My experience at the location was excellent. The staff there fixed a problem the corporate Uhaul created and I couldn't think of anything the staff in Braselton could have done better.Nathan M.
Customer Reviews for Chateau Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Braselton, GA 30517
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun et mar : fermé
- Lun au mer : 9h30 am à 5h30 pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Tire service was required during rental. 2 hour wait time.Steven L.
Le client n'a pas laissé de commentaire.Ray K.
Excellent customer service. Prompt, knowledgeable and efficient.Mark M.
Le client n'a pas laissé de commentaire.Amy M.
Le client n'a pas laissé de commentaire.CHONG HON K.
Le client n'a pas laissé de commentaire.LaShonda M.
Provide better plans for when the internet was knocked out for THREE days. I was never notified. The process took me over an hour to complete my checkout. Jasmine was stellar, professional, and friendly to help me checkout my rental and check it back in all amongst a very rainy stormy day.Vermell W.
Le client n'a pas laissé de commentaire.Guillermo A.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.Steven G.
Le client n'a pas laissé de commentaire.lesley B.
Le client n'a pas laissé de commentaire.Jeffrey J.
-- A/C was inoperative because temperature adjustment knob was broken -- Employee was first-time user of the system (for check-in and return) so process took far too long and required assistance (by telephone) from another colleague. This limited my available time to use the vehicle since I was required to return it by 5 p.m. for another customer.MICHAEL S.
Had to rinse out inside of cab because of mud and dirtâ€¦also had to air out the cab for 12 hrs because of the stench of smoke . Had to blow out the box container because of debris left inside â€¦also had to wash the front windows to get rid of bugs and dirt. I feel the trucks should be smoke free due to people being allergic to smoke.MaryJane H.
Le client n'a pas laissé de commentaire.Adam D.
Le client n'a pas laissé de commentaire.Robert P.
knowledge about the coverages or paperwork on it for insurance and manuals in trucksApril A.
Pricing transparency I had no idea what this would cost until I returned the unit and then it was over $500 for 6 days and 60 miles. Absolutely ridiculous never again.JUSTIN K.
Have clean and maintained vehicles.Derek D.
I paid for two days but only used the truck for one day. It was not easy getting a refund. It has been a day and I'm still waiting. I had to go to corporate. No joy yet.david H.
Note, however, they don't have any vehicles, trailers, hand trucks, etc. at this location. It's all at another nearby location. Since most(?) folks order what they need online, that shouldn't be a problem. It might be helpful to let your customers know about the situation.DAVID F.
You need to let your customers know if you do not have the requested items on hand before the time they arrive to rent the truck.Bern F.
Le client n'a pas laissé de commentaire.ELISE S.
excellent, feeling very comfortable about the whole transaction.Angel R.
Le client n'a pas laissé de commentaire.MARIUSZ S.