Le client n'a pas laissé de commentaire.CARLOS G.
Customer Reviews for Champion Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mulberry, FL 33860
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h30 pm
- Dim : 9h am à 1h30 pm
Heures d'ouverture spéciales
- 11/25/2021: Fermé
- 12/24/2021: 9h00 am - 12h00 pm
- 12/25/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We registered for 8 am so check in as location didnt open until 9. We were able to get second contact updated to get code to lock 1. It was empty. Called customer service and got code to lock 2. Empty. Called customer service 3rd time to be told wevould go too cation further away for different pick up or wait an hour for location to open. Didnt want to spend extra money for mileage on truck so waited. When opened and explained to person in office, all she said was ok can I have drivers license to finish registration. No apologies for failure toward key or delay in pick up or that we were inconvenienced at all. And then we were checked out as if we picked up the truck at 8 am instead of the 9:30 that it truly was. I will never rent another Uhaul from this location again. Very, VERY disappointed, upset and dissatisfied.Jeri M.
Le client n'a pas laissé de commentaire.Carlos L.
I have used Champion Storage at least three different times they are friendly and helpful.Mark D. | Expérience générale
Le client n'a pas laissé de commentaire.Jacob G.
I was disappointed. The address online was incorrect I called a Lake Wales location where I attended to drop truck off at. After I PUT GAS back in truck. I had to drive 2-3 different locations to put truck at. And of course Uhaul charged me front the gas not in truck. Horrible experience!!!!!!!Shayla H.
Le client n'a pas laissé de commentaire.Timothy F.
Le client n'a pas laissé de commentaire.Brenda T. | Expérience générale
The staff at the Mulberry facility were extremely helpful. One month my husband was in the hospital and I just forgot to make the payment. They were very understanding, compassionate, and waived the late fee. We rented a space for almost 4 years. Never had a problem.WANDA R. | Expérience générale
Make the pickup process easier. We encountered issues and spent an hour with 800 customer service seeking resolution. The service agent Kali was phenomenal though.Sheila H.
Left front tire was shimmering terribly.James L.
Le client n'a pas laissé de commentaire.Shagetta C. | Expérience générale
This is the second time we used this facility and not had any problems . I would differently rent or tell my friends and family about this place .jacqueline D. | Expérience générale
My original pickup location was Whit's Lumber in Bartow. But there was no key and they were closed. Champion Self Storage was fantastic and I will always use them from now on for any UHaul pickups. They were great.SEAN P.
Le client n'a pas laissé de commentaire.Vanessa P. | Expérience générale
Uhaul's new computer system that does not retain regular customer's information and the crappy "scan your license" and upload that has to be done everytime, and doesn't work on my phone... sucks.James G.
Fantastic team, great rates, easy access, well-maintained. 5 stars!Fred A. | Expérience générale
Let me know I need to check vehicle in before I drop keys in boxKIMBERLLY H.
Le client n'a pas laissé de commentaire.LISA G.
Crystal Lee was super helpful, if I lived closer and needed services I would see her again.JEREMY H.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.ANDREA E.
Very nice place, will rent againMariah D. | Expérience générale
What I didn't like was that I had to go to another location to pick up my confirmed reservation. It's super aggravating on move day.ANGELA Q.
I stored my RV at Champion Self Storage - Mulberry for approximately 2 years. The staff was friendly and the area was kept clean. I choose Champion Self Storage - Mulberry because of price and close proximity to my residence.Tim W. | Expérience générale
Le client n'a pas laissé de commentaire.Caleb B. | Expérience générale
Champion Self storage staff were professional, friendly and easy going. We also stored our belongings there while we had a hone built. Prices were very competitive and the location was very well secured. Would Defenitly rent a u-haul or storage space there again!WAYNE M.
Le client n'a pas laissé de commentaire.TONY H.
EXCELLANT staff & facility. Always helpful and very well maintained.DEBRA K.
Le client n'a pas laissé de commentaire.Debbi B. | Expérience générale
Le client n'a pas laissé de commentaire.MARTYN T. | Expérience générale
Le client n'a pas laissé de commentaire.Carolyn K.
I have use The facility twice. Always friendly!! Well maintain and ready to help. They treated me respect and keep my stuff secured (even when I left my storage unlock). Highly recommend them. Plus they offer discounts before asking for them. I know where to go when I need more space!!Gilbert L. | Expérience générale
everybody very nice............Peter B. | Expérience générale
maintenance on the tiedowns need to be addressed s to oiling the tie systemsDavid D.
Le client n'a pas laissé de commentaire.David B.
Damage to my camper they don’t follow their own rules had several items stolen will never store anything there again after surveillance cameras don’t work so if you use this facility good luckStephen S. | Expérience générale
Diane and the rest of the staff at this location were amazing! They were all super helpful to us while we were under a stressful situation. We would highly recommend them to anyone considering U-Haul. 5 stars, plus a hundred more!Diana R.
Personnel went out of their way to help with getting the reservation right since the on-line booking tool did not capture the correct preferred pick-up location.Carlos S.
Le client n'a pas laissé de commentaire.Susan L. | Expérience générale
Le client n'a pas laissé de commentaire.KEITH V.
Le client n'a pas laissé de commentaire.gerald v. | Expérience générale
Le client n'a pas laissé de commentaire.Derrick H. | Expérience générale
Le client n'a pas laissé de commentaire.LIBIA M. | Expérience générale
good location and secure storageTony H. | Expérience générale
Very friendly helpful staffAnthony L. | Expérience générale
I have several storage units at this location so it was convenient for me to drop the truck where I rent storage space.Staci M.
Le client n'a pas laissé de commentaire.Kelly Ann C. | Expérience générale
Very clean and well maintained facility with personable staff that will work with you to get the job done. I'm so thankful that I found Champion and would recommend it to anyone looking for a storage place in the area.Jaclyn H. | Expérience générale
Very friendly staff!Susan F. | Expérience générale
I got my storage unit after my husband passed away. I've been there less than a year and the cost has gone up three times. I just can't afford it anymore.Sandra B. | Expérience générale
A very friendly and helpful staff. I would highly recommend to anyone looking for storage and would not hesitate to sign up again if I needed it.Carolyn D. | Expérience générale
Everyone there was great to work with. I never had a problem and when the need comes will certainly use them again!JAMES S. | Expérience générale
We had a storage unit for 1 yr. Great place. Never had any problems.Natalie M. | Expérience générale
Very pleased - staff always very accommodating , & pleasant. I give A+Carmelia L. | Expérience générale
I am impressed by how well taken care of your facility is and also the fact that you have a neat and clean bathroom. If I need storage in the future I will come to you first and recommend you to others in need of storage. WELL DONE!!! MelMelvin A. | Expérience générale
We were customers for 8 years and never had a problem. The staff were exceptionally helpful and friendly.CONSTANCE ANN W. | Expérience générale
The fees kept going up. Other than that, it was perfect.christy p. | Expérience générale
Le client n'a pas laissé de commentaire.JEANETTE T. | Expérience générale
Le client n'a pas laissé de commentaire.Patricia P.
My Belongings and my Mother's whose can't be replaced were ruined. I have filed an insurance claim and no one was in the office New Years Eve nor day which is ok. However I left a note in box and have called everyday. No answers. Drainage problems between my unit and the unit next to it caused my stuff to have a fungus mold all over our furniture and almost everything in the unit was exposed.Sarolyn D. | Expérience générale
The manager Diane has been great to deal with. She helped me with down sizing units when needed and also with Uhaul rental. I would recommend highly recommend the facility and to speak with Diane. Thank you for the hospitality while I was your customer.John H. | Expérience générale
Le client n'a pas laissé de commentaire.AbhayKumar S.
Le client n'a pas laissé de commentaire.Michelle H. | Expérience générale
I would never reccomend a storage area which raises the rent on storage every year by 20 dollars. 117 a.month for an10x10 is ridiculous.....SAMUEL M. | Expérience générale
Great facility, in a great location, with very friendly staff and the prices are great too.Joshua L. | Expérience générale
Ppl in this location very friendly and helpfulFELIX O.
Rodent mess all through my unit from an opening in the back they didn't bother to seal when requested! Scheduled a u-haul truck that they didn't get right, (ended up moving everything in my car!) and my email was given out to everyone - (one of reasons for moving out) now getting all sorts of spam! When I complained, the next day I was sent a notice my rent was going from around 90 $to 150 $in 30 days! Gave my notice; Bye! Used them for several years - has gone downhill.Cinda B. | Expérience générale
Great Customer ServiceLARRY J.
Le client n'a pas laissé de commentaire.DEBORAH G.
The people here are always so nice and helpfulMICHAEL H.
I was not a fan of the mobile process on pickup day. It was too long and drawn out. Took longer than expected overall.Erica D.
Le client n'a pas laissé de commentaire.michael M.
Le client n'a pas laissé de commentaire.FRANK S.
The person incorrectly recorded the fuel less than what I was required to have the fuel returned at. She charged me 20 $for a fuel charge. When I saw it on my receipt, she said she could not correct it. I made it a point to fill up to EXACTLY where the fuel gauge was when I picked up the truck.Jonathan B.
STAY NICE AND HELPFUL LIKE DIANECassius C.
Awesome staff-friendly and professional! Will recommend and use them again!Kiva H.
Le client n'a pas laissé de commentaire.trace C.
Le client n'a pas laissé de commentaire.John E.
Le client n'a pas laissé de commentaire.talma L.
Diane went out of her way on customer service. I was on a tight deadline to get moved she made the process smooth... I would use them again over any others...Debra S.
Overall friendly and courteous. Exceptionally helpful.christopher C.
Le client n'a pas laissé de commentaire.LANCE L.
We put down 120 dollars give it take. When I went to drop it off the girl tried over charging me! First it was that I owed 180 $then 80 $then 60 $the. 37 $. She tired running my mother in-law and father in laws credit cards. Neither would go through (there was plenty of money on the cards) when my husband went today to pay it was only 18 $. That woman was trying to rip me off. She should be fired!!!Joy B.
Le client n'a pas laissé de commentaire.Kenneth J.
Le client n'a pas laissé de commentaire.Gerardo C.
Te atienden muy bien el servicio es especial muy buenas personas lo recomiendoareil H.
I can't think of anything everything was up to standards and very professionalRobert J.
Le client n'a pas laissé de commentaire.Donald P.
Friendly staff, Clean truckDAX F.
I requested only a dolly and I never received it, and I still got charged for the dolly and furniture pads when I never even received themGeorge R.
Le client n'a pas laissé de commentaire.Helen B.
Le client n'a pas laissé de commentaire.jamie F.
Le client n'a pas laissé de commentaire.Stephanie K.
Le client n'a pas laissé de commentaire.Breanna C.
Le client n'a pas laissé de commentaire.Sheila B.
Rates are high per mile. Otherwise it was a great experience.Kathleen S.
Great fast experience! Truck smelled good and ran great. Will use again :)Jesse M.
Diane and DeAndre' were very helpful in making sure my experience was Excellent. They had to make sure my reservation went through, as for some reason it kept kicking back the reservation; gave me extra miles for the long process and mishap. Thank you to the both of you for making sure I trip was successful and stress free!Solomon H.
Le client n'a pas laissé de commentaire.Genesis Q.
Le client n'a pas laissé de commentaire.Anita F.
Le client n'a pas laissé de commentaire.Lacey A.
Le client n'a pas laissé de commentaire.Sherry H.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.ANDREW H.
Le client n'a pas laissé de commentaire.DEBORAH R.
Le client n'a pas laissé de commentaire.Austin G.
Le client n'a pas laissé de commentaire.Ian J.
Le client n'a pas laissé de commentaire.ALAMEDA M.
The experience was awesome. Nice and clean facility. Staff was polite and welcoming. Will return in the near future.Deanie S.
Pick up location was excellent and very helpful!Evelyn G.
Le client n'a pas laissé de commentaire.George J.
Le client n'a pas laissé de commentaire.Tammy A.
The truck was dirty inside the cab, the windows needed washing, the visor was broke, the light switch needed repairPhilip D.
Amy took care of all my needs and was fun to work with.Susan C.
Le client n'a pas laissé de commentaire.Austin M.
Was told that I should not be bringing trailer back to them as they were getting rid of their trailers. After looking at my contract they sain ok put the trailer over there. Nevered looked at it just sani park it over thereRichard S.
Le client n'a pas laissé de commentaire.Donald R.
Le client n'a pas laissé de commentaire.Tyree A.
Great experience!Joe C.
Le client n'a pas laissé de commentaire.Larry A.
Amy and Alissa are just AWESOME! They are always friendly, professional, and informative!Erik P.
The seal on the drivers door came off completely as I was driving the u haul down the road.SUSAN I.
I am a member of the American Legion and rented a truck for Post use and we are a tax exempt 501c but still had to pay tax. Can you fix this as we are going to rent again very soon?Rick O.
Le client n'a pas laissé de commentaire.Joseph O.
Uhaul renters in Florida should be advised if they're going out of state, they have to stop at the agriculture inspection station or they will get pulled over, inspected and given a ticket by the Florida Agriculture police.LEESA W.
Our original drop off location told us that they did not have room for trailer and dolly we were to drop off. Told us of another location that we had to call ourself to see if we could take trailer to them. They were very helpful. Again very inconvenient.David B.
Nothing! Amy & Diann were Wonderful l Caring people! Very Friendly & professional in their job & made our moving experience a lot Easier & we Appreciate them & U Haul GREATLY! ?? Thank You Amy & Diann for everything! ??????Ronnie D.
Have had several years past experience with this facility and never had any problems. Hope that this renewed relationship will be as pleasant as those in the past.Dan G. | Réservation
Excellent service à la clientèle.Luis F.
Le client n'a pas laissé de commentaire.Gary L.
You could use some other method of verification than calling three people to sign up for the Truck Share 24/7Pervy W.
Le client n'a pas laissé de commentaire.JAMES K.
Le client n'a pas laissé de commentaire.Christopher S.
Le client n'a pas laissé de commentaire.Kyle L.
I would never rent a uhaul again. I was forced to pass 6 locations to return the uhaul to the same place I rented it from. I was over charged and your uhaul representative didn't not explain why I had to by pass the other locationsAnnette P.
Trouble free rental process. Extremely simple and straightforward. No hidden fees. I'll use them again when I'm in the market for another truck.John H.
Le client n'a pas laissé de commentaire.Brian F.
Le client n'a pas laissé de commentaire.Kyle L.
Very smooth and easy. Diane was most helpful, answered all of my questions and set up everything with ease. She even accommodated me by supplying a cart on a holiday when I was moving in.Great job!Carolyn D. | Réservation
Friendly and very helpfulSTACI M. | Réservation
Diane has such amazing customer service. She is very caring and personable. She is also very educated on everything, she answered every question without hesitation. Very happy customer.Allyssa P. | Réservation