Le client n'a pas laissé de commentaire.
KIM A.
Customer Reviews for Charlies Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very fast and easy Good communication I recommend 100 % this place to others
VICTOR P.The remote check in pick up did not work. I had to go into the location to complete my rental.
JOHN G.Renting equipment from Charlie's is always a great experience. Friendly fast service and very knowledgeable and helpful
KEITH P.Rent out flat bed trailers. I needed a flat bed trailer for palletized equipment. And with a ramp that is flat for wheels to roll easy on. Other than that, keep up the great work.
GEORGE R.Rien
MICHAEL S.Staff is very friendly and professional
MICHAEL S.No improvement necessary~ Everything was perfect and handled very easily and quickly. Would definitely recommend this place.
Shelley V.😄
FELIPE R.Customer service & friendliness was excellentn
JUDITH ANN H.No improvements needed. Everything went well and I would recommend this facility to anyone who needs a rental.
THEODORE W.I have utilized this location on several occasions and it has always been a wonderful magnificent experience even when accidents happen they fix them they're very easy to get along with and speak with and they do try and make sure that you are happy with the results the location on spruce Street and their employees are most definitely all wonderful great people and that is a nice place and I would most definitely refer them to any family or friends
DISHIKA Q.Was not given any furniture pads.
Clayton S.The furniture dolly that I reserved 2 weeks prior was "not available" and the truck had seen better days (ex. steering wheel was chewed up enough to warrand gloves)... but for a local move, it was adequate and te proce was fair.
SHANNON W.Web site hard to mover drop off point should show up as same as pickup point.if it's going somewhere else then fill it out.custumer appreciate.rent so many. Times in one year .get a rental of trailer 0,1/2 off
CARROLL K.Great service.
WILLIAM F.Excellent service à la clientèle.
Patrick G.Rented a 6' c 12' trailer it was in great shape tires were good much better than the previous company I rented from. First trailer with brakes that I have rented also.
DAVID B.Rental is 19,95 per day? I was charged 19,95plus 19.95. I was quoted 80cents per mile but charged 99 cents per mile
DAVID H.Nothing awesome customer service very friendly
JOSE S.Personnel were very friendly and helpful. My experience was very satisfying. I would recommend this location interested in renting a trailer.
JAMES P.Good service
maria S.Check transmission on trucks. I think the one I had was slipping.. may need some work done on it , You don't want a customer having transmission going out on them.. other then that my experience was a good an easy transition.. Thank you.
RAELYNN R.Service was outstanding. Friendly and helpful and very quick both check-out and back in
ANNAMARIE P.Lower the price!!! Paid 900 dollars for a trip from Cali to Oklahoma. 4x8 trailer! What a rip off! Taking advantage of people trying to get out of state! SMH!
RICHARD V.I was charged for two days rental when I was advised I would not be charged for two days. The location provided a refund but that takes time.
MICHAEL G.No improvements needed. Service was great, great customer client communication, fast and quick service.
SAMUEL R.Awsome service
Patrick V.All I can say is thank you for mobile device rental And clean vehicle.
Hector D.Stop all the excess charges, stop forcing all the nickel & diming. Stop the greed!
emilio M.My experience with the rental was good so for now I can't think of anything else.
BARBARA D.Really nice and helpful staff!!!
RICHARD F.For REPEAT clients like myself from MULTIPLE locations Maybe come up w a VIP-like card so we can check out FASTER. Avoid providing same bank card, same contact info, same license stuff EVERTIME. Just scan MY VIP CARD and confirm w my license and GO. Other then that; staff was GREAT !! Thanks again
JAIME R.She was very friendly, a nice person
Brian J.Love this business. They are super professional and in an age of anger and disharmony, they are a breath of sunshine. This is my "go to" shop for all uhaul related needs.
Tracy P.The people at Charlie's were awesome. Great service and the pleasure to work with. They explained anything I had a question about, and we're very helpful. I would definitely recommend them to anyone whether friends or family.
CRAIG M.Staff was friendly and very helpful!
Joel L.Van did not appear to been washed or atleast not well Did not deture us from our plans and all was good over-all
MARK W.Staff was awesome and very helpful, equipment was clean and prepped ready to go.
STEVEN C.There was a substantial amount of detergent soap residue on the floor and I had to wash it, mop it and wait for it to dry.
ALEXANDER P.Office folks were very friendly and knowledgeable,helpful. When I returned my dolly early they happily refunded me a days charge without my asking. Will use them again no doubt !
STEVEN C.I want to rate our transaction better, however, we had some negative experiences. We originally made our reservation for Uhaul through Charile's Auto Repair. When we went to pick up our truck, it turns out that they did not have the truck available for us and they changed our reservation to a different location without calling to tell us. We then drove to the new location, where the shop was closing and the woman behind the counter did not want to help us. We attempted to do the online check in for our truck but encountered a ton of issues. We called customer service where we were told that we were in line and had to wait approx 46 minutes for the next available agent. We were already an hour and a half behind our schedule and this was unacceptable. We called Charlie's back to explain the situation and the woman who answered was very helpful and accommodating. She ended up giving us someone else's truck to make up for their mistake since they wouldn't need the truck for several days. We drove back to Charlie's and picked up the truck with no problems. Moving itself is already extremely stressful and overwhelming and this entire situation put us back close to 2 hours so we ended up having to move in the dark. It was very stressful. I would like to rate our overall experience as very poor, but the woman, we think her name was Jessica, was able to help us and make up for it.
JODI R.I appreciate this location. The personnel are always courteous and extremely friendly. They have always made me feel like I am the important customer they have. My business will remain with them.
SHARON G.the manager of the drop off location refused to give us a refund when we denied authorization of charging my card. the manager then assaulted my friend by punching him and shoving him out the door. he started the altercation and i am going to go to his supervisor. i would recommend removing charlie's auto repair from your list of drop off locations to save future customers violent acts.
CODY S.Twice I have rented from you and both times I have been told I did not have a reservation. Both times I did have a reservation. It would be helpful if this site was more on top of their reservations.
Christina B.Thank you great service
WILLIE K.Great customer service and very thorough about cleaning the truck before it went out again.
Alice R.Thanks
Rosalind B.Nothing everything is good.
MARISELA G.Great customer service. Excellent service.
THOMAS C.Always friendly and efficient. Thanks again I
JULIE H.