Customer Reviews for Cherokee Landing Texaco
(Concessionnaire U-Haul dans le voisinage)

82 évaluations

6511 Bells Ferry Rd   Woodstock, GA 30189

(770) 516-4712

Heures d'ouverture de l'établissement

  • Lun - ven : 6h am à 10h pm
  • Sam - dim : 7h am à 10h pm

Services dans cet établissement :

Pour nous contacter

(770) 516-4712

6511 Bells Ferry Rd
Woodstock, GA 30189

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 6h am à 10h pm
  • Sam - dim : 7h am à 10h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

I made a reservation at one location but was pushed around to 3 sites before I was able to pick up my truck.

Chris P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANIRENE P. 
Évaluation :
3

The drop off was at a gas station so I had to wait until the clerk could get away from the cash register to inspect the truck. That took several minutes, but otherwise it was fine. Easy return.

Kimberly A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Anthony W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Gregory G. 
Évaluation :
3

The location has no Uhaul sign visible from the road and no equipment sitting out where you could tell it was a Uhaul location. I called once I couldn't find it and was just told to go to the Texaco. The location entered the fuel incorrectly after I returned the truck which resulted in a $34 charge. I picked the truck up with 1/8 tank and returned with 1/4 tank. After calling the location they figured it out and refunded the charge. Shouldn't have to go through that.

Richard O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicholas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC H. 
Évaluation :
5

Clerk was very friendly and efficient.

BEN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victoria G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George I. 
Évaluation :
5

Just letting the customers know before arriving, that the furniture pads and Dollie are not available at the location..Other than that great overall experience

jabari P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGORY B. 
Évaluation :
5

Good service! In and out quickly!

Judith C. 
Évaluation :
2

The truck box was dirty, had to sweep it myself when I got home. The cab was full of mud and the bag of furniture pads was wet and stunk, so I didn't use them.

Paul A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alberto S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Marcelo C. 
Évaluation :
4

Prompt service, equipment was ready when I got there

Bob G. 
Évaluation :
4

The lock I had would not fit the location's opening. When I was checking in the assistant told me the locks were $15.00. When we arrived on Sat. then it had gone up to $22.? and she would not make any adjustments. I had gone to look at the facility on Thurs before coming back on Sat. That is pretty sad. I was sure that the opening on the storage door was a standard opening. Do you all make them that way so all people have to buy a lock from you? ,

Ann L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

vamshi S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Karin L. 
Évaluation :
5

Provide signage detailing equipment drop off location.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
5

KEEP UP THE GOOD WORK!!!!

william R. 
Évaluation :
5

Provide hand sanitizers and require all employees to wear a mask in this pandemic.

Sherilyn G. 
Évaluation :
5

Picked up as excellent. Young lady at drop off was extremely nice and competent

Phil S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

This location was fine ! The problem was U-Haul it self making me going 20 miles to pick up a truck that and return to another location that I didn't planed to do so ! Very very bad customer Services ! U-Haul sucks ! Never again

Uady N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Francis D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tonya H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian G. 
Évaluation :
3

Battery died and we had to use personal equipment to jump start it multiple times.

Zachary B. 
Évaluation :
5

Representative was professional and helpful, thanks!

DANA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa R. 
Évaluation :
5

Your app needs improvement... it kept on login it me out and wouldn't remember my device or account I already had . Otherwise , all was smooth .

Jessica W. 
Évaluation :
3

Please vacuum the front and rear of the van.

Billy R. 
Évaluation :
5

Very friendly, We did check the brake lights and turn signals at rental and they worked fine.

Joe R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Quick and easy no issues at all

Billy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA R. 
Évaluation :
3

There was not really any space to park our 20ft UHaul.

Rachel F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
5

Very friendly and courteous staff.

michael L. 
Évaluation :
2

The trailer had a half missing license plate. When I asked I was told it was fine and I didn't need one. Also the running tail lights didn't work.

Erik M. 
Évaluation :
5

more supplies

Scott N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

calvin W. 
Évaluation :
5

Same courteous service. very professional, I am very satisfy

Paul E. 
Évaluation :
3

The vehicle was so covered with bugs on windows, I had to clean before my trip. Also, when pulling out of facility, the dash had a warning of low tire pressure in right from tire and when I checked it was 40 lbs low on air pressure which I had to fix before my trip. This could have a potential hazard and should not have happened. Equipment needs to be checked better before releasing to customers.

Scott A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julianne M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

calvin W. 
Évaluation :
5

Daniel was great to work with!

Ronald H. 
Évaluation :
1

This location is a joke - it is so tiny customers cannot even turn around in the lot. It took over 20 minutes to get my receipt, the attendant said only one person knows how to do it and hes not there. "Normally it takes TWO hours to process a drop off".

Michael C. 
Évaluation :
5

Nothing for me. It was a seamless and smooth experience.

Brian V. 
Évaluation :
5

Rien

GREG K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myndra A. 
Évaluation :
5

The gentleman that assisted me at this location was very virtuous and kind. Although he was running a convienience store, he provided all the individual attention I needed to check out and understand the equipment. I will highly recommend this facility to anyone looking to rent moving equipment!!

Clayton H. 
Évaluation :
1

I was charged $5 an appliance dolly and had another.charge I want familiar with. I emailed them, but never heard back. I'll continue to rent form Uhaul, but never again from that location. I'm also never going to leave one of your rental locations without knowing the exact total of my final bill. I work too hard for my money to get ripped off.

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

Quick online reservation. Store owner was very nice and it was quick in and out. Dropped off the van after hours and used the drop box. Easy peasy. No hidden fees or crazy charges.

Brandy R. 
Évaluation :
3

In a pinch I would use them. The cocoa location that I called First two weeks ago didn't even have the right truck for me and sent to Cherokee

Kent B. 
Évaluation :
5

The guy how work there is a wonderful person thank you sir

bereket A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe S. 
Évaluation :
1

Not let this place be an authorized vendor.

Matthew R. 
Évaluation :
5

No problems at all...

Armand G. 
Évaluation :
1

The 1 star reflects how angry I am at UHaul even 3 days after I picked up the equipment. The rating has nothing at all to do with the people or location. I reserved a truck and tow trailer 2 weeks in advance with a late afternoon pick-up. I was informed 60 minutes prior to pick-up that the equipment was not there. Yet, when I drove past the location I wanted to pick-up from, there were multiple 15' trucks and tow dollys on the lot. UHaul made me go to 2 separate locations to pick-up the truck and trailer. NO! YOU GO GET THE TRUCK AND TRAILER AND HAVE THEM READY AT MY DESIRED PLACE OF PICK-UP. DON'T TELL YOUR CUSTOMERS TO RUN AROUND THE CITY, YOU RUN AROUND THE CITY FOR YOUR CUSTOMER!!!!!

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan S. 
Évaluation :
2

This location is a Texaco gas station. Only 1 employee working in the store. If someone else is in the store buying crackers or oil or whatever, you just have to wait until he is free to do Uhaul business. He was also the one to hook up the trailer to my vehicle. When I asked questions he didn't seem to know much about anything, and he is the owner and only one there. I did not feel secure loading my Jeep onto the trailer and had to go to the local Uhaul store, which was supposed to be my pickup location anyway. They had to hook up lights and everything because it was not done at the Texaco station. Very dangerous considering I had to drive 8 hours on I 85! If I didn't go to the Uhaul store on highway 92 I wouldn't have even known. Wouldn't Uhaul have been liable for an accident if one occured due to no brake or signal lights??!!

Carmen M. 
Évaluation :
5

The Owner was great here. I would rent from this location again.

Micahel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shannon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james B. 
Évaluation :
5

Nick was so wonderful to work with. The UHaul system was down but he knew what to do so I was still able to rent the vehicle. He was patient, professional, and kind. I will be a return customer because of Nick.

Billie H. 
Évaluation :
2

Please advise why I was charged for safemove plus when I did not ask for it. I will dispute

april K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tim R. 
Évaluation :
3

Evidently, there was a mileage allowance I was not made aware of..., I should've been advised of the allowance and mileage rate at time of reservation, and again when I picked up the truck on 6-22-19. Also, the mileage allowance of 76 miles only covers the distance from pick up to drop off point.

Gary D. 
Non les évaluations ont été soumises pour cet établissement.

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