London L.
Le client n'a pas laissé de commentaire.
Évaluations des clients Chicago Auto Exchange
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Chicago Auto Exchange
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Talecia E.
The customer service was excellent. I checked out very easily everyone was courteous and friendly which made a very difficult easy. Returning was fast and simple without any problems. I would recommend this facility to my family and friends.
Michael B.
Don't know. The staff was very help
Juan R.
Everyone was super helpful and kind.
Tommie T.
The truck was not clean it was old turn Wheels loosen I would not go back to that one but the lady was nice
Al D.
I started attempting to rent a 10 ft truck from Dave's Pro Collision. The website directed me to a location in Crete, IL to finish the reservation. I spoke with the representative and rented a 10 ft truck as a one way rental, even though I planned to return the truck to Crete. 2 days later I received an email moving my rental to the Chicago Auto Exchange and changing my reservation to a 15 ft truck with an in-town reservation that would double the cost. I arrived at 8:30 to pick up the truck, but they did not know of the reservation and were not on site until 9:00. then I was told, that while there was a 15 ft truck there, I could not rent it at the one way rate. I spoke with a member of the national call staff and then the regional call staff. I was then given a 20 ft truck at the one way rate. I had no desire to drive a truck twice as big as I needed which also used more fuel. If you do not have the equipment available, DO NOT RENT IT!
Cherlyn R.
The truck was clean but needed maintenance. It was difficult to accelerate and the engine was noisy.
Dale W.
The service was excellent and i don't think it can be topped the young lady that helped me was fantastic
michael M.
Friendly staff
Polly F.
I had reserved a utility dolly, but when I picked up the truck all they had was an appliance dolly which was too heavy for me to manipulate and did not have a wide enough base for what I needed to move. The business owner realized my dilemma and was kind enough to give me his personal dolly from Cosco, which also could be converted into a cart. It was aluminum and therefore lightweight, so it worked out more than perfectly. Thank you so much; you saved the day!
ONeal M.
Great service
John S.
Appreciate the ability to return the rental 24/7
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