Good experience and the gentleman at the pick-up location was very helpful. Helped with mirror adjustment, and moving the truck out to depart. Only surprise was the requirement to fill the tank of gas immediately. I over-filled it, not know what was required and dropped it off with more than half a tank. A win for UHaul, annoying for me, as it turned out to be an expensive move.denise B.
Customer Reviews for Centre Auto Carland
(U-Haul Neighborhood Dealer)
Pour nous contacter
Montreal, QC H4P2S3
Services dans cet établissement :
- Mon–FriDe 9 h 30 am à 4 h 30 pm
Heures d'ouverture spéciales
- 12/25/2023: Fermé
- 12/26/2023: Fermé
- 1/1/2024: Fermé
- 1/2/2024: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This location is a real mess. I had to wait 30 minutes when I returned the truck . I could not find anyone. What is this??? Terrible service. Shady place.. Very unprofessional. GET RID OF THIS PLACE......it makes U-Haul look like a dump? Never again this location. What is this place... ?? I cannot believe U-Haul would allow this location to operate. VERY VERY unprofessional The truck felt like it was going to explode???? Dirty inside Engine felt like it was going to fall off. What the hec??? Montrealjoseph C.
Le client n'a pas laissé de commentaire.Dan W.
Le client n'a pas laissé de commentaire.Patrick M.
Le client n'a pas laissé de commentaire.Steve S.
Le client n'a pas laissé de commentaire.Dylane Sanderson D.
Le client n'a pas laissé de commentaire.antoine F.
Le client n'a pas laissé de commentaire.Avi S.
We were told to call a number when we got into Montreal but the number went to a voice mailbox that was full, and the message was all in French which we did not understand. We subsequently tried to call over the next 2-3hrs as we unloaded the truck and no answer. Also, no one answered the number at the the location number on Google so we had no one to contact when the battery to the truck died. It made for a very stressful end to our long trip. The one bonus was the person who took the truck from us was VERY helpful and understanding. His kindness was very much appreciated.Rithy-Raymond B.
Open more hoursjoseph G.
Lots of hidden costs that were mentioned but they are written in the long contract 25$ charge for not folding the blanlets???Bolivar G.
Easy process. Thank you for making it this easy.Vinojan K.
I only did key drop off, no personal around.Tim Q.
We were able to make the return pretty easily by dropping the keys off. However there was no one there to actually help us or answer any questions. Was pretty strange for a auto dealership. We ended up getting instructions via a ring doorbell to drop our keys off in the box and that they would be back in a few hours to verify.Zarif S.
I wasted a lot of time when I came to pickup the truck because I had to upload my driving license with my phone. I think that this could have been done before from my computer or my phone so everything would have been ready.Alain B.
Le client n'a pas laissé de commentaire.Kian G.
U-haul's location is convenient and time-saving.Yongjiu Y.
Le client n'a pas laissé de commentaire.Alireza N.
Overall excellent service. Improve your pick up experience by doing the ID process in the days before.Barbara M.
Le client n'a pas laissé de commentaire.Francis xavier T.
At first, I did a garanted reservation at auto Bernier who advised me at 8pm by text message that my reservation was on repair and I wouldn,t have my truck at 8 am as promised. No call. I had to call myself to have update and provide help to find another truck. When we arrived at the truck (12h30), the guy at the facility told me that I was lucky because he wasn't supposed to be there and I wouldn,t be able to get the truck otherwise. I asked for the 50$ garanty reimbushment and he couldn't tell me how to get it. I'm really desapointed by this rent. Also, I asked for 6 blanket and there were only 5 in the sealed carriage...Patricia T.
Le client n'a pas laissé de commentaire.Ivan M.
Le client n'a pas laissé de commentaire.Albani R.
Le client n'a pas laissé de commentaire.Mathieu L.
J ai pu avoir mon camion Ã 10h00 alors que j avais rÃ©servÃ© Ã 7h00 je ne vous recommanderai jamaisNicolas S.
Le client n'a pas laissé de commentaire.Mariano Roman S.
Le client n'a pas laissé de commentaire.Marc D.
Le client n'a pas laissé de commentaire.MICHEL A.
J'ai eu de la difficultÃ© Ã avoir mes clÃ©s dans la petite boÃ®te (stress supplÃ©mentaire) je n'avais pas l'Ã©quipement demandÃ© Ã l'intÃ©rieur du camions... frustration supplÃ©mentaire, plus de temps pour mon dÃ©mÃ©nagement Inacceptable Il ne restais plus d'essence dans le camion (vais-je manquÃ© d'essence) stress supplÃ©mentaire. Pas trÃ¨s bonne expÃ©rience.Brigitte L.
No one was there when I went to drop off the truck at 2pm even though they closed at 4:30, and there was no instructions as what to do. Perhaps a little note on the door?donald Y.
Le client n'a pas laissé de commentaire.alain C.
Le client n'a pas laissé de commentaire.Aziz T.
Le client n'a pas laissé de commentaire.ernesto N.
Le client n'a pas laissé de commentaire.Susan G.
I can say nothing to improve the service. I had an impeccable experience.FrÃ©dÃ©ric J.
During business hours, there was no one there to receive vehicle or direct to correct parking location for the return.Paul F.
The real answer is yes and no....the 24/7 program is a bit of a pain, however the individual at this location was awesome over "Ring"cos D.
Le client n'a pas laissé de commentaire.Tahar A.
I was charged for utility dolly I haven't request or use. After driving less than 700 meters from the pick up location the gas indicator showed up that the level of fuel is low.Jimuel C.
Le client n'a pas laissé de commentaire.Sonny L.
Le client n'a pas laissé de commentaire.Joey C.
Le client n'a pas laissé de commentaire.Daniel S.
Le client n'a pas laissé de commentaire.Ryan B.
Le client n'a pas laissé de commentaire.Karine D.
Le client n'a pas laissé de commentaire.Jedidia M.
Le client n'a pas laissé de commentaire.ANKIT R.
Je pense que le systÃ¨me de carburant doit Ãªtre changÃ© pour adopter le systÃ¨me du plein. J'ai par exemple mis plus d'essence qu'il n'en fallTimothe T.
Je trouve que Le diable pÃ¨se beaucoup. Il ne m'a pas servi. Mais plutÃ´t il occupait inutilement l'espace.TimothÃ©e T.
Very friendlychristina V.
My comments aren't for the locations themselves, but with UHaul overall. Both the pick up and the drop off locations that I had selected online were changed on me last minute. I would have thought that a company like UHaul would have better track of what equipment would be available at which location.Mitchell F.
Le client n'a pas laissé de commentaire.sabrina W.
merci uhallabdelhakim G.
Thank you for the quick drop off experience and thank you for your advice for a new Montrealer.Anthony B.
Le client n'a pas laissé de commentaire.Michel P.
Le client n'a pas laissé de commentaire.Jacques A.
the automated system for unlocking the vehicle is not user friendly. I did not receive a proper explanation regarding setting up an online account. Luckily the agent at Centre Auto Carland came to help me before his opening hours.Mounir S.
We drove from BC to Quebec in a 15 foot truck. Truck was clean and reliable and had no problems.Dave M.
Le client n'a pas laissé de commentaire.Hoppenheim L.
Excellent, gorgeous customer service.Abdellah E.
Le client n'a pas laissé de commentaire.Craig L.
Le client n'a pas laissé de commentaire.KENNETHA A.
Le client n'a pas laissé de commentaire.Aistis C.
Le client n'a pas laissé de commentaire.Alexander H.
Everything was great!! All online no waitingKen F.