Not charge customers for insurance when they didn't ask for it...even called to have it corrected and still was charged..Crystal H.
Customer Reviews for Check And Deli
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Canton, OH 44702
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 6h30 pm
- Sam : 10h am à 5h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JONATHAN C.
Le client n'a pas laissé de commentaire.ABDALLA M.
Le client n'a pas laissé de commentaire.CRYSTAL H.
Rented a 5x9 trailer that was dirty I had to clean it out. Charges was not explained and when I returned the trailer date earlier I was hit with a cleaning bill of 15.90. This is a robbery with out a gun. I will not rent from them again. Will buy my own trailer. Total bill was 100,91 for a 49 rental. Tried to call to discuss the charges no one called back. Buyer be where.GEARY P.
Le client n'a pas laissé de commentaire.John G.
Le client n'a pas laissé de commentaire.JOHN H.
I had taken picture of the gas tank, and the Crack on the left front of window, like suggestion to show when I returned the truck, but no one was at the location, even though their hours said they would be. Then even though the gas tank was left exactly if not more where it was when I received it, I get charge an extra 74 some dollars an change. If it wasn't for the location where I picked it up being so considerate, I would of given you a lower rating.Schrene S.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.BRIAN T.
Have the correct fuel level recorded.SIERRA G.
Le client n'a pas laissé de commentaire.SANDRA F.
Was told over the phone to have it back by midnight . Then had a turn in time at 630 pm & only had the truck for 12 hours and got charged for two days. Not good:KAYSEY P.
Le client n'a pas laissé de commentaire.TINA J.
Make sure the worker gives CORRECT information about drop-off. They told us that there were no fees to drop it off anywhere but there were and they had us go to a location that was not found on Google maps to get the truck to bring it back to them.Austin P.
Le client n'a pas laissé de commentaire.KYLE D.
Clerk was very helpfulMICHELLE P.
Le client n'a pas laissé de commentaire.Eriqa W.
Truck was fine but not very clean.Joanna B.
The Tusc location was great. The phone gets answered, the trucks were clean, I had zero trouble and the woman helping was great. On the other hand, the columbus rd location is HORRIBLE. This was the fifth terrible experience I had with them. On August 1st: I waited in the store a half an hour waiting to be helped. The help suggested i wait around to see if the truck was being returned even though i reserved it at least 24 hours before. They didn't care if i waited all day there bc i asked if i could bc i drove 30 minutes and needed to move. He said he would call when it got back. We called 2 hours later. He said 2 more hours and he would call! He never called. My move day was screwed. I call ( for the fourth time) the same day to reschedule bc 6 hours passed . No one ever answerred the phone. I was on hold 25 minutes! my reserved truck was never returned. I was never called , accomodated, or apologized to. I tried to call Columbus rd on the 7th and schedule again bc they are the closest to me. and they said there was nothing they can do . They wouldn't check my account , take a complaint and refused to be accountable bc â€œ there is nothing they can do and no one to tell.â€ Whatever. Don't forget the truck with the blown tire you tried to give me and blame me for. Or the extra money i got charged for the wrong truck and dolly i didn't ask for. And the 3 ppl in front of me clearly had been screwed over too. Tell the employees to go work at Walmart and get people who answer your phones instead of holding up the counter staring at their own. No one knew anything and couldn't figure out what was going on. Get it together Columbus rd ðŸ¤¬ASHLEY D.
The truck literally sounded like it was falling apart. The rail never came out the whole entire time I had the truck which made it so hard to move, there was trash and spit bottles left in the uhaul. And It took almost 45 minutes to check my truck out because the website wasn't working.Taryn S.
You guys were greatRegina W.
Le client n'a pas laissé de commentaire.Carol P.
Continue to be outstanding!!MARLON B.
Le client n'a pas laissé de commentaire.SOBRINA C.
Employee was very nice and helpfulJason Lee T.
I payed for dolly and them 10$ Sheetz and didn't get them !! Give me my money back , such a scammitchell B.
Le client n'a pas laissé de commentaire.TERRY K.
Return truck at 2:30 and Deli was closed park the truck and put key into the Dropbox truck needed service very very badlyNORMAN F.
Le service à la clientèle était génial. Picking up and returning the vehicle was easy. ThanksJERRY E.
Le client n'a pas laissé de commentaire.DARRELL B.
Keep doing what you are doing. Excellant service in all areas.DARLENE B.
It wasn't the location I was frustrated with, it was the process. I didn't feel that I should be paying so much for a rental when I was doing the entire job of check in and check out. It was a time consuming process that cut into my time for moving.Lisa E.
Le client n'a pas laissé de commentaire.ROLAND T.
Le client n'a pas laissé de commentaire.Nicholas M.
Did not recive my deposit backNICOLE F.
I dropped off my rental and they were not open.Marie R.
Best location and best customer service everMIKE H.
Best customer serviceMIKE H.
Didn't have uhaul that I made reservation for currently in the dispute process to get credited for my 50 $guaranteeDakota B.
Le client n'a pas laissé de commentaire.JESSICA D.
Le client n'a pas laissé de commentaire.CHERYL H.
The truck was so dirty. The whole side of my white couch was black, not happy at all. And, we had to wait in line for 35 mins to even get the truck.Chad G.
Le client n'a pas laissé de commentaire.WILLIAM F.
Best location and best customer service in all over OhioMIKE H.
They improperly hooked up my vehicle to the trailer. I was very lucky that the emergency brakes held it on the trailerRonald H.
Everything is good. Real professional and quick.SANTO R.
Le client n'a pas laissé de commentaire.Shatara H.
Shannon was great!!!! I needed this rental to help fullfill buying something I've had on my bucket list and was so happy when it was done!!!! Lol!!! Thankyou Shannon!!!!MARY H.
Renting at the store went great, however using the app was horrible.CAROL P.
The only thing I don't like is the location. The service is excellent.PATRICIA V.
Le client n'a pas laissé de commentaire.KLINT F.
They didn't give me a dolly at first then said i had 2 dollies when i only had one then tried ti double charge meAnita B.
Every thing was quick and simpleSheryl C.
Le client n'a pas laissé de commentaire.KYEASHA P.
All goodPATRICIA C.
First the truck we reserved was not available. Then the rate and mileage were charged at a rate higher then the rate reserved. And when I returned the vehicle at 2pm when scheduled the agent was rude and had attitude. She told me that we were good with the billing and let me leave. She doesn't check in the vehicle till 5pm creating another daily charge to the bill.Angela R.
Le client n'a pas laissé de commentaire.Lisabeth D.
Young Gentleman helping me was very kind and very helpfulNancy B.
Le client n'a pas laissé de commentaire.BREONNA W.
Not charge for the fuel fee when we returned it with more gas than when we got itCheryl H.
I did not use a dolly at all I did put it on the order but did not take one to have to bring back so I don't know or understand why I was charged 196 $also I paid when I went to pick up the uhaul which was the 69 $that it was supposed to cost so why am I being charged again?Tyler C.
Le client n'a pas laissé de commentaire.Chris F.
Great staff. Will definitely return.CARMEN K.
They are good people!JENNIFER S.
I believe I was double charged for Gas n millageSamuel B.
Rental pick up location was disgusting!Paul C.
My dollies and blankets were not in the truck and the employee had no access to retrieve these items. But I still had to pay for them.Jasmine B.
Le client n'a pas laissé de commentaire.donna G.
Be honest...I reserved a truck and when I got there they didnt have the truck I reserved 15' so he said that he would charge me for the 15(29,95)...but he charged me for the 17(39,95)...when I reserved it said that it would be 31 and some change..i could have went to another location for the simple fact we had to wait for him to return to the store!! I called customer service and some how we got diconnected...he didnt even use my reserve he made another one and I told him I reserved a 15 footer for 3:30...Kala H.
Simplify the check in...I put my info in online and still had to do it again when I arrivedKala H.
Le client n'a pas laissé de commentaire.Kelly F.
They couldn't get an approval for a 400 lb riding mover to be moved in your 5 by 9 trailer. My sun can haul 9500 lbs and I sat for an hour for someone on a phone to approve it. What a joke!JOSEPH B.
People were friendly, helpful. Location was good. Truck worked fine.John B.
Friendly and helpful staff. Convenient pick up and drop off location.Holly S.
Le client n'a pas laissé de commentaire.chavez S.
Le client n'a pas laissé de commentaire.Ryan M.
Le client n'a pas laissé de commentaire.Carol W.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.Robert C.
Have all items requested in uhaul at time of pick up, also was told due not have thise items id be credited... NOT must need every dimeJonathan A.
Already have recommended this uhaul location to many ppl some of them have rented already from this location..fast courteous attention to ur moving needs..check them out for ur next moveshirley G.
Le client n'a pas laissé de commentaire.christopher S.
Get rid of this location worse location I have ever been at I had to hook up my own trailer in the rain with no help and had drive through the grass because it was blocked in by u haul truck. I also had take electrical wiring connector from another trailer because it was missing Worse u haul I have ever been at in my entire lifeTIMOTHY R.
Make sure stuff from previous customer is out of truck n offer the dolly. But young man was friendly n not overbearing.BRANDY B.
The customer service Represenative was nice and the check process was smooth and the vehicle was very well maintained.Channing P.
Le client n'a pas laissé de commentaire.GLENNA D.
Le client n'a pas laissé de commentaire.JOSEPH M.
Excellent services. the manager explained everything to me which removed my concerns of unexpected fees. Very honorable man.DELIA V.
Le client n'a pas laissé de commentaire.JOEL Y.
Excellent reception! The drop off was so much easier and faster than the pick up!David R.
Please use my preferred location next time, which was 2 miles down the road.Aaron V.
The truck bed was filled with debris and previous customer contents (dental floss picks and little girls broken toys). I had to clean the bed before I felt okay to load with my contents. How were they not charged a cleaning convenience fee, and why was the bed not cleaned prior to next customer use as contract states?Michele S.
I was emailed a receipt for 71,69 however they took 90,04 out of my account I emailed them and still heard nothing backDebora R.
Le client n'a pas laissé de commentaire.Delton B.
Quit jacking up the prices! Over 350 dollars for a one way trip is outrageousJoshua M.
Le client n'a pas laissé de commentaire.Shawn B.
I have trusted Uhaul for many years and they always take care of my needs. I always get the insurance because you just never know out on the open road what may happen. The staff was friendly and courteous.kelly C.
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