Évaluations des clients Charlies Auto Repair
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Charlies Auto Repair
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david H. le
Main office should tell you if they are charging you an extra 100 dollars as a deposit
Mark R. le
Very helpful staff and great customer service
TERA P. le
Quick, easy & nice people
raymond L. le
The customer service was great. Thank you.
Richard F. le
Since I moved to the area approximately a year ago, I have used this business time and time again because of them being friendly and professional!
JEFFERY H. le
super job
DEBRA A. le
Staff was very friendly and helpful.
Stephen W. le
The girl there was fast helpful and kind
Edwin S. le
Charlies Auto Repair was great (Reveiw above is for Charlies Auto Repair only ). We had to go to two others U Hauls before we got this trailer. 1st : Did not have trailer. Sent us to another U Haul: #2. #2 told us we'll have trailer ready on date needed. Received call from # 2 U Haul ( 2 hours before pick up time !!!) that trailer not available. Finally went to #3 U Haul (Charlies Auto Repair). They were great. Is #1 and # 2 the way U Haul operates ???? . Need to know so I can allot more time to get a trailer or go somewhere else !!!!!!
Mark U. le
Customer service at this location was By Far The BEST Experience we have EVER had renting a U-HUAL, and we WILL Always tell our Friends and Family to choose this U-HUAL If at all possible.
Armando M. le
Smile
Maria L. le
Really nice services thank you
KEVIN H. le
Nothing, Great Customer Service.
Eric S. le
Very helpful and easy to work with
Ernest Q. le
Best place in town always accommodating
Tracy S. le
You did great. Everything was perfect.
Obdulia C. le
Jesse was very pleasent.and. great customer skill.and very nice.
toni M. le
For under all the circumstances of my truck being cancel from another rental two days before rental date ?? getting a new truck with Charlie‘s auto we were very pleased even with the complications we have they made it right and we were very happy customer. I would recommend them to anyone because they really care for there customers.
mike F. le
Every one of the people at this location treated is with the most respect, and care. They are Highly professional, skilled, and dedicated to ensuring the customer is well taken care of all the time ! Charles even helped me replace a blown fuse in my truck, which controlled the brake lights and turn signals, before I headed out on the road !... We will definitely give this specific UHaul location our business again !
Joan S. le
Helpful customer service at uhaul and Charles Auto Repair made me feel safe and secure. The cost was exactly what I expected.
David D. le
Nothing you can do. We where booked on a back to back rental and had to wait a short period of time for the truck to come in. Maybe not booking so close together. Office staff was very nice/friendly
hilda S. le
Sarah and Jessica were awesome and great service love the family oriented feeling I got from that location.
Lisa M. le
Charlie’s is the best! They are always helpful, pleasant and on time. I recommend them to Everyone I know.
John M E. le
Nothing, great service
Raymond A. le
Outside of truck was dirty. Had to clean the window. Inside of the back was sandy.. I had to sweep the deck off before loading my items in the back.. Interior was not clean at all. Swept it out but the truck needs some detail work.
MICHELE S. le
Great!
MELLISA T. le
This was the second location I went to. I was not informed the change of location from U-Haul till after the truck was picked up. It added and hour to the process.
Jasmine R. le
The only problem that we had was finding the emergency break... but other than that, it was a great experience overall!
Justin M. le
Nothing to improve. Staff was extremely helpful, polite, and professional. Will be returning to finish my move
ANTANIA F. le
My moving experience with this location was wonderful. They where helpful honest and reliable.
John D. le
This facility was perfect. Easy in and out and the customer service was fantastic.
Manuel G. le
Need to maintenance your equipment very poor??
Travis M. le
Excellent experience, will reccomend to everyone I know.
richard B. le
Perform regular maintenance on you vehicles!
Robert R. le
You need to train your workers on customer service skills. I made reservation for Uhaul on 7th street and got sent to dealer on spruce st in Hesperia for them to tell me that they didn't have one on hand. Lost a customer and wasted gas driving from three different stores just to drive back to spruce st to pick up the trailer.
PAM A. le
Check in was less than 5 minutes. I wont go anywhere else , this place was awesome!
Eugene R. le
Old auto repair shop, but very friendly and took care of my needs with u haul. Would use them again
frank G. le
Very friendly!
Lloyd M. le
Friendly. Courteous. Quick service.
Monique A. le
Very friendly staff, and easy to find and I was helped in a friendly manner super easy check in and out. Thanks again!
Eric L. le
The trailer door had been repaired but still jammed. Rental fees were waived. Very professional response. would use these folks again. It's one th6to say you stand behind your service, it's another to do it.
Lloyd M. le
Friendly and helpful.
Meredith B. le
Cleaning of truck
Arthur G. le
Very helpful when I needed to extend my rental. Great no hassle
SEAN G. le
Great customer service
Crystal G. le
Excellent customer service,
rick G. le
Your prices are WAY to high...ouch
nick M. le
Do everything opposite of what you did to me. I want a complete refund!
rob R. le
They were closed when we arrived to drop off the vehicle, but their front door was still open. We were told to leave the truck there at their business and leave the key in the dropbox. We just felt nervous leaving the truck there on a side street, but otherwise everything was ok.
robert S. le
You folks have it pretty much to a tee already.
Mike M. le
Your 1-800 number was horrible and kept messing up my order. Changing locations several times.
Maria C. le
It was an easy transaction. Exceeded customer service! Helped me hook up dolly. She was helpful!
Jeff S. le
I did have a problem with the roll up door. When I returned the trailer they took care of me and handled the problem, with no issues!!
Laura B. le
I had a little problem with the online reservation. The location was unclear and it seemed unfinished because I couldn't accept the terms. In the end my reservation was good and I was happy with the service and cleanliness of the office and truck.
Pearl F. le
They give good customer service, everytime I've been there, they always go above and beyond to provide full service rental needs. That is why I Always go to them first when I or a family member are in need of a rental.
john G. le
Great experience. Nice person to work with!
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