Évaluations des clients CES Towing & Recovery

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de CES Towing & Recovery

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Jenna R.
Évaluation :

Excellent service at 340 Cox St uhaul rental in Roselle. I never take the time to give reviews but wanted to because of the excellent customer service at this office. First time renting a uhaul, Gary and Bob explained everything from picking up to dropping off and anything in between. Their office is very clean as well as their uhaul trucks, friendly staff, you can tell they take pride in their work. They are available after hours when I had a question, answering on one ring. I sincerely appreciate their customer service. I highly recommend them to anyone looking for a uhaul rental - for sure recommend them to my family and friends. Will use them again next move - thank you Gary, Bob and staff.

Victoria L.
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Le client n'a pas laissé de commentaire.

Marie B.
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Improve your website, reservations process. The website kept allowing me to reserve one way equipment that was not, and never would be, available, and then would be cancelled a day or two before my move. Finally I had to do a round trip move and just drive the equipment both ways.

Jennifer C.
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Customer service was great, only issue was the van smelled bad and I found the reason, a stink bug. When I was loading the van I found a stink bug in the rails on the inner roof section. I highly doubt the guys were aware of this issue.

kelvin H.
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Le client n'a pas laissé de commentaire.

Aaron H.
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Gary at CES towing provided me with exceptional service

Michael F.
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Le client n'a pas laissé de commentaire.

Kathryn K.
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This is not the location I had reserved. I found it very frustrating that even though I paid in full in advance, I was told after 5:00 PM on the day before my scheduled pick-up and move that the vehicle and equipment that I had reserved was no longer available at my selected location. After some going back and forth, I was finally directed to this location, which was approx. 1 hour out of my way (round trip). In addition, they did not have all of the equipment that I had reserved available (furniture blankets). I feel that if you book in advance and pay ahead of time, your reservation should be honored. This was an inconvenience on what was already a busy and exhausting day of moving out-of-state.

Fidel H.
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The guys at CES are the greatest, thank you for your help

Jesenia J.
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Le client n'a pas laissé de commentaire.

KEVIN A.
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This is the second time I have used this location for the auto transport trailer and they are so helpful. They load up the trailer and unload it. If I needed help parking they did not hesitate to help. Super super helpful. This location is a bit further than some other ones near me but I will only go to this location from now on. I was running a little late because of the bad weather and I called to explain. They understood and advised to take my time. That's what I call A1 service.

Francisco S.
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The workers very nice!!

Fidel H.
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Le client n'a pas laissé de commentaire.

Sheauhwey C.
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Le client n'a pas laissé de commentaire.

Victoria S.
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When they noticed the discrepancy in the number of blankets (they were expecting 24 and I only had 12), I explained what happened at the point of origin. The manager believed my explanation and did not charge me for the "missing" blankets. I appreciated not having to argue my case.

Giancarlo M.
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Service Excellent!

Belony S.
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Le client n'a pas laissé de commentaire.

Kendria J.
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Keep up the good work

Bartosz D.
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The truck I was driving had a check engine light and pulled to the left very hard during braking.

Carline D.
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Le client n'a pas laissé de commentaire.

Jonathan H.
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Great place, very friendly and knowledgable about the trucks . Will use them again.

Kevin S.
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Fast service and easy transaction

Kenneth G.
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Le client n'a pas laissé de commentaire.

STEVEN H.
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Le client n'a pas laissé de commentaire.

Elizabeth D.
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Very personable owner. Explained everything

Lissett O.
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Le client n'a pas laissé de commentaire.

David G.
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Le client n'a pas laissé de commentaire.

Mathew R.
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Le client n'a pas laissé de commentaire.

David B.
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One of the car transporter tie downs was damaged so the owner replaced it quickly with a new one, very fast and efficient.

Dottye M.
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Le client n'a pas laissé de commentaire.

Angela V.
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Our experience was great at this location, friendly and competent staff, everything went smoothly. The van was clean and in good condition, we will definitely recommend it to our friends.

Joseph O.
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Very professional and great service. I would be glad to recommend this facility to family & friends

Francisco C.
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From the time I called to confirm equipment, until returning it, service was excellent, great down to earth people's skills.

papa S.
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Le client n'a pas laissé de commentaire.

Jair R.
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Le client n'a pas laissé de commentaire.

Rachel G.
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The person who helped us was very efficient and friendly. However, it took almost half an hour longer than expected to pick up the truck from the time we originally scheduled.

William R.
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Le client n'a pas laissé de commentaire.

philip P.
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Le client n'a pas laissé de commentaire.

Arun S.
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Great service, keep up the good work

Jason L.
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Great pickup and drop off

William D.
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Le client n'a pas laissé de commentaire.

KEVIN M.
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The place, and equipment, was clean and orderly. The person we dealt with was also very helpful and knowledgeable. The online experience was quick and easy, but the 800# was IMPOSSIBLE to deal if you had issues because you could not talk to a live person. All in all it was a good rental.

Timothy D.
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Wonderful experience and great collaboration by your team. I originally reserved a truck at another location however it was not returned timely. Your team seamlessly switched my reservation to another location. I was notified and it all went smooth. I'd really like to buy myself a pick up one day but just can't justify it based on how easy and cost effective uHaul continues to be. Thanks!

LARRY R.
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The start to stop was very professional

Emily D.
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Brian was absolutely amazing

Randy E.
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very helpful. very satisfied

Hamza A.
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None

Huberto B.
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Lower the rate on mileage

Jeffrey D.
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Le client n'a pas laissé de commentaire.

Affia J.
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One thing I will say is Bobby knows his cars. He will always find the cheapest way for me to tow a car with the trailers, knowing im on a budget. Honest people and very helpful. Even after hours. Number one spot to go to.

Alex B.
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Great place, very easy, They help me all the time with trailer, any hour of the day. Great Uhaul place!!! Staff knows me already when I call.

REGINALD A.
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I love the 24 hour service they provide. I rent about 5 times a month from them, Excellent place and customer service!

MICHAEL R.
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I have used them several times in the past, and they will be the ONLY Uhaul place I use.

Lisette G.
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Very clean truck, willing to accomodate. Will use them again.

Robert R.
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Le client n'a pas laissé de commentaire.

Raymond G.
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Le client n'a pas laissé de commentaire.

Geraldo R.
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Good customer service did not like the extra charge for gas.

Jose C.
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The service was great!!!!!

Rahiim C.
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Le client n'a pas laissé de commentaire.

Timothy D.
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Le client n'a pas laissé de commentaire.

bruno G.
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Very good

Karen B.
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Clean vehicle

Daniel R.
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Le client n'a pas laissé de commentaire.

LUIS C.
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Great customer service!!

Steven H.
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Angel was very nice and helpful

Kaitlyn W.
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Absolutely the best service I have ever received. Bobby and all of the workers there are fantastic! I will 100% return to that site specifically whenever I need to move things again.

Andrew S.
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Le client n'a pas laissé de commentaire.

Robin R.
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Nothing Everything was great

Lee Jasper S.
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more trucks

Cristhian E.
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Le client n'a pas laissé de commentaire.

Tina L.
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Easy and straightforward

EDWARD O.
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Le client n'a pas laissé de commentaire.

Job V.
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Great stuff team. Keep it up

JOAO F.
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Best service I've had as a uhaul customer!! Friendly patient and understanding workers . Look forward to using them again!!!

Rachel L.
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After a mix-up at another location, Bobby and Gary got me all set up with ease and "humor." I've already recommended them to my neighbors and family. It was super quick and we will definitely be using them again. ??

Timothy F.
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Le client n'a pas laissé de commentaire.

Victor S.
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Very friendly and professional staff. Excellent service and experience

James M.
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Le client n'a pas laissé de commentaire.

William B.
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I cannot think of anything that this place can do better. Nothing but respectful, funny, and great customer service. Willing to accomidate as much as they can for the situation we are all in.

Mauricio S.
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Great customer service. I called them to rent a van and I told them to please stay a little later because I will be there in about an hour, I tried to rent from Garwood Home Depot and was denied a van due to Covid. I explained to Gary that I had to walk and Gary said he will pick me up! These guys are great and go out of the way for the customers

Marsha M.
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They was very friendly and helpful and help me save on money.

Permela T.
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I can't think of a thing. Service was excellent. ((*_*)

Carlos H.
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Staff was great. Was treated with friendliness and quick service

Robert F.
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Very helpful. Bobby and Angel were excellent. We will continue to use UHaul and specifically the Cox Road location in Roselle Park for all of our transportation/shipping needs. Thanks

Robert C.
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Le client n'a pas laissé de commentaire.

ANTONIO C.
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Le client n'a pas laissé de commentaire.

Thomas H.
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Nothing great customer service

Farhan J.
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When renting out a cargo van, I was given an option to get 6 furniture pads for $5. I thought that was a good deal not realizing that it was for rent and not purchase. It ended up costing me 50 bucks since I didn't return them assuming I had paid for them already. I think that the purchase process is a bit misleading on the website that didn't tell me that I was renting furniture pads and not buying them.

Jessica W.
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They were very professional and did not keep you waiting and even assisted in checking for other locations that had bigger cars. Great experience!

Andres S.
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I have to say one thing, Great customer service skills. A customer was flipping out at the U haul rep about how she was beeing jerked around and she went on a rant and rave. The eep never cut her off once. Once she was done he smiled at her and asked her to have a seat and said to her, "lets see how I can help you". Another man took me into his office apologized for the wait and got me in and out ASAP. These guys are real professionals!

Affia J.
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Bobby and Angel were great, I was running late and they closed at 5 They told me that someone will be here and not to rush. It was a smooth easy transaction, Bobby even helped me get the right trailer to move my car and saved me 10.00. These guys are honest to their customers!

Mario P.
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The trailer had a tire that was balding, the guys had it swapped out and attached to my vehicle before I can finish the paperwork upstairs. Thanks for the help U Haul!!

Bettina D.
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Excellent group of guys, Very helpful and willing to take the time to answer my questions and explain everything to me. Thank you!!

Roy A.
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Employees did not wear face coverings. Not pleased with that.

Fiorella L.
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The staff was very helpful.

Michael M.
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Le client n'a pas laissé de commentaire.

Alex D.
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Perfect service

Claudio C.
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Absolutely nothing! The guys at this location were very professional and kind. Will definitely be doing business again in the future.

Joseph T.
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Le client n'a pas laissé de commentaire.

Neil W.
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My customer service personnel was very detailed with regards to the procedure of connecting and disconnecting the trailer. On the road I ran into a snag and he walked me through it again he was a true professional thank you

Non reviews have been submitted for this location.

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