I rented the truck for 6 hrs. and was charged 2 day rental, and 2 days of insurance because the dealer was dishonest. He also told me the tank was full when it wasn't even close. I only drove 53 mi. and ended up putting in 12+ gals to fill up. U-Haul needs to reimburse me 80,00 $ Call me please. 760-522-5258KEITH V.
Customer Reviews for Chavez Tire & Wheel
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Lisa M.
I would ha e preferred to drop off at original location where I rented a storage unit. I was redirected during my move To another locationJeffrey A.
Le client n'a pas laissé de commentaire.Samuel W.
Le client n'a pas laissé de commentaire.DREW G.
Le client n'a pas laissé de commentaire.Ronald H.
He pulled the old â€œtank is fullâ€ when it was 7/8 trick. He didn't wear a mask when talking to me. Stand-offish attitude. Office was filthy.SIMON T.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.PEDRO R.
Be aware if they ask you to park your rental right in the driveway on the slightly slanted, uneven payment; rather than in an open parking space, as the UHaul guidlines require! This will make your fuel level slightly off the mark, for which you will be charged; when you're sure you brought it back at the level you received it at! I wonder how many of these extra fees have been collected this way? I know of one other review that claims a hair of a difference; & now I think we understand how it works! The truck also arrived for drop-off 20 mins early, and the driver asked the shop to wait until I arrived for billing; but he didn't. I was on time to pay with a different card; but he wouldn't change it ; and of course would not give me a printout of the extra charges; saying he emailed it. (I had not received the email yet). Poor customer service & lack of concern for my complaints! Uhaul changed my desired choice of drop-off the day before to this location without an option. Not happy all the way around on this one!Caroline L.
I was charged for a few items that were not included in my rental truck. Also a little nit-picky on the gas amount. I tried to fill it up to where it started, but still got dinged for about 10 $in gas.SCOTT C.
Le client n'a pas laissé de commentaire.MANUEL R.
I was over charged and told to call a number why should I have to do more work to get my money back!!!!Steven C.
Le client n'a pas laissé de commentaire.JEAN L.
Poor customer serviceROSALBA A.