Évaluations des clients Charlies Auto Repair
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Charlies Auto Repair
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robert s. le
You folks have it pretty much to a tee already.
Mike M. le
Your 1-800 number was horrible and kept messing up my order. Changing locations several times.
Maria c. le
It was an easy transaction. Exceeded customer service! Helped me hook up dolly. She was helpful!
Jeff S. le
I did have a problem with the roll up door. When I returned the trailer they took care of me and handled the problem, with no issues!!
Laura B. le
I had a little problem with the online reservation. The location was unclear and it seemed unfinished because I couldn't accept the terms. In the end my reservation was good and I was happy with the service and cleanliness of the office and truck.
Pearl F. le
They give good customer service, everytime I've been there, they always go above and beyond to provide full service rental needs. That is why I Always go to them first when I or a family member are in need of a rental.
john G. le
Great experience. Nice person to work with!
Sergio G. le
Everything Was Great.
heather m. le
I was not made aware that I would have to pay for any mileage. I was only advised to bring it back with a half a tank.
cirilo a. le
Awesome and easy
Ronald C. le
The Lady at this location was great! She did everything she could possibly do to satisfy / accommodate me. Very courteous, very helpful. Excellent attitude. I will return to Uhaul soon, as I travel a lot.
Rebecca W. le
Customer Service is excellent. The check out person is quick and efficient. I could have gone to a closer Uhaul, but I went several miles out of my way because of the quick in and out service at Charlies Auto.
daniel o. le
Very friendly
Dorothy B. le
Everything was easy and clean and very nice employees.
william v. le
Service was excellent thank you, was Very impressed with the vehicle.
Clemente G. le
Everything was perfect
KEN d. le
We love Charlie's Auto Repair! The staff is knowledgeable, friendly, and very helpful
Alex B. le
Dont allow smoking in vehicles. Our truck rental reeked of cigarette smoke. Otherwise it was a great truck that got the job done.
Vivian C. le
I was very pleased with the service and the stuff
BOBby W. le
WAS SET UP TO PICK UP RENTAL AT "MOMS" IN HESPERIAN. WENT THERE TO VERIFY AND WAS TOLD THEY KNEW NOTHING ABOUT THE RESERVATION. WOULD NOT BOTHER TO FIND OUT WHAT HAPPENED TO MY RESERVATION. WENT TO "CHARLIES" AND RECEIVED THE BEST CARE EVER. CHARLIE TOOK THE TIME TO CORRECT THE MISTAKES THAT WERE MADE, LOCATED, AND PICKED UP THE RENTAL FOR ME. MY CONCLUSION---STAY AWAY FROM "MOMS" AND GO TO "CHARLIES" IF YOU WANT EXCELLENT SERVICE. THANK YOU CHARLIE, YOUR SERVICE WAS EXCELLENT.
Roxann B. le
Marsha was very nice and professional. We have used this location several times and I highly recommend them.
ERIC P. le
lady that helped was very nice and let us park our car there also
Albert Y. le
Advise of the metal support / protective bar at the front of the truck bed. It caused damage to my motorcycle fender because I didn't realize it was there till I tied my motorcycle down. I could have padded my fender if I'd known.
Gabriella M. le
Great service. The approval took a bit long once I got there for pick up, but other than that it was a breeze.
Jeff T. le
everything was great
jay a. le
Very professional i would recommend to everyone thks
Paul M. le
The streets are a complete mess when it’s raining
dora g. le
Horrible experience
britny s. le
Incredibly over priced mileage. Just ridiculous
Maria Lourdes G. le
The person who help us she is very kinds and greeted us with a smile.. smile make a big difference
Jeremy N. le
Excellent customer service. Friendly and helpful
Patrick R. le
I am not sure why the walk up ramp would not come out the second time I tried to use it, would have been easier unloading with the ramp
Joan R. le
I was initially told that an Estate check would be accepted since the rental was Probate related. But, when I returned the Cargo Van, I was told that checks would not be accepted. I had to very nearly empty my own checking account just days before Christmas to pay for the charges due. Other U-Haul locations have accepted Estate checks, so I was unpleasantly surprised with non-acceptance by this particular location at the last moment. I will not recommend this location to anyone, but will warn everyone that they may be told one thing initially, only to be faced with something else at the last minute. Also, I returned the Van with more gas in the tank than was in it when I picked up the Van, but was not reimbursed for the extra fuel.
phil m. le
Excellent customer service.Great employees.
richard r. le
Customer service was excellent and very very professional. Very knowledgeable and helpful in my time of need.
Joseph K. le
Thank you for making sure I felt whole after the whole ordeal.
Daniel C. le
Nothing everything was great and the van was new and did its job.
Richard F. le
N/a
Spencer k. le
I was pleased with the customer service
mike s. le
Nothing...The service was exceptional by all who took care of me, Fast at the process and returning the unit too.
FATIMA L. le
You have the best customer service. The very nice lady Jessica was awesomely awesome.
Rebecca W. le
The person checking customers in and out is very quick and efficient.
Danny W. le
The return went quick and smoothly.
John C. le
Awesome service
pauline R. le
It was great!
Justin J. le
Fast online service. And when there was a problem it was fixed right away love this place!
David L. le
Good people to deal with. I can always trust U-Haul to help get my job done.
juan m. le
Service was great truck was clean in great running condition will not hesitate to recommend this particular location to anyone needing a rental.
Wade C. le
Pickup was quick and easy, equipment was easy to use. Recommenced to notify users of high wheel wells on car trailer. Low cars wont bet able to open doors once on trailer.
DEBORAH H. le
Nothing to be improved. The young lady that worked here, helped me so much. She was amazing . She knew her job and her personality was awesome. I found her after going to another location, and this is the second time I went to the other location and had nothing but problems. I will always go to this location !