Experience was very convenient.
Dianna M.
Customer Reviews for Chavez Plumbing and Supply LLP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent customer service
Regina S.Thy were very helpful and prompt.
BILL J.Jet, was super friendly and helpful
scott M.Engine light was on
Marc M.I was given the utmost professional and friendliest customer service not just hearing grants but also CC over the phone from Albuquerque as well thank you so much to all employees of U-Haul
Jamie F.Nothing, the staff was courteous and friendly very helpful with my return of the truck..I would highly recommend this place..
barbara R.He did it right.
Samuel B.It's hard to say in today's world we are all just trying.
todd J.Great customer service! Thank you so much!
Alexis M.Staff went beyond expectations to help me with equipment returns. Merci.
Robert T.Always great service with a smile and everyone is eager to help me here every time I come in :)
CRISTINA I.Excellent service à la clientèle
Hollan S.There were no 15' trucks available which is what I was seeking. Otherwise good experience.
Shawn A.The "easy" pick up option using a cellphone was a complete nightmare. Uhaul gps kept saying we were in the wrong location, despite being parked in front of Chavez Plumbing. When, finally, uhaul bent the rules to verify us, the lock on the lockbox wouldn't work. It took almost 15 minutes of resetting combo, puling, jerking and tugging to finally gain access. All in all, it took one and a half hours to get the truck. My feeling is that the issues were uhaul related, not location oriented. The uhaul customer service rep stayed on the phone the whole time and was finally successful for getting us our truck. Kudos to her, whoever she was... Hideous experience overall...
Leone M.Everything as was great n even personal
Bessie H.Nothing, everything was great
Larry D.Dropped off truck after hours. Good cell phone recieption. Key drop was easy to find.
Manuel M.Keep the fuel at half way mark if we are expected to leave it at the half way mark. The drop point should do a better job at check in and not be quick to charge for an extra day if it was turned in on time.
Cythinia A.Drop off location was closed. The web site was hard to use as it kept saying it did not exisit. Not sure why.
Cythinia A.The man that helped me was super helpful in attempting to assist us in getting a credit for early drop off. Great customer skills in person and on the phone. Definitely top notch Uhaul experience at our drop off!
Judy G.Excellent service à la clientèle
Hollan S.Staff was very helpful, knowledgeable and friendly. Keep up the good work!
Charlene R.Merci.
ann S.one tail light did not work on eather trailer we tryed
Carol D.Nothing. Everything was just fine.
Thelma D.This u-haul dealership opened an hour earlier than any of the neighboring u-haul dealerships. Very grateful for that.
Juan K.Staff was amazing. They went above and beyond customer service.
Tony M.Great customer service… Friendly, helpful and efficient.
ANDREA A.The manager noted “honestly a lot of places don't look at vehicles/etc between uses.†He and I had to mark vehicle damages before I left the location, which would have been documented from a previous walk-around.
Roslyn G.Clean the inside glass as well as the bugs on the outside.
JAMES M.Uhaul went above and beyond for me and my wife. 👍👍👍👍👍
Joseph H.The staff was very excellent to work with
MARK N.Customer service was excellent from time I reserved the u-haul till we turned it in. The young gentleman was very helpful and respectful. Would give a 10/10. Thank you!
Clarissa G.Nothing chavez in grants is fantastic! Perfect all the way around
LYNN W.I am grateful for the store management (Jay) for not only providing the truck on time, but assisting in getting us critical help for our loading. We could not have done this without them.
MICHAEL G.How do you justify $3 755 for this rental and in February I paid approximately 1 800? I'm not criticizing Chavez Plumbing but I'm asking Uhaul corporation?
RAYMOND C.It was very simple, quick and they worked with me very well.
LAURA T.List this location first in this area.
JAMES G.Customer service at this location was above and beyond it was the best experience I've ever had renting!!
ROBERT K.Excellent customer service in the store that took the time to understand our situation and come up with a great solution.
DARIN S.Very helpful and friendly staff.
Gregory K.Let the customer know it might be parked in back lot.
Melvin D.No one was there. No phone calls returned. Hope everyone there is okay.
Frank B.None excellant customer service
SONIA G.