. le

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Le client n'a pas laissé de commentaire.

angelina A. le

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Le client n'a pas laissé de commentaire.

Edmond Carl G. le

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No comment.

ANNETTE K. le

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Le client n'a pas laissé de commentaire.

Irene M. le

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Le client n'a pas laissé de commentaire.