Check engine light was on in the vehicle, was not an actual Uhaul location, this was a â€œUhaul dealerâ€. Next time I'm going to the actual Uhaul store. This location is also not in a very safe part of town. I was instructed to lock all of the doors so no one steals anything. Not a great experience whatsoever. I will not be using Uhaul or a Uhaul dealer ever again. If this vehicle was properly inspected and maintained for rental as it should be, they would not have let me drive off of the property with this vehicle. They also do not have dollys at this location. I was instructed to drive down the street to pick up the dollys that I reserved online. I am upset that I was put into an unsafe vehicle. I will not even drive my own car around town with the check engine light onChelsie B.
Customer Reviews for Chaseurdreamz LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Louisville, KY 40213
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
10h am à 1h pm / 2h pm à 8h pm
- Samedi :
10h am à 12h pm / 1h pm à 3h pm
- Dimanche :
12h pm à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Did not feel safe picking up this truck! Business was closed and there was a homeless tent camp right next door. There was a man walking around the tent holding a baseball bat the whole time we were picking up the truck. Will not rent from this location again.Jim B.
Didnt agree with the rate. Other than that, everything was goodTerryne G.
Everything was great except there was no dolly and I was loading thing's by myself so it really made it harder and u-haul had me on the phone for an hr.Tina S.
Le client n'a pas laissé de commentaire.JAVIER M.
Sorta of a shady place in a shady end of townLARRY T.
Le client n'a pas laissé de commentaire.ANDREW E.
Very nice woman helped meJIMMY V.
But they have to change battery for my previous truck Cause it doesn't start sometimes it takes time to start ThanksDASAN B.
They charged me twice. Once picked up and again at dropped off. dispute with credit card to get money backNAFIL L.
Le client n'a pas laissé de commentaire.Lonzell M.
Le client n'a pas laissé de commentaire.Joshua E.
Le client n'a pas laissé de commentaire.YOANDY F.
Uhaul did not notify me when the truck I booked was missing a mirror. The person at this location got ahold of someone at Uhaul and was able to move me to another truck within minutes. I was very appreciative he was able to handle Uhaul's mistake for me.Mary B.
Went to pick up the uhaul and the one I reserved wasn't available. We had to rent a larger uhaul and the mirror was missing on one side and there was a lot of play on the steering wheel.Andre T.
Better schedulingMegan C.
Not the place I pick it up the the call I talk to to get it was very poorly and when I went to get it I waited an hour and no one called me and told me that the truck was going to be taken out for extra 2 hours on the other person I think that was very poorly and unacceptableDAVID W.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.JILLIAN P.
The truck that I paid to rent was 17 foot long but we were given a 15 foot truck.Sarah B.
Le client n'a pas laissé de commentaire.Douglas S.
Excellent service! Would recommend this location to a friendsamuel S.
Le client n'a pas laissé de commentaire.Donald F.
Le client n'a pas laissé de commentaire.Stephen M.
No improvement needed. Everything is excellent with this company. I was very satisfied. Customer service is absolutely awesome.FLORENCE J.
The return process takes entirely too long. It took me 45 minutes to drop off my rental!aundra M.
Le client n'a pas laissé de commentaire.Antonio L.
Le client n'a pas laissé de commentaire.Lisa R.
Pick up location could spruce up a bit. Otherwise, overall experience was good.Phillip T.