Le client n'a pas laissé de commentaire.LUIS C.
Customer Reviews for Champion Forest Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Houston, TX 77069
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 10h am à 4h pm
- Dim : 11h am à 4h pm
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck needed repairs. rubber lining around the entire drivers side door was falling off. However the main issue was not a single place for tie downs, bungee cords, etc. We are currently rented (2) pods for 3 months which had 4 hooks from the top of the container to the bottom ever 3-4 feet.Michael J.
Keep up the great work, everything was great.Emily W.
Le client n'a pas laissé de commentaire.Ralph W.
The man who helped me was super nice and very attentive. He had my uhaul ready and walked me through all steps needed.ANA L.
Had a terrible experience when returning the truck after hours. The online application was kept bring the first page after completing step 4.MOHAMMAD H.
The customer service i received was excellent from start to finished, will use this location again. Mrs. HarrisIRANELLIA H.
Overcharged on day rate and inspection feeElizabeth J.
Le client n'a pas laissé de commentaire.PAUL H.
Le client n'a pas laissé de commentaire.MICHAEL M.
My pick up location was changed twice from the one I originally selected. I received a call letting me know about the first change. I was unfamiliar with the location so I called and was told they had no vehicles that met my reservation request. I had to call UHaul back to get the second location. I called the second location once it was assigned to confirm that they had the vehicle. The person said yes he had 2 on property as we spoke, but could not guarantee me that they would be there at my scheduled pick up time the following day. What are reservations for?GLENN H.
We were missing equipment.Connor L.
My pick up was less than smooth. U-Haul's app does not function properly. The male manager at this location is both rude and unprofessional. I don't like to do business with rude or discourteous people. The female employee was more cooperative and helpful though.Syed K.
Very kind staff, Holly was especially helpful.HARRISON M.
Le client n'a pas laissé de commentaire.KATHRYN F.
Le client n'a pas laissé de commentaire.MARC M.
Le client n'a pas laissé de commentaire.ROHAN G.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.SCOTT M.
Le client n'a pas laissé de commentaire.Labaron W.
Le client n'a pas laissé de commentaire.labaron W.
The nice set and kindest staff. Very helpful and friendly. We will always come back to them.Denise K.
Le client n'a pas laissé de commentaire.ANN G.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.Vincent R.
Le client n'a pas laissé de commentaire.Fabian C.
I wouldn't change a thing Mr. Ronnie was nice and stayed a bit late just to make sure I received the moving truck that I needed to stay on scchedule. AMAZING STORE MANAGER AND DISTRICT MANAGER- True Professionals.Stacy G.
Always same level of excellent serviceNajam K.
Le client n'a pas laissé de commentaire.HEATHER S.
The app does not work well during picking up and returning the vehicleMohammad B.
Awesome and pleasant agent that accepted my return before close. Would work with again!MINH N.
Le client n'a pas laissé de commentaire.Kendall F.
Great People, great trucks. 10/10!BENJAMIN P.
Le client n'a pas laissé de commentaire.renee B.
Le client n'a pas laissé de commentaire.ERIK B.
Great job for bro that help meRICKY N.
Eddie and his wife are fantastic, they make sure all is ready to go and make your experience enjoyable. They are my go to people when it comes to renting a UHaul and storage needs!!DAVID W.
Good service, vehicle was very poorly maintained though.DAVID MICHEAL C.
Le client n'a pas laissé de commentaire.TERRY S.
Ronnie was great. Will use this location for any future rentals.HECTOR L.
Drew was very nice and helpful. I would definitely rent equipment from this location again.CAMILLE A.
Le client n'a pas laissé de commentaire.Ayca G.
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.EDUARDO R.
Le client n'a pas laissé de commentaire.MARILYN KAY T.
Le client n'a pas laissé de commentaire.BRYAN A.
Le client n'a pas laissé de commentaire.Aaron W.
Le client n'a pas laissé de commentaire.MATTHEW D.
Le client n'a pas laissé de commentaire.Kenyarda P.
The rental process was extremely easy and the people very friendly and helpful. Will rent from this location again.KIMBERLY W.
Le client n'a pas laissé de commentaire.Stan S.
Le client n'a pas laissé de commentaire.Gerardo H.
Le client n'a pas laissé de commentaire.Theresa J.
Holly, Ronnie and Dru were all great. Made my renting experience SUPER! Thanks so much for all your help. DavidDavid M.
Very helpful. My original drop off location was full so had to find another location. On hold with U-Haul for over 40 minutes then hung up on me. Called several locations on my own, and Champions Forest Self Storage was the only place that would return my call. I may never rent from U-Haul again after the poor corporate customer service I received. But if I do it will be from this location.DOUGLAS C.
Lady on 5/18/21 was absolutely amazing, on top of everything and very fast experienced service. Highly recommendTiara K.
Very friendly and efficient staff!Mark L.
Send more detailed instructions on the email on how to get the truck, take the keys and have some sort of customer care available during pickup and return.omendra S.
Job well done and the employees were very helpful.GARY S.
The customer service at this location was outstanding!KEVIN G.
Awesome location. Friendly and professional!ROBERT B.
It was all great.....the manager was awesome.BRIAN K.
You were greatWILLIE H.
Le client n'a pas laissé de commentaire.Nia G.
Staff was absolutely amazing, very friendly and helpfulTaylor H.
Le client n'a pas laissé de commentaire.CHARLES EARL W.
Great service..answered all of our questionsTREY M.
Le client n'a pas laissé de commentaire.Brian H.
Very professional and great customer service.Paul S.
This location actually did not have the truck and truck was at a different location. I went to this address 4 times over a 3 week period to confirm pickup details and not one conversation was about the truck being at a different location. cost my driver 3 hours.RALPH R.
Holly and Ronnie were very niceJUANITA T.
I always enjoy renting from this facility, Ronnie and his wife are simply â€œ The Best â€œTERRY S.
Le client n'a pas laissé de commentaire.Jamille B.
Le client n'a pas laissé de commentaire.AHLRIMANTE Y.
The staff at this location went above and beyond.....they were polite, professional, caring, and super helpful. I cannot say enough about the kindness I was shown. Thank you many times.SUSAN H.
Le client n'a pas laissé de commentaire.David T.
Experience was good, but I was charged more than the rate. It was supposed to be 0,69/mile but I was charged 0,79/mile, small but still wrong. No one responded to my email/ complaint.Revanth M.
No suggestionsJAMES D.
Le client n'a pas laissé de commentaire.Chris M.
No recommendations needed, you guys are doing Excellent!!! The girl was very helpful, she came out to of her office and provided me with Instructions on where to park, she immediately went to the back and helped me with parking of the trailer. She was awesome, with a great smile on her faceðŸ˜ŠROSA R.
Excellent service as always form this location. They are top notch facility!MARK DANIEL M.
Le client n'a pas laissé de commentaire.STEPHANIE M.
Excellent folks running this outfit. No recommendations other than to keep up the good work!MICAH P.
all went well, great customer service.Tiasha P.
The whole process was efficiently managed. Thank you for a good experience.PATRICIA J.
Le client n'a pas laissé de commentaire.CHRISTIAN S.
Horrible customer service; staff were no help at all. All sat in their chairs and had bad attitude when asked questions. They didn't bother helping or providing clear instructions when asked.Son T.
Le client n'a pas laissé de commentaire.CLIFF D.
Interior Windows could use a bit of cleaning. Otherwise the rental was very good.Robert T.
Manager was so nice and really cared about my needs.Brandie D.
Le client n'a pas laissé de commentaire.kenneth C.
Great Service ThanksMichael G.
equipment problem with a trailer that the left turn signal did not work, used a different trailer!MARY L.
Le client n'a pas laissé de commentaire.Scott M.
Very friendly and helpful employees. Will use this site again today!FRED H.
Le client n'a pas laissé de commentaire.Bill M.
Friendly, helpful and courteous staff to explain everything and assist.LUIS L.
We had an issue with the 24/7 check in process on our phone for whatever reason but the employee in the office was not very helpful at all. I ended up calling the 1800 number instead. After getting off the phone I went back in the office where another employee help me â€œcheck inâ€ but seem to be making a new reservation instead. The whole process was longer than needed to be if you have an issue with the 24/7 self check in do not ask employee for help they will tell you â€œI can't help youâ€.Abner S.