Le client n'a pas laissé de commentaire.Luciano T.
Centre de Service EAK
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Christopher F.
Le client n'a pas laissé de commentaire.Thaier A.
The staff was very nice and helpful, just that the truck had some soft drinks in it, and some snacks. definitely wasnt clean. I'd go back though.Sara C.
I was not called to notify me that the pickup location has changed. I moved to the location set in the confirmation I received by email and was surprised that the office did not have my reservation. I had to move from Montreal to Laval. the vehicle was not clean. lack of seriousness.MOHAMED EL HADI H.
Everything was great! I have no complaints!Sandra M.
Le client n'a pas laissé de commentaire.patrick J.
DÃ©Ã§u au niveau aprÃ¨s-vente, j'ai reÃ§u une facture et un courriel uniquement en anglais... Dommage. Le lien pour accÃ©der au sondage de satisfaction de la clientÃ¨le se trouve dans un courriel rÃ©digÃ© en franÃ§ais mais ceci nous mÃ¨ne Ã un sondage rÃ©digÃ© en anglais. TrÃ¨s ordinaire.Louis-David B.
Le client n'a pas laissé de commentaire.Polizois K.
Le client n'a pas laissé de commentaire.Raffi S.
I had ordered 24 blankets and a dolly, when I got there, was told they don't carry any kind of supplies (even though your web site and your customer service said different). I had to go several kilometers to another UHaul store. It was inconvenient as when I was returning, I, first return the supplies to one UHAUL, then drive to leave the truck in another. As to the processing of fuel and mileage, the person who knew what to do was not there, the man they said they didn't know when he would be back, but would completed billing process when he came and would send me an email to me. Which I received today, two days later. Every on the billing looks ok. But the extra mileage to get the blankets and dolly, I don't feel I shud be charged for. Respectfully Stratos Mahmourides (Reservation 86945109)Stratus M.
Le client n'a pas laissé de commentaire.Mathieu L.
The owner should tel tne costumer he has to retern at the same place. Because we were sure we could return the van anywhere . WE , my son and I were very angry about that, we phone the central and they could not do nothing about that.No more U-Haul for US.Denis C.
Le client n'a pas laissé de commentaire.Michael N.
En rÃ©servant, quelques jours avant, j'avais demandÃ© un charriot pour meuble. Au site de location, ils n'avaient pas de charriot. Il me semble que le site de rÃ©servation aurait pu vÃ©rifier si tout l'Ã©quipement commandÃ© et rÃ©servÃ© Ã©tait disponnible au site de location. Merci de me lire SergeSerge D.
Le client n'a pas laissé de commentaire.Victor M.
Le client n'a pas laissé de commentaire.Simon P.
Le client n'a pas laissé de commentaire.Christoph D.
Le client n'a pas laissé de commentaire.aitout L.
Le client n'a pas laissé de commentaire.michelle P.
Staff not there on time (almost two hours late), truck damage not properly marked, and equipment ordered appears on bill but not in the truck.Burnett J.
Le client n'a pas laissé de commentaire.Eric S.
Great serviceMohamed R.
This provider was extremely flexible and accommodating. A great rental experience.Charles J.
Le client n'a pas laissé de commentaire.Igor B.
The uhaul app was HORRIBLE and added to stress. App doesn't work when uploading pictures for self verification - lots of bugs. When I called customer service because the app didn't work during the pickup time, I got transferred when the agent multiple times and nobody resolved my issue.Mohammed Awal M.
Le client n'a pas laissé de commentaire.Claude G.
Le client n'a pas laissé de commentaire.Benoit C.
Le client n'a pas laissé de commentaire.Frederik B.
A bit cleaner please... I had to pick up papers and the supplied blankets were just thrown around the van. Great service apart from that.Eric S.
They changed the pick-up location the day before, without a call or anything. Insted of 3km away, the location was 20km far. Wont rent again with you, always something like this happensMaxime C.