Le client n'a pas laissé de commentaire.Miriam M.
Customer Reviews for Chat Wireless NY LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Syracuse, NY 13219
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 8h pm
- Dim : 11h am à 5h pm
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything went smooth and with friendly serviceSusan W.
Le client n'a pas laissé de commentaire.John H.
Everything was good all the way to the return. Area is a little suspect maybe some security on that part.SAMUELM P.
Le client n'a pas laissé de commentaire.Kianna A.
Le client n'a pas laissé de commentaire.roy H.
The employee showed up 30 minutes late to open the store and get me the key to the vehicle. I had hired movers to assist in my move so this cost me about $50 by the employee being late to work. The vehicle had the check engine light on, so luckily it didn't break down once I finally actually got the moving truck. There was also a leak somewhere between the windshield and the hood, and it was raining out, so it was also raining in the cab of the moving truck. As it stands, I will look elsewhere if I ever need to rent a moving truck again. Very frustrating experience.Nicholas H.
Le client n'a pas laissé de commentaire.Cali A.
Le client n'a pas laissé de commentaire.Sharon M.
Le client n'a pas laissé de commentaire.Jennifer B.
Problems with app.Saul K.
Offer a daily deal with unlimited milesKERRI LYNN R.
Make sure gas tank is full and back of truck is cleaned out The guys in the office were friendly and accommodating, the previous user brought the truck back lateRAYMOND D J.
Le client n'a pas laissé de commentaire.RAMAN I.
Le client n'a pas laissé de commentaire.Willie M.
Le client n'a pas laissé de commentaire.MICHAEL E B.
There are the bestMARIA M.
Le client n'a pas laissé de commentaire.Suzanne F.
Windshield was very dirty and should be cleaned when vehicle is reserved for pickup. Inside of back of truck were candy wrappers and spilled candy. They never gave me the dolly and blankets i ordered and paid for. I stopped at another location that gave me blankets but dud not let me take a dolly. Chat wireless did not hive me a credit for the one bag of blankets i fid not use or the dolly overcharge. Pressured me to accept a 69 cent a mike rate instead but didnt give me credit for the 12 miles i did not use. Told me i would have to call customer service myself to get refund for the dolly. I love uhaul but will never go to this location again.Cyndie L.
Le client n'a pas laissé de commentaire.Katherine C.
Quick and easy!MARY E D.
Le client n'a pas laissé de commentaire.Willie M.
Honestly, we didn't realize all the extra background checks until we got there and were standing outside for 15 minutes filling out the background information instead of being able to do it ahead of time. The combination for the keys didn't match up. And on top of the $30 rental it was another $30 for mileage and $30 for gas. $115 to rent a lousy truck for 4 hours.Erin S.
The vehicle was clean but old. The location was convenient and stager were super helpful.SHADIA T.
The man was professionalRuth B.
Let your workers know how to explain clearly procedures clearly.BARAKA D.
We dropped off the truck after hours and the instructions for dropping it off were a little unclear. The parking lot was very busy and there wasn't a clearly defined location for leaving the truck. It would be nice for there to be designated parking spots for dropping off vehicles.Andrew A.
Everything was awesome and anything I needed I got help with. 🙌JENNIFER M G.
Le client n'a pas laissé de commentaire.CALEBWINDSOR R.
Le client n'a pas laissé de commentaire.joanne S.
Overvcharged and not happyTHOMAS KEVIN C.
Le client n'a pas laissé de commentaire.BETHALISON H.
Le client n'a pas laissé de commentaire.William B.
I appreciate my service that I received. Very professional and pleasant.LATEASHA J.
1. Location was convenient but not easy to find due to a very small sign and no Uhaul tucks visible for me to know exactly where to go.Was not expecting to drop off at a cell phone locationDOUGLAS P.
Chat wireless was open until 8pm Sat the 6th of Feb I had called & confirmed. At 6pm when i attempted to drop the truck off the doors were locked so i called and the phone rang & rang. A girl finally came, unlocked the door, didnt speak to me, went to the desk so i said i was there to return a truck. She said your all set and took the key. I asked about it being checked in, she said id get an email bc she had to take pics & check mileage etc. I told her i had the info, she said she had to do it. I asked if it would be processed tonight, she said..yep...so i left. No email as of sunday at 130pm so i used an email link to check the truck in myself. She was rude and disgusting and should not be waiting on customers.Donna C.