Le client n'a pas laissé de commentaire.
Andre C
Customer Reviews for Charriette Homes
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service, Easy pick up and drop off. Thanks
Steven WThanks
Janet JEverything was good and I will rent again from that location
Luther PVery friendly and very helpful.
Danny LOverall, the experience was nice and easy. However, the Uhaul place needs to ensure that the cab of the Uhaul vehicles and the back of the vehicles need to be checked and cleaned once returned. If the Uhaul vehicle has not been cleaned before and after then they need to make sure it has been done before it is rented by a new customer.
Rebecca CThe mobile check-in is very convenient! I had to rent the truck on Sunday, and mobile check-in allowed me to do this without extra days of rental.
Michael HAmazing customer service
Jennah FReserved Truck & Equipment 30 days prior to move date. Confirmed all was okay 2 weeks out. On pick up date did NOT have appliance dolly & required number of blankets. NOT IMPRESSED!
rick hNothing.
Rosayln BA little better customer service would be helpful. It didn't seem a priority to rent out this equipment. I was instructed to go on the lot and find my trailer and hook it up myself. Had to call for assistance in picking up the trailer tongue because it was laying on the ground with no support. Seemed to be a hassle for someone to come out and assist.
Brandon AAwesome customer service
demetris jGreat Location. Highly Recommend.
rick hThe best!!!!!
charles fAs always, very efficient experience.
Rodney MCouldn't be happier with this location! The staff was very helpful accommodating my needs. I will utilize this location for any future rental needs.
senen eGreat Customer Service!!
Elesha QThere needs to be jacks at the locations. My husband went to pick up the trailer and there was no Jack to assist him, and no worker to assist him. Luckily he was able to pick up the 6x12 trailer on his own! But I can't imagine what I would have done had I gone to pick it up on my own.
Brandon SExcellent service. I'll be back
cynthia rVery friendly and helpful
Victoria HThe truck was very nasty It had trash in it from a previous use and the cup holders were filled with a brown liquid. Everything felt sticky. I had to clean it out. I really needed the truck so I did what I had to do.
Whitney VNot very friendly at all Truck has major problems gas hand doesn't work ran out 2 refilled and still said 0 miles squealing under hood overall satisfaction is a 2 out of 10. No more will find another company to deal with. Rude employees very in orthodox
Tammy BI used the 24/7 pick up and drop off and there is an apparent problem with the drop off process. I returned the truck the same day that I picked it up, but it charged me for another day of rental fees. I contacted Uhaul and Michael, the area field manager had the charges credited back on my credit card. The truck was nice, clean and mechanically sound and worked perfectly for my needs. Overall a good experience, but they need to address this issue, which they know is causing problems with the drop off process.
Timothy CMake sure the tags are up to date on the trailers before they are rented ,ours went out while we had the unit.
mark sProvide a larger sign that can b seen before you pass the driveway and have to turn around.
Freddie CThe truck may need a little maintenance. I heard a belt squeal a few times while driving it. Overall no issues and worked well for me.
ROGER BSales rep was super nice and helping. Would recommend to anyone anytime!!!
Frankie Ahave more available sizes and products
Marybell LVery helpful. Nice people
DONALD JMake sure the truck is available when it is contracted to be picked up.
Jenny DClose down this location and find new staff.
Nimit PPlan ahead
EDWIN SYou're Cheraw location is not nearly as friendly and helpful as the Williamsburg office. They're not ugly to you but they do not seem to be that glad to see you. They process your paperwork and do what is required, but they don't make you feel like you are a valued customer.
CAMPBELL MDo not rent them an unsafe vehicle.
John AWaited 1 1/2 hours for a uhaul person to show up and get the keys. Scheduled pick up 10am. She showed up at 11:30. We needed a dolly. No dolly! We requested 1 dozen blanket pads. There was none! They finally found 4 blanket pads. I had to go into my storage locker and find my own quilts to use. I am no happy with this uhaul location!!
JASON MThe truck was not clean and several warning lights were flashing
gerald cFriendly and courteous service
tommy dI had ordered a dolly and I didn't get one. Some Trash was still in the truck when I got it. But the man who gave me my documents was nice. Days earlier, I talked to a regional U-Haul representative who told me she was going to upgrade my truck, but it didn't happen. She told me she would give me 50 free miles and I had to tell the man that. He gave me the miles and took $10 off of my bill when I didn't get the dolly. The regional representative and the man at the pick-up place should have communicated about my order.
Donna RVery friendly personnel, equipment ready at requested time.
Josephus MMechanically very good. Could have been cleaned inside.
Dale NThe oil needed to be changed in the van I rented, but other than that, it was an excellent experience. The staff were friendly and the whole process didn't take long.
Patricia FMake sure tires are good n truck doesn't leak
AMBER C