Customer Reviews for Central Wisconsin Satellite
(Concessionnaire U-Haul dans le voisinage)

200 évaluations

2730 8th St S   Wisconsin Rapids, WI 54494

(715) 421-5845

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : fermé
  • Dim : 10h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(715) 421-5845

2730 8th St S
Wisconsin Rapids, WI 54494

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : fermé
  • Dim : 10h am à 2h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

TIMOTHY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ERIC M. 
Évaluation :
5

Rented a 4 x 8 enclosed trailer. There is hardly any tongue weight empty which makes a lot of noise in vehicle from tongue bouncing up and down when empty. Put 200 pounds in front of trailer to prevent it from bouncing. Also had a small water leak in right front corner of trailer.

DAN D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MELISSA Y. 
Évaluation :
2

They werent even there! I am an older man and was going to have to try and lift the trailer off the hitch myself. Two local fellows drove by and helped do that for me, thank God. UHaul made me go to this place It was NOT the place I originally selected just for these reasons. On top of it all, I was charged an extra 42 $when I dropped it. Very poor service!

Stephen B. 
Évaluation :
2

Trailer door would not close after opening. I have damaged furniture from storm. Very stressful trip since I was worried of losing load or getting load stolen on the trip. Called Uhaul for a refund or credit and costumer service was very rude and would not help me . Never again would I rent from uhaul.

Andres L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELLE A. 
Évaluation :
3

I would make things a lot easier if the location was manned at all times with a person.

David H. 
Évaluation :
5

The only thing that wasn't clean was the outside of the truck. It was filthy. It didn't bother us, but just something to note. But it is winter in Wisconsin, so vehicles get dirty quickly & easily. The service was exceptional tho!

Darren B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAWN S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew R. 
Évaluation :
5

very good service

Murray G. 
Évaluation :
1

I was there at 11am and there was nobody there despite it being the open hours. I called the number on the door and no one answered it returned my call. I had a neighbor waiting to drive me home. that location should NEVER be a authorized uhaul. Owner not there ever and don't care.

Dominick G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Peter L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy P. 
Évaluation :
3

No personnel there when dropped off.

roxanne P. 
Évaluation :
2

On arriving for drop off there was no one available before the closing time the place was already closed I dropped the truck off and put keys in the overnight drop box the next day I get a call from Uhaul asking where their truck is, apparently it was not in the system as to who has it or where it was going, very unprofessional. Then to find out we were charged almost 2 000 $more than originally quoted.

Joshua D. 
Évaluation :
5

Service was great. Will use again.

Brad L P. 
Évaluation :
4

na

JERRY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Todd O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASMINE L. 
Évaluation :
3

Inside of the truck was dirty and smelled like cigarettes. Pepper packets and food crumbs in the cup holders, what looked like spilt soda on the dash. Back of the truck had grass clippings and small pieces of dirt

Clayton A. 
Évaluation :
5

I was very satisfied with my truck. It was clean in front as well as in back. Merci

Terilyn E. 
Évaluation :
5

Nothing. Frank was on time and the truck was very clean. I would use this location again or recommend it to anyone. Merci

JANET H. 
Évaluation :
5

As always best service. They're are multiple dealers in town. I always choose this place. Best customer service hands down anywhere. Thank you again!

william H. 
Évaluation :
4

Agent was very helpful and considerate. I appreciated his willingness to work around my schedule.

Merle C. 
Évaluation :
3

It was not the pick up location I wanted. It all came together with considerable extra work in my end.

Paul C. 
Évaluation :
1

Hello, the U-Haul was very clean and it was very easy drive only problem was that every pump we had it made thunder noises and it scared all the passengers but besides that it was a good ride and it was a good price. Thank you for your service.

Jameson L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce H. 
Évaluation :
1

I returned UHaul Truck with EXACT Level of Gasit had when I picked up . I was charged 6,80 $. I sent the drop off Location a picture of Gas Level when I picked up the Truck. I am awaiting and credit back on my Credit Card. Lets see what happens now. Not Cool This is the Second time I dropped off at this location both times Nobody around- Almost like it's a part time Job- You have to call and sometimes nobody answers.

William O. 
Évaluation :
1

When making reservation, reserved pickup in Marshfield- rec'd call the day before saying had to go over to Wisconsin Rapids to pick up. Was provided wrong address. Upon obtaining correct address clerk wasn't even at the site- was out getting food. All this running around delayed our move by 4 hours. And we were charged the extra mileage over the 131 miles to go from Wisconsin Rapids- Marshfield- Woodruff. We would have been under the 131 miles if we could have picked up in Marshfield. We were also told at pickup we wouldn't be charged for the miles to get from Wisconsin Rapids to Marshfield- but in the end we were charged

Garner R. 
Évaluation :
3

Let your customers know exactly where they need to pick up their vehicle. We had two hours wasted of our time because our reservation said one place but instead the truck was in another town.

Sarah D. 
Évaluation :
5

Truck was clean pick up and delivery was easy and the customer service was great!!

Manuela H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian L. 
Évaluation :
1

Horriable expierence did not get the rught size truck on either order which coasted us more money and huge hastle etc

Kay M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mai Yang X. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dan C. 
Évaluation :
5

Went over and beyond to make sure I was able to have flexible to pickup even though they are closed on Saturday.

Ben S. 
Évaluation :
1

It's not the location that was the issue it was uhaul overall. We used there remote feature for picking up the truck and it was nothing but a nightmare. We ended up having to call and and we waited a total of 30 minutes just to be helped. The truck was an extremely rough ride constantly bouncing off the seat even when the road was in fine condition.

Tabitha E. 
Évaluation :
3

I was told when I paid in cash that I would get the 60,00 $ deposit back when I dropped off the trailer. This location said I had to wait for a check from Milwaukee. Mailed to my Massachusetts address. I'm not happy

Laura H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leanne T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine S. 
Évaluation :
1

We ordered a 15 ft truck for moving a week and a half before the move date, we get there and they don't have any truck for us and all they said " oh there was a mistake" we had to go to another location and settle for a smaller truck and make more trips,doubling our mileage charges or travel 20 miles to get a larger truck. I feel there should be compensation for the inconvenience your mistake caused.

sue K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina G. 
Évaluation :
5

Frank did an excellent job, got us hooked up and on the road. Thanks Frank G. Richard Matzke

Richard M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kirk R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynnette W. 
Évaluation :
5

Everyone I dealt with was fantastic! It was a great experience!

Shela H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tanya S. 
Évaluation :
1

We were not notified that our pickup location changed and it was a 40 mile round-trip to the new location. We could have been more prepared if we would have been notified. We only found out when we reached the location we were told to pick up. When we reached this new location the door was locked and we had to wait for employees to arrive.

Patrick H. 
Évaluation :
5

Very friendly and extremely helpful with answering my questions and helping to hook up when I picked up my trailer and also unhooking when I returned it.

lisa S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jason V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry F. 
Évaluation :
1

The reps needs to be more specific on the drop off location.

Jameson L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Craig S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anna H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Larron R. 
Évaluation :
4

Unsure.

Kyle E. 
Évaluation :
2

I had a pickup for 3:00 PM. Got to the building sign said "Open", door was locked and no one there. Had to call on phone and the person said he would be there shortly. Hooked up trailer no tail or side marker lights. Found a damaged pig tail connector.I am a retired Auto mechanic of said I would fix. New pig tail didn't fix. Trailer had a short.

Jim H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

edward S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK G. 
Évaluation :
5

Overall I was happy to finally get a U-haul. I did not like the fact that I recieved 2 different confirmations on 2 different days. I reserved a U-haul a week in advanced and then recieved an email confirming a certain time and location. Great! What a relief, right? Wrong! I received another email confirming a different location which was a half hour away. Now I had no idea which location to go to since I never received an email stating the 1st one was cancelled. Mind you, this all happened the night before I'm supposed to move. Having to drive a half hour to pick up and drop off and then pay for that mileage is not right. I wouldn't been satisfied if I was offered a smaller truck closer than having to pay extra mileage which was out of my control. I dont think I'll ever use the online system again. I've always used U-haul and have never experienced such disappointment. The gentleman I dealt with at the location was very kind tho, so that was a plus.

LULIETA A. 
Évaluation :
5

Everything was great and ready when I arrived. Highly recommend and will use them again!

KEVIN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
1

Paid for 100 miles , only put on 26 miles , u haul won't reimburse unused miles .... won't use u haul again and won't recommend them either

connie N. 
Évaluation :
2

They had no boxes or pads

Jane S. 
Évaluation :
3

This was not the location I reserved. It was open 1 hour after I reserved it, and it was a 50 mile round trip from my home. This cost me extra fuel AND extra time. I find it insulting that you didn't grant any additional cost reduction.

Lisa T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheri F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA B. 
Évaluation :
5

Very friendly and personable. Thank you for making my moving day a pleasant and seamless experience!

ALLISON H. 
Évaluation :
4

The local place was great. I'm very disappointed in U-Haul Corporate! I ordered a 10' truck online. Checking the day of move, it was changed to 17' and increased rate. I called in to customer service and someone named Phillip was to call me back. I have not heard from him. I had to pay the higher rate. I expect a refund.

David D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
4

The UHAUL did not include blankets to wrap things in.

Myron M. 
Évaluation :
3

The truck was dirty, smelly and the windshield was cracked. It was was supposed to gentle ride but was the opposite.

TIMM C. 
Évaluation :
5

Very friendly, courteous, and professional people.

Joanne M. 
Évaluation :
3

The issue: I ordered a trailer from Stevens Point. The order acknowledgement showed Stevens Point as the pick up location and when I arrived to pick it up, I was told I had to pick up in Wisconsin Rapids- 40 minutes away- COMPLETELY UNACCEPTABLE!

Doug H. 
Évaluation :
3

I requested a 10ft truck, which the website made it seem like it would be available, but instead I got an email the night before saying I would have a 26ft truck. Loading up the truck and driving it around with furniture for a one bedroom apartment was a nightmare. I have never driven anything larger than a mini van and was genuinely surprised that I was allowed to operate the vehicle without a special license.

Bailey K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
4

Personnel helpful in explaining mix-up with rental blankets and how to file claim for damaged property

sheri S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wyatt F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DENNIS B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENNIS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tess S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Gino P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

boston T. 
Non reviews have been submitted for this location.

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