Customer Reviews for Central Station
(Concessionnaire U-Haul dans le voisinage)

253 évaluations

1418 Remount Rd   North Charleston, SC 29406

(843) 261-5344

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(843) 261-5344

1418 Remount Rd
North Charleston, SC 29406

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Todo está bien

WILLIAMS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EKTA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN G. 
Évaluation :
3

Great service just a little to expensive

TARA P. 
Évaluation :
2

I saw all the U-haul trucks, but I didn't know where the store was to drop off my truck. Luckily the employee came out to direct me.

Daniel B. 
Évaluation :
5

Just awesome!

ALISHIA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl M. 
Évaluation :
5

The guys there were so friendly and nice. Fast service and good customer service

DARLA G. 
Évaluation :
2

Waited about 15 minutes to be served. From there service was ok. Called the number indicated on the back of computer (843) 952-8450 to extend my rental. Got voicemail. I called number on website (843) 261-5344. No answer and recording for another number came on. Went to return the truck and waited 30 minutes. NO ONE was available to greet or accept rental. I called another U Haul facility while standing the the lobby for the return to see if there was another number for the location I was in to get assistance. After about 5 more minutes of waiting, 3 people came from the back. gentleman asked what I needed. Told him I needed to return my U haul rental. He said ok, I handed him the key and e said a copy of your receipt will be emailed to me. he asked where the truck was parked. I advised him , it was park on the side street where there rest of the U hauls were parked. Truck was inspected after I left. I was not asked if everything worked out. I was not asked if I was satisfied or anything in reference to the truck or my experience. Customer service really needs to be improved.

FELECIA E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas T. 
Évaluation :
1

There was no one at drop off location at 4:30 pm and no one answered the phone that day or the next day.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNM JR S. 
Évaluation :
1

During normal bus hrs no one ws there. Hard time finding desk (poor signage). No one answered call number. Another person came to rent and had to go to another location. I just left trailer per central uhaul instructions. Kind of a Mickey mouse operation

greg V. 
Évaluation :
5

All very good. Thank you.

John W. 
Évaluation :
1

He took 150 out of my account without me knowing I'm getting the police

Terrance P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josiah A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Randall C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ralph L. 
Évaluation :
5

Great staff!

Jeffrey N. 
Évaluation :
5

The owner/operator of the pick-up location was superb. His desire to meet or exceed the customer's needs was outstanding. Communication was excellent. Would highly recommend it to anyone

Victor Y. 
Évaluation :
4

It's difficult to park the bigger trucks since it's right off a very busy highway and not much space. The person just told us to leave the truck and drop the keys off. He was very nice.

Donna R. 
Évaluation :
5

Great place and people. Much better then most locations I go to in Charlotte NC

JOHN C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Chhiring S. 
Évaluation :
3

Average rate to hight

FELIX R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dana W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian H. 
Évaluation :
5

Thank Heavens that this place exsists; my interaction with the individuals running this location was the single greatest part of my trip to South Carolina, & made me glad to do businesses there, and proud to be an American. Professional, courteous, and close enough to a tow yard nearby, these guys had the equipment I needed after another uhaul nearby did not, and I really appreciated the promptness of services offered. I would seek out this business if ever in town again.

hannah B. 
Évaluation :
5

Amazing customer service. 10/10!

ANDREW Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matterson D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNDICKENS P. 
Évaluation :
1

Did not check in trailer and had to call many times. I called main uhaul rep and he called location for me. Then I get additional charge on credit card. Had to call to explain I turned in on time and had pic to prove. Am filing complaints against Quentin Harris. Rip-off rep and doesn't belong in the uhaul business. Fraudulent practices and he should be investigated. Am sure I'm not the first person to be scammed at this location.

Daniel B. 
Évaluation :
3

The physical facility isn't impressive but the staff are extremely helpful and friendly. The people make the difference. I'll use this location again while in North Charleston.

ARTHUR H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendell V. 
Évaluation :
1

Attitude

terri W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jameisha G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DORTHY W. 
Évaluation :
1

We were told that if we rented a 26ft truck then we would get a trailer free but when we arrived we were charged 79 $for it and told afterwards that the promotion was over

heather G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deshayla W. 
Évaluation :
5

Very professional, courteous, and timely. I would recommend this location to anyone.Thank you for the help!

JOHN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLEN S. 
Évaluation :
5

Tres was great. Thanks

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffrey N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina B. 
Évaluation :
5

Excellent location and service!

jeffrey N. 
Évaluation :
5

It was indeed a pleasure to meet Une! He is very professional and personable. He's a fantastic representative for Uhaul!

JOHNNY D. 
Évaluation :
5

the man at the uhaul location was fantastic. My complaint is with U-Haul itself, I had a very difficult time trying to reserve a trailer because the online information was incorrect. I received confirmation that a trailer was available at a location more convenient for me but the uhaul location was in fact permanently closed. So, I received confirmation for a trailer that did not exist at a location that was closed. terrible online service. I was finally able to speak to someone at U-Haul who moved my reservation to a location that did have the trailer I booked. I do not recommend U-Haul to anyone but if they are in need, I would recommend the Remount Rd, N Charleston location because the man running that location was very kind & helpful.

HAILEY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio G. 
Évaluation :
5

Uni which I assume is the owner was very nice and extremely knowledgeable. I've never had a better experience renting equipment or vehicles. This will be my go-to spot for all renting needs in the future.

Lee W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffrey N. 
Évaluation :
5

The owner was extremely nice. I called on short notice and he was very helpful. I had no issues, I definitely would use this location again for future moves.

trenton E. 
Évaluation :
5

It was obvious that this was a U-Haul dealer/vendor, even though the building itself didn't have much signage. The rep was super friendly and professional. He got us all set up and confident in the truck. Always have folks like this handling your vehicles - best experience I've had with y'all recently.

Jennifer V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles S. 
Évaluation :
5

Excellent customer service. 5 Stars

matthew R. 
Évaluation :
5

Great staff. I love the other stores in the building. It was like a mini mall!

patrice M. 
Évaluation :
4

More leg room

Richard V. 
Évaluation :
1

Wasn't open when supposed to. No Dropbox. Not a safe area. Had to call customer service to find a way to drop off truck (on hold for an hour) because there was no way to leave keys even with appointment.

Justin D. 
Évaluation :
5

The best U-Haul experience in all my years using U-Haul! The owner and his son (the boss) are the best!

Grant E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew K. 
Évaluation :
5

Amazing customer service, super friendly and helpful! My daughter and I enjoyed talking to the owner of this location and so appreciative of all of his help. I would recommend this location to anyone needing a rental.

Bobbie G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

steven C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
5

The young man that checked us out was friendly, super helpful and very competent in his job. Really enjoy renting from this location.

James H. 
Évaluation :
3

Pick-up location was changed from King St location which would have been closer and more convenient.

Maegan P. 
Évaluation :
5

Uni was awesome! So glad we got to meet him. Very professional and so fun to talk to!

Richard L. 
Évaluation :
5

Uni was Extremely Professional. He informed me of Everything i needed to know in a Thorough Fashion. I would Definitely recommend this Location to Family & Friends.

abraham M. 
Évaluation :
1

The location is in a pawn shop and the staff were not very helpful. A kid was trying to assist me instead of the person running the place. The location took from Saturday till Tuesday to check my vehicle in which was due on Monday. I called them multiple times to check it in and check the progress, but it still took way too long.

Ian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nikki A. 
Évaluation :
5

This was the best business experience I've had since moving to Charleston. The man who helped me out was super friendly and helpful! Je les recommande tout à fait!

Thomas B. 
Évaluation :
4

The customer service was above and beyond great, everyone was friendly , very nice and I will only use this location from now on.

Tyrone J. 
Évaluation :
5

Best experience with U Haul. Would definitely recommend this location

Chri M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katrina W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey N. 
Évaluation :
5

Great environment

george G. 
Évaluation :
5

The young man I rented from was very friendly and courteous. He answered ALL my questions. Will definitely rent from there again!!!!

Melissa B. 
Évaluation :
5

Customer service was impeccable. Very friendly and courteous. Although this location was the third location I was sent to within an hour timeframe this being the last stop made up for the previous Uhaul locations lack of service. Merci

Jesselee J. 
Évaluation :
1

I'm still waiting on my refund of 49,87 $; used my debit card. Return vehicle @ 3:30 p.m. owner never came to check vehicle in although he was onsite. Told to drop keys in drop box outside, he would check-in and send receipt. Called Wednesday at 5:00 p.m. because I didn't receive receipt or refund. Finally received receipt with overcharge on mileage, took picture of mileage after he said drop key in night box; tried calling back never received an answer. Still waiting on my refund.....and overcharge on mileage.

Emily P. 
Évaluation :
2

No one was there .tho we atived at the posted..parking was across street .was not sure where office was..left key in box inside of building .plastic box.high crime area .was very concerned of possible thefy..

elizabeth D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

johnathan H. 
Évaluation :
5

We were sent to three different locations and could not get the truck we needed. Jeffrey went above and beyond to get us what we needed. He was professional and brought laughter into a tense situation. Without him I don't know if we would have been able to complete the move in the time frame that we were working in. Thank you so much!

Temple M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel L. 
Évaluation :
5

Very helpful and friendly staff, pick-up of 15' truck and auto transport was fast and easy.

Matthew F. 
Évaluation :
5

Great service, very helpful.

Jonathan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberto P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chilenia J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey N. 
Évaluation :
5

This location was convenient to get to. We dropped our truck off after hours and used the drop box. We spoke to them during the day and they were very helpful

Gary B. 
Évaluation :
5

Very friendly staff. I enjoyed chatting with them.

Henry Y. 
Évaluation :
2

Returned rental trailer to this location. Was told the contract would be closed and I would receive a receipt via email. Called back twice that day to again request the contract be completed and a receipt be sent. Was told twice that it would be sent. Contacted Uhaul by phone and was told the rental was still 'open' and no return had been made. I finally had to drive back over to this location to close out the rental contract and officially return the rental equipment as an 'after hours return' via the Uhaul app.

Chris S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheena M. 
Évaluation :
5

Great sales representative

ANTHONY WAYNE M. 
Évaluation :
3

I did everything online for “contactless” rental and it still took 45 minutes to get the truck and was not contactless. My pick up location was changed the day before to a location 10 miles further away from my Apartment. I reserved a dolly and wasn't there at pick up. The gentleman that helped us was nice but my over Uhaul experience was below average.

Todd S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn T. 
Évaluation :
4

The only problem I had was this location didn't have a furniture dolly but the manager was very nice and gave me an address and location of another facility where I could rent a dolly.

Thomas H. 
Évaluation :
2

No one was at front area, had to call, person came through a door and told me just to dropp the trailer off anyplace, they did not want to see or sign any paperwork form me, I was hoping I did not get charged for more days than the contracted, would not use this place again

Greg B. 
Non reviews have been submitted for this location.

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