Interior of the cab was not cleaned. Food crumbs and some paper on the floor. Did not really bother me. Vehicle served it's purpose without issue.Martin K.
Customer Reviews for Charlies Tire & Service Center
(U-Haul Neighborhood Dealer)
Pour nous contacter
Bellingham, MA 02019
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h30 pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.glenn K.
Le client n'a pas laissé de commentaire.glenn K.
The website would not let me pick up the truck for almost half an hour. I had movers scheduled to go that I had to push back. It was stressful on an already stressful day. On top of that, when I called for help I was put on call back for 40 minutes. Chat was 20 minutes. Eventually the website worked but it was frustrating and disappointing. To add to the misery, I had to drive an hour more than I wanted because the location I picked did not have a truck. I picked that location, 45 minutes from my house, because it was the only location that had trucks available. Had I known I would still have to go truck hunting I would have picked my home location and hoped for the best. This was a terrible experience. I will not recommend this to friends. Uhaul will be my last choice next time.MIRIAM H.
Le client n'a pas laissé de commentaire.Christopher A.
Nothing. Charlies Tire & Service Center made our job a whole lot easier. Their location was ideal for what we had to do. Great to work with!!Dan B.
This rental worked out great. The process from start to finish was very smooth.BRIAN P.
don't charge a cleaning fee until the truck has been inspected by the people who rent the truck out. we cleaned the truck inside both the cabin and back and still got charged a cleaning fee.MITCHELL C.
Le client n'a pas laissé de commentaire.Jeanne C.
Le client n'a pas laissé de commentaire.Kaylee S.
Fuck this place never rent from hereJoseph D.
Le client n'a pas laissé de commentaire.CHAITANYA P.
Le client n'a pas laissé de commentaire.David V.
Le client n'a pas laissé de commentaire.Dan F.
Le client n'a pas laissé de commentaire.Stephen W.
Le client n'a pas laissé de commentaire.Jason T.
Le client n'a pas laissé de commentaire.DANIEL E.
Only recommendation would be to keep up the great work, and to keep a tight grip on reasonable prices. However there was a location change 3 times which I found to be a bit of a challenge. So, adapting to the changes I was still able to complete my task in good time.MICHAEL C.
Very impressed by the staff at Charlie's. Very customer oriented. I would recommend them to anyone. Great experience.ROBERT K.
Le client n'a pas laissé de commentaire.DONNA F.
Staff was extremely helpful.BRIAN G.
Le client n'a pas laissé de commentaire.kevin F.
Le client n'a pas laissé de commentaire.STEPHEN D.
Le client n'a pas laissé de commentaire.LISA T.
Drop off was extremely quick , easy and convenientDavid M.
Le client n'a pas laissé de commentaire.JOHN B.
Excellent service à la clientèleMOLLY L.
I assumed the vehicle took regular gas (not diesel) but this was not posted anywhere.DAVID F.
Le client n'a pas laissé de commentaire.John D.
Le client n'a pas laissé de commentaire.PAUL C.
I was disappointed that Uhaul does not offer Military Veteran DiscountMARGARET A.
Le client n'a pas laissé de commentaire.JEFFREY J.
Le client n'a pas laissé de commentaire.Michael S.
Excellent location Friendly staff Clean snd organized facilitySTEPHEN N.
The Dolly and packing pads I ordered were not includedâ€¦.checkin process took 30 minutes to completeKenneth G.
Using the U-Haul app was AWFUL!! It took us 45 minutes to get the truck. App kept freezing, called customer service for help, we were on hold to long. Never again.David C.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Paul C.
Very easy to get in and out!! The whole rental process couldn't have been more efficient!ANTHONY A.
quick friendly servicesSTEVEN D.
Absolutely perfect serviceMATTHEW C.
Le client n'a pas laissé de commentaire.RICHARD P.
Jay was Great also.James C.
Vehicle Was IN NEED OF FRONT WHEEL ALINGMENT VEHICLE DR IFTED FROM SIDE TO SIDE.. THIS BILLING WAS WAY OUT OF LINE FOR THE TIME WE USED IT. APPROX. 5HRS. THE PEOPLE AT . CHARLIES TIRE SHOP BELLINGHAM MA. WAS VERY HELPFULL.,WE LOCKED OUR CAR KEYS IN THE RENTAL TRUCK AND THEY (Jay came in early)colvin A.
I requested and paid for equipment that was not in the truck as well as charged for equipment I didn't use but was also charged for. I ordered furniture pads but they were not in the truck. Then I was charged for a dolly which was even in the truck if I wanted to use it. total rip off. I requested a refund but nothing. No communication. Very disappointing.deborah C.
Vehicle sounded like it needs transmission work. Was not that cleanCynthia Z.
Mobile check-in is ridiculous. Why do mobile check-in if you still have to go inside to pick up the key?Allison P.
I was in and out quickly I would use this location againSTEPHEN J.
Not muchJesus O.
Fix the Truck Share. It's such a pain and it cost me so much delayAnna S.
The only difficulty we had in obtaining the vehicle was when signing off on the agreement there are two agreements scrolling down and then checking off the boxes this had to be done five times before the agreement went through it was very frustrating and took up an extra 30 minutes of a valuable time frame Other than that it was great to be able to pick up the vehicle on a weekend when the facility was closed easy enough instructions online but maybe the instructions could be posted at the facility near the vehicles in case the person has an issue with there cell phone just a suggestionFred L.
Rude customer service. Very dirty truck!!john B.
Le client n'a pas laissé de commentaire.Karen A.
Truck had a flat tire when we picked it up. Had to bring it back. Thankfully, Charlie's fixed it for us.David C.
I did not book this location (they were great) I booked in Franklin and it was changed late. I had to rearrange my schedule and pay for extra miles. U haul did a poor job. richrichard M.
Just a bigger sign lolMIASIA K.
Le client n'a pas laissé de commentaire.Joseph P.
The owner was there to help us and he was wonderful. That enhanced our experience greatly.Gary G.
I didn't know what 24/7 was, and had not registered before showing up for vehicle. Had no idea I was supposed to do any of that before hand.ROBERT L.
Was a great experience dealing with Charlie's Tire!!Thomas M.
Joe ( I think is his name) handled my reservation there. Uhaul was unable to have a truck for me at my reserved time. The regional office had poor customer service and had a very nonchalant attitude. I was able to work things out with the Bellingham location and am forever grateful for their wonderful customer service.Susan M.
Le client n'a pas laissé de commentaire.Lisa T.
This was the worse U-haul experience that I have ever had. Ordered furniture pads and there were none in the vehicle for me. Vehicle was filthy inside and out, including the dirty, used covid mask that was thrown on the floor. Called U-Haul and complained and was told that a supervisor would call me but that never happened. When I returned the truck, online stated that someone would contact me within 48 hours. That never happened. I will no longer use U-Haul and will let friends and family know about my experience.Mark B.
Le client n'a pas laissé de commentaire.Kelley C.
Le client n'a pas laissé de commentaire.GARY T.
Nothing easy to find and easy to find the key boxERIC O.
Nothing.. They were squared away and honest. Best uhaul experience I have ever had!!JOHN M.
i didn't know you charge for miles in top on that rent charge. but its okJAIME V.
I returned my rental within 8 hours, was never told of nighttime check/in and was charged an extra $20 two weeks later as a penalty. Total rip off.THOMAS L.
The drop off process showed a picture to drop the keys in a box. Unfortunately, the picture was not of this specific location. It caused only a minor delay in my drop off, so not a huge issue.Timothy T.
great people at Charlie's Tires. Smart, efficient. . In and out in a flash.JAMES P.
Not park a trailer in front of the truckKevin L.
I would not recommend Uhaul to a friend because it was a terrible experience. It is not the fault of Charles Tire & Service. It was Uhaul's issues.Christine D.
U-Haul sent me an email saying that I had not returned the equipment, long after I had returned the equipment over 2 hours early. I responded and U-Haul never responded or apologized for this offence. I believe it may have happened because Charlie's was closed when we returned it, but that did not make it any less offensive. I do not blame Charlie's for this. I blame U-Haul and believe that I am still owed an apology.MICHAEL D.
Le client n'a pas laissé de commentaire.JOANN C.
Everything was quick and efficient. I rented a truck twice in 2 weeks with no issues.Thomas M.
They were professional, prompt and very helpful.Philip W.
The furniture dolly and furniture pads that were supposed to be included with my 20' truck were not included. I will need to receive a refund for these items.Derek S.
I paid for a furniture dolly and blankets but they were not in the truck.. they processed the refund for these items without any issues.Kristine D.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.ELIZABETH G.
Le client n'a pas laissé de commentaire.Joseph N.
Le client n'a pas laissé de commentaire.Lee B.
Le client n'a pas laissé de commentaire.Timothy G.
Don't have u- haul call me about an overdue truck and text overdue rates! I only had the truck 4 and a half hours,rented for 12 and took it back with 3/4 of a tank of gas.Keith H.
Le client n'a pas laissé de commentaire.Alfred C.
Very friendly and helpfulJames K.
Le client n'a pas laissé de commentaire.Randy L.
Le client n'a pas laissé de commentaire.Marcia B.
Friendly and fast pickup of truck. It was a great experience and will definitely choose Charlie's tire And service again in the future.Robert K.
I was left waiting for 35 min for a dolly and never got one. Called customer service and they said they would call me back the next day for a refund on that item and haven't heard from them.John F.
Le client n'a pas laissé de commentaire.Roger R.
Improve your online check in app. Took me 30 minutes to get through if. I wish I skipped the online and just went to the guy at the counter. I was late for an appt thanks to faulty technologyMichael S.
Satisfied! Great service!Lee B.
Overall good experience in all areas.raymond D.
Le client n'a pas laissé de commentaire.Brandi S.
Le client n'a pas laissé de commentaire.Jay W.
Le client n'a pas laissé de commentaire.robert L.
Le client n'a pas laissé de commentaire.David H.