Évaluations des clients CES Towing & Recovery

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de CES Towing & Recovery

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Ayana L. le

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My sister and I enjoyed our visit from start to finish, the manager on duty was very helpful and pleasant to work with!!!!!!

Gregory H. le

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Le client n'a pas laissé de commentaire.

anthony C. le

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Great Service

Edwin D. le

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Nothing

Michaleb J. le

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The truck was difficult to locate. I feel you shouldn’t have to look for it. As well as I ordered equipment but didn’t receive it. So make sure that the equipment ordered is with the truck.

Bridgette M. le

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They were great and helpful .

marc Z. le

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Le client n'a pas laissé de commentaire.

Brett G. le

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Le client n'a pas laissé de commentaire.

Dom L. le

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Le client n'a pas laissé de commentaire.

Denise M. le

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Le client n'a pas laissé de commentaire.

Celines G. le

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Le client n'a pas laissé de commentaire.

Giovanni A. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Bobby took care of us, was friendly, quick and was there to check us in. easily best uhaul experience

Darren B. le

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Le client n'a pas laissé de commentaire.

Amalio R. le

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Le client n'a pas laissé de commentaire.

Iris J. le

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Great customer service

Audio I. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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I was greeted with a smile and answered my size questions. Very o Professional. Would recommend your services.

Cezary W. le

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Gary helped me a lot . When I pulled over I called him cause I was afraid to back the truck up myself, and he immediately got out of the office did not mind getting soaking rain as the weather outside was horrible and helped me out . Thank you Gary that was so thoughtful.

kristen A. le

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I was sent a confirmation for pickup at G&J car center. Upon arrival, I gave my last name to George, when he said I was hoping you would not say that. My confirmed size truck was not there and unless I spoke up --I may not have had a truck. He was unapologetic and miserable. Did not call to inform me when it was already confirmed. He found a truck at CES Towing after a phone call. Upon arrival and now the 2nd location. Bobby and another worker were awesome. The office was immaculate and smelled so fresh and clean. They had compassion and smile from GO! They completely changed my funk and I would recommend them over and over. Their display of customer service was impeccable. Thanks for listening :)Kristen

KARA S. le

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Bobby was a huge help!!! Very thorough and professional. Plan to refer my friends to this location.

Kery N. le

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Make sure you keep Bobby. He was personable, professional and provided the BEST customer service which is hard to find these days.

ROBERT K. le

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Le client n'a pas laissé de commentaire.

Keith B. le

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When faced with an impossible situation - the failure of another customer to return equipment vital to my reservation - these people went above and beyond to help me. With only one 26-foot truck within 50 miles and it not being available, this location broke through every wall to restructure my reservation, giving me the equipment I needed to support a high school marching band get to a national championship competition. 125 students, volunteers and leaders relied on this rental location and their faith was rewarded.

traci L. le

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Very friendly and professional .

Michele G. le

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Le client n'a pas laissé de commentaire.

Gary T. le

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Le client n'a pas laissé de commentaire.

Barbara C. le

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the staff at this U-Haul location was extremely friendly and accommodating!! thank you to Rob, Bobby and Gary for making this a seamless experience!!!

Charles S. le

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Le client n'a pas laissé de commentaire.

Jennifer K. le

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Bobby was amazing to work with and provided me and my boyfriend with the best customer service ever!!!!

Harold F M. le

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Le client n'a pas laissé de commentaire.

Marta H. le

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Reservation was easy. Pick-up truck was available and ready to go. The gentleman that assisted us was very courteous. Everything was clearly explained and drop-off was easy and fast. It was a pleasure doing business at this location. We will go there again as needed and are willing to recommend this u-haul location to others. Thank you!

Robert C. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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Le client n'a pas laissé de commentaire.

Edwin M. le

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Great Customer Service

Melissa S. le

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Amongst all of the stress of moving, the staff at CES was a breath of fresh air. They were extremely accommodating and helpful, even bringing some much needed laughs along the way! I was grateful that they took the time to go over the truck including the height restriction, how to determine the amount of fuel needed in the truck upon return, what to do in case of an emergency, and how to hook up the trailer we also rented. This location is top notch, and I wouldn’t go anywhere else to rent in the area based off of my experience!

nicole R. le

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Bobby was super helpful, and made sure he explained everything Thoroughly .. he was so patient with the whole process and made sure I left out happy! I will definitely recommend this place!!!!!!

Bill E. le

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Gary and team went far and beyond. Will definitely come back again

Karen M. le

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Van reeked of cigarette smoke even though it is supposed to be a non smoking vehicle. So check for this and clean up before renting out again.

shalaa C. le

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Le client n'a pas laissé de commentaire.

ROBERT K. le

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I use Uhaul many times and this location is the only one that I will continue to use because of their knowledge and friendly environment. Rob and Gary always make sure my experience is flawless. I recommend this location for your next move and they also have towing. Thanks guys for all your help and great service.

Ruth M. le

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The van smell like someone had pee in it. Had to put deodorant in it for that smell.

michael R. le

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Rob and team are great! Always going outta their way to help me when I need a rental and they provide excellent customer service! Highly recommend this place!

rhadames C. le

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Le client n'a pas laissé de commentaire.

natalie G. le

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Above and beyond service. Would highly recommend and use again!

Gordon A. le

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Le client n'a pas laissé de commentaire.

Peter D. le

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Team was great. Small but efficient shop.

Michael L. le

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Le client n'a pas laissé de commentaire.

Rodger M. le

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Have a discount of some sort if you bring the truck back on a full tank!

TERI H. le

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Le client n'a pas laissé de commentaire.

kate H. le

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Great customer service. Very friendly and helpful

Jeremy F. le

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Great customer service. No improvements necessary.

Paris S. le

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The employees. Are very friendly, would definitely recommend this location.. ??????????

Ama O. le

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Le client n'a pas laissé de commentaire.

GLORIA B. le

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Le client n'a pas laissé de commentaire.

Christopher H. le

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Nothing. Their customer service abilities were top-notch. I came early on Sun, Aug 18, just when the UHaul rep arrived (8:45 am or so) (I do not recall his name). I was happy to be first and he took great care of me. But a woman came right after and she was rude, impatient, and really disrespectful. He was extremely patient and kept his cool. He deserves a lot of credit for that.Today, Mon Aug 19, when we returned the van, (Mon Aug 19, at 5:05 pm), our customer service guy was equally as nice. He was busy in the garage and with other people but was very professional and courteous to me. These guys at CES Towing and Recovery are AWESOME!

Carmen M. le

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Bobby and Gary went way out their way to rectify an issue that occurred with our U-HAUL first truck rental. I was fully reimbursed and given another truck next day to complete my move. Bobby even went as far as giving me his personal cell and following up twice with me to make sure everything went 100%. I’d highly recommend C.E.S. they are reliable and care about the satisfaction of their customers. Thank you Bobby & Gary I made 2 new friends!!!

Andrew B. le

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Le client n'a pas laissé de commentaire.

Rene H. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Le client n'a pas laissé de commentaire.

Corey K. le

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Le client n'a pas laissé de commentaire.

Rodolfo G. le

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Le client n'a pas laissé de commentaire.

Paula H. le

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Le client n'a pas laissé de commentaire.

Derek S. le

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I received a phone call over an hour past my phone reservation. I was told that I would be called within an hour. When I mentioned that I was waiting on the phone call the representative at this location seemed surprised that I didn't already know that I was supposed to pick up at this location. Additionally, this is not the location that I requested. The agent also told me that I can drop off the trailer anywhere (which I hope is true). Because I was told that I chose the most convenient location to me. I was also told by the agent that there is a "key drop" for checking in after hours. He did not mention anything about mobile check-in. Had I known that I would have done that.

Dean S. le

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I was sent to 2 different locations before I was finally sent to CES. No phone call the night before so I went 15 miles to the address on the initial contract. No trailers there so they sent me 20 miles away to Edison. My contract wasn't there so they sent me 22 miles away to Roselle Park and CES. 2.5 hours wasted that should have been 30 minutes. I'll try another rental place next time.

Jason R. le

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Loved it

Ernest V. le

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Le client n'a pas laissé de commentaire.

Jose A. le

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No need for improvement. The gentleman at the facility was A+. Thank You

Maria V. le

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Le client n'a pas laissé de commentaire.

Paul C. le

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Bobby and Gary were great as always....needed a 12x6 trailer and again it was not available. Having that would have been ideal , other than that best location to use uhaul.Thank you Paul C.

josie B. le

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My experience at this location was the absolute best. Bobby and Gary were very helpful. Bobby went above and beyond, he’s customer service was one of the best I have ever received.

THOMAS R. le

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The Rep. was very friendly and gave excellent service. Thank you!

Cesear S. le

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Great customer service.

Dorris M. le

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Le client n'a pas laissé de commentaire.

abrahm S. le

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Excellent service had to hold on to the truck longer than expected but truck was brand new an clean with nice cold AC, Gary was such a cool helpful dude. Thank you

David M. le

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went very smooth ,great help from staff

Tiffany R. le

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Gary and Bobby were excellent. The tow for my car was at a different location and they did extra paperwork in order to give me theirs. Excellent location with professionals!

michael R. le

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Great Team! Super nice & accommodating when I needed to adjust the pick up / drop off times!

William D. le

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Le client n'a pas laissé de commentaire.

anthony M. le

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Le client n'a pas laissé de commentaire.

Freddy P. le

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Great customer service!

Bassey I. le

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Le client n'a pas laissé de commentaire.

Keith R. le

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Very helpful and courteous staff.

Nancy L. le

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Very professional & friendly. I will definitely use them for future moves & highly recommend to all friends & family.

Paul C. le

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Bobby, Gary and Angel are friendly , knowledgeable and quick to get me what I need. This is the third time I've been back and have to say they are the reason I continue to use U haul. I would like them to have larger trailers available on site however, 6x12 for when a 5x9 just is not enough. Thanks Paul C

Mary M. le

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Thank you Bobbi! You were friendly, knowledgeable and fun. We are grateful for your help and the time you took to make sure we had everything we needed.

Cheryl E. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Great people. Clean place! Very accommodating!

Joel V. le

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I couldn’t think of one thing to complain or mention about as far as the service. The one thing I would recommend is giving a better idea of what a full package service would be with the helpers. Definitely could have used some help but we managed

ROBERT K. le

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Le client n'a pas laissé de commentaire.

Paul G. le

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Bobby was fantastic. When the app failed to provide a quick and easy solution to having to wait in line and then fill out paperwork, Bobby stepped in with great consideration for my needs. As awesome of an experience I had with the very knowledgeable and enthusiastic Bobby, it's worth looking into the GPS issues that this location experiences. It prevents mobile check-in by constantly saying the customer isn't at the location when they could be standing (literally) inside the building, at Bobby's desk. FIX IT! and give him a break! And a raise! And an extra day off!

Panzie M. le

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Keep doing what you are doing

Juan F. le

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Awesome guys that care about the customers

rudy F. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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They were very friendly and very helpful, which was really nice after a long day of moving.

Thomas D. le

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Guys in office were great- got me in and out quickly. Office is clean and well run! Will go back here next time.

Jennifer G. le

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Le client n'a pas laissé de commentaire.

David M. le

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everything was & went perfect if ever needed I would return to this location again to do business.

Nicholas C. le

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Forbid smoking. The cab smelled. Very nice office crew. Helpful.