Customer Reviews for Central Station
(Concessionnaire U-Haul dans le voisinage)

292 évaluations

1418 Remount Rd   North Charleston, SC 29406

(843) 261-5344

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(843) 261-5344

1418 Remount Rd
North Charleston, SC 29406

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTOINETTE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ANGELA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandra L. 
Évaluation :
5

Guy running the place was super nice and helpful

WILLIAM B. 
Évaluation :
5

The staff were wonderful and very helpful

LYNN R. 
Évaluation :
5

Customer service was great!

SHALON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBY G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

SEAN O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EDWARD J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dagmar F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WARRENIA S. 
Évaluation :
5

Customer service was excellent. Will recommend to friends. Thank you very much.

keith G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel W. 
Évaluation :
1

I highly encourage all people to AVOID using the Remount Road location in N Charleston. Not only did they not answer the telephone anytime I called, they did not return my numerous voicemail messages. They were late to the office when I had an appointment to pick up the uhaul. They did not give me the blankets or dolly I ordered along with the truck. The truck was filthy in the cab and in the backend. STAY AWAY! Use the uhaul location on Rivers Avenue.

Tiffany P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUZANNE B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

joe M. 
Évaluation :
1

It was chaos and we had no idea at any time what was going on. Whether our truck was checked out how to contact the people with a problem whether our truck was returned…

Katherine W. 
Évaluation :
3

No issues with drop off. Customer service was fine.

John B. 
Évaluation :
4

The after hours mobile check out was less than adequate. We could not check out because the system could not locate us. There was no option on the call list to speak to someone. Yet it said if we did not check out remotely we would be charged 20 $.

Mark J. 
Évaluation :
5

Drop off was easy. They met me at the truck and took the keys. I just got in to my car and drove away.

stanley W. 
Évaluation :
5

The associate who conducted the check in and inspection was professional and courtesy. I have never received such fast service at Uhaul.

LATASHA E. 
Évaluation :
2

Facility opened nearly an hour late causing me to incur additional costs while my movers were waiting for me. This location does not have the 24 hour pickup-drop off despite what the website says, UHaul changed my pick-up location to this terminal despite ordering pickup from a location in Summerville

GREGORYALTON H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MATTHEW C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARIUS M. 
Évaluation :
5

I would recommend an overall mechanical maintenance on the trucks to ensure customers receive a truck that drives smoothly. The truck I rented drives rough and jerks as if the automatic transmission had a hars time to shift.

Eric B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JARED T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK H. 
Évaluation :
5

No issues whatsoever, U haul Rep was friendly and knowledgeable and my check in process was fast and smooth. Definitely will be a returning customer to his location.

ROBERT F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW THOMAS D. 
Évaluation :
5

Great team ! Awesome service, I'd recommend these folks to anyone needing a UHaul truck!!!

Dennis L. 
Évaluation :
5

We met the owner outdoors when we returned the truck. Very organized lot. Very friendly and efficient! Have this pinned for the next move! Will definitely support this business!

LENNI O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patricia B. 
Évaluation :
5

Todo está bien

WILLIAMS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EKTA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN G. 
Évaluation :
3

Great service just a little to expensive

TARA P. 
Évaluation :
2

I saw all the U-haul trucks, but I didn't know where the store was to drop off my truck. Luckily the employee came out to direct me.

Daniel B. 
Évaluation :
5

Just awesome!

ALISHIA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl M. 
Évaluation :
5

The guys there were so friendly and nice. Fast service and good customer service

DARLA G. 
Évaluation :
2

Waited about 15 minutes to be served. From there service was ok. Called the number indicated on the back of computer (843) 952-8450 to extend my rental. Got voicemail. I called number on website (843) 261-5344. No answer and recording for another number came on. Went to return the truck and waited 30 minutes. NO ONE was available to greet or accept rental. I called another U Haul facility while standing the the lobby for the return to see if there was another number for the location I was in to get assistance. After about 5 more minutes of waiting, 3 people came from the back. gentleman asked what I needed. Told him I needed to return my U haul rental. He said ok, I handed him the key and e said a copy of your receipt will be emailed to me. he asked where the truck was parked. I advised him , it was park on the side street where there rest of the U hauls were parked. Truck was inspected after I left. I was not asked if everything worked out. I was not asked if I was satisfied or anything in reference to the truck or my experience. Customer service really needs to be improved.

FELECIA E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas T. 
Évaluation :
1

There was no one at drop off location at 4:30 pm and no one answered the phone that day or the next day.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNM JR S. 
Évaluation :
1

During normal bus hrs no one ws there. Hard time finding desk (poor signage). No one answered call number. Another person came to rent and had to go to another location. I just left trailer per central uhaul instructions. Kind of a Mickey mouse operation

greg V. 
Évaluation :
5

All very good. Thank you.

John W. 
Évaluation :
1

He took 150 out of my account without me knowing I'm getting the police

Terrance P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josiah A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Randall C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ralph L. 
Évaluation :
5

Great staff!

Jeffrey N. 
Évaluation :
5

The owner/operator of the pick-up location was superb. His desire to meet or exceed the customer's needs was outstanding. Communication was excellent. Would highly recommend it to anyone

Victor Y. 
Évaluation :
4

It's difficult to park the bigger trucks since it's right off a very busy highway and not much space. The person just told us to leave the truck and drop the keys off. He was very nice.

Donna R. 
Évaluation :
5

Great place and people. Much better then most locations I go to in Charlotte NC

JOHN C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Chhiring S. 
Évaluation :
3

Average rate to hight

FELIX R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dana W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian H. 
Évaluation :
5

Thank Heavens that this place exsists; my interaction with the individuals running this location was the single greatest part of my trip to South Carolina, & made me glad to do businesses there, and proud to be an American. Professional, courteous, and close enough to a tow yard nearby, these guys had the equipment I needed after another uhaul nearby did not, and I really appreciated the promptness of services offered. I would seek out this business if ever in town again.

hannah B. 
Évaluation :
5

Amazing customer service. 10/10!

ANDREW Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matterson D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNDICKENS P. 
Évaluation :
1

Did not check in trailer and had to call many times. I called main uhaul rep and he called location for me. Then I get additional charge on credit card. Had to call to explain I turned in on time and had pic to prove. Am filing complaints against Quentin Harris. Rip-off rep and doesn't belong in the uhaul business. Fraudulent practices and he should be investigated. Am sure I'm not the first person to be scammed at this location.

Daniel B. 
Évaluation :
3

The physical facility isn't impressive but the staff are extremely helpful and friendly. The people make the difference. I'll use this location again while in North Charleston.

ARTHUR H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendell V. 
Évaluation :
1

Attitude

terri W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jameisha G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DORTHY W. 
Évaluation :
1

We were told that if we rented a 26ft truck then we would get a trailer free but when we arrived we were charged 79 $for it and told afterwards that the promotion was over

heather G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deshayla W. 
Évaluation :
5

Very professional, courteous, and timely. I would recommend this location to anyone.Thank you for the help!

JOHN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLEN S. 
Évaluation :
5

Tres was great. Thanks

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffrey N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina B. 
Évaluation :
5

Excellent location and service!

jeffrey N. 
Évaluation :
5

It was indeed a pleasure to meet Une! He is very professional and personable. He's a fantastic representative for Uhaul!

JOHNNY D. 
Évaluation :
5

the man at the uhaul location was fantastic. My complaint is with U-Haul itself, I had a very difficult time trying to reserve a trailer because the online information was incorrect. I received confirmation that a trailer was available at a location more convenient for me but the uhaul location was in fact permanently closed. So, I received confirmation for a trailer that did not exist at a location that was closed. terrible online service. I was finally able to speak to someone at U-Haul who moved my reservation to a location that did have the trailer I booked. I do not recommend U-Haul to anyone but if they are in need, I would recommend the Remount Rd, N Charleston location because the man running that location was very kind & helpful.

HAILEY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio G. 
Évaluation :
5

Uni which I assume is the owner was very nice and extremely knowledgeable. I've never had a better experience renting equipment or vehicles. This will be my go-to spot for all renting needs in the future.

Lee W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffrey N. 
Évaluation :
5

The owner was extremely nice. I called on short notice and he was very helpful. I had no issues, I definitely would use this location again for future moves.

trenton E. 
Évaluation :
5

It was obvious that this was a U-Haul dealer/vendor, even though the building itself didn't have much signage. The rep was super friendly and professional. He got us all set up and confident in the truck. Always have folks like this handling your vehicles - best experience I've had with y'all recently.

Jennifer V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles S. 
Évaluation :
5

Excellent customer service. 5 Stars

matthew R. 
Évaluation :
5

Great staff. I love the other stores in the building. It was like a mini mall!

patrice M. 
Évaluation :
4

More leg room

Richard V. 
Évaluation :
1

Wasn't open when supposed to. No Dropbox. Not a safe area. Had to call customer service to find a way to drop off truck (on hold for an hour) because there was no way to leave keys even with appointment.

Justin D. 
Évaluation :
5

The best U-Haul experience in all my years using U-Haul! The owner and his son (the boss) are the best!

Grant E. 
Non les évaluations ont été soumises pour cet établissement.

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