Customer Reviews for Chipley Hardware
(Concessionnaire U-Haul dans le voisinage)

475 évaluations

1163 Jackson Ave   Chipley, FL 32428
(Hwy 90)

(850) 638-9444

Heures d'ouverture de l'établissement

  • Lun au ven : 7h30 am à 5h pm
  • Sam : 7h30 am à 4h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(850) 638-9444

1163 Jackson Ave
Chipley, FL 32428
(Hwy 90)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 7h30 am à 5h pm
  • Sam : 7h30 am à 4h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH C. 
Évaluation :
4

The staff was very friendly, and seemed to be very organized as everyone carried out their roles effortlessly.

Dalton B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack S. 
Évaluation :
5

The truck was noted to have a little less than 1/2 of fuel however the low fuel warning light was flashing. I put in $125 in fuel. I returned with almost 1/2 tank. With the cost of gas it would have been nice to have received a credit for the fuel I did not use. The service was excellent and the agents friendly and helpful.

Beverley T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff D. 
Évaluation :
5

Always excellent service!

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nakisha M. 
Évaluation :
5

Fast, courteous, and friendly people! It was a pleasure to do business with Robert and the crew at Chipley Hardware.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryll D. 
Évaluation :
5

They guys treated me like a family member, will recommend, love you bye

Christopher L. 
Évaluation :
5

Just keep doing what you do

SHAWN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTONIO R. 
Évaluation :
5

Customer service was great although I moved 5 hours away wasn't given the right location to drop it off an charged a late fee due to poor communication through the uhaul but other than that was great.

Haley B. 
Évaluation :
5

Everything was great.

Ronald J. 
Évaluation :
4

More equipment at this location only had 1 tow dolly and it was flat

Dericote P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

HELEN C. 
Évaluation :
5

Will definitely use Chipley Hardware again! Great customer service! Merci.

Amber R. 
Évaluation :
5

The whole process was smooth and easy. Highly recommend this business.

James G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dottie I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALTON P. 
Évaluation :
1

When I booked the Uhaul last week, I asked for a covered truck. I was told that they only had a 26foot vehicle. I went ahead and reserved it. Upon arrival we took the vehicle and drove 243 miles and returned it the same day. When we returned we noticed several smaller enclosed vehicles in the back where all Uhauls was stored. Never was these mentioned. Either at reservation or even pick up time. This was used to pick up items to be donated in homeless shelters, and in a poor rural area by a church in Northern Bay County. It cost us more in gas due to only being told they had a 26ft vehicle. I am very disappointed in Uhaul in Chipley and will not use them again.

richsrd C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffrey R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Waanda D. 
Évaluation :
5

I made reservations online with Century Supply in Bonifay Florida. When my daughter arrived Saturday morning at 7:50 a.m.. Mr. Sellars arrived at 8:05 a.m.. he was angry that we made reservations online because we should have known that he was closed on Saturday. My daughter as well as myself try to explain to him that I rented the U-Haul online on Friday. He refused to rent U-Haul to someone that had tattoos, referring to my daughter. He verbally attacked my daughter to which I called local sheriff's department to resolve the issue but he left before they arrived. I've then contacted U-Haul to see if we could switch reservations to a different dealer in our vicinity. Everyone that I dealt with from U-Haul was excellent. Customer service went above and beyond to make sure that we were taken care of. I definitely would look into seeing what the problem is with Century Supply and Mr. Wayne Sellers. He is definitely bad for your business.

Delaney W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonja B. 
Évaluation :
5

No waiting, very convenient, helpful, and courteous.

Lola D. 
Évaluation :
3

Do not charge customers $2 688 to get to Florida and $886 to get back to Pennsylvania,,,a $3 - 500 dollar difference I could understand but not $1900!!! NEVER using U-Haul again!!!!

Matthew B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rufus W. 
Évaluation :
5

The personnel that assisted me for the reservation is so good to! Thank you U-Haul

Jeffrey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy P. 
Évaluation :
2

I was told 40 per day and returned it the next day and was charged 112

janet B. 
Évaluation :
5

Gentlemen were knowledgeable and helpful.

ELIZABETHMARIE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John P. 
Évaluation :
5

The guys at Chipley hardware are just great. They really are good at getting the Uhaul equipment checked out and processed. Nice guys. I have rented at a lot of different places and these guys are the best.

CHRISTOPHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALTON P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALTON P. 
Évaluation :
1

Attendant put 24k less miles on my paperwork, than there actually was, I notice an hr later after checking. It was difficult to get the location to correct as I kept getting "you have to wait for the boss to come in", then it kept being "the boss is busy"... Gilbert with customer service final corrected things for me after sending him time stamped verification {this was actually pretty much the best part of the whole 'experience'}. Then when attempting to drop the units off, I was transferred back and forth for over 2 hours (including the waiting of course). Then after being given 'clearance' for a drop off location, once I arrived, I was told that the lot did not accept 26' units... The GM of that location was very understanding & assisted me with being able to drop off at a different location; which the GM there was pleasant as well. All-in-all, this was not a good experience by far, and I have used U-Haul multiple times in the past. Hopefully this was just a 'one off', as I do plan to give another opportunity, when needed, before switching to another company.

ADRIAN P. 
Évaluation :
5

Friendly, helpful staff.

BENJAMIN S. 
Évaluation :
1

Very rude! Very unprofessional! RACIST‼️

Tionna J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quamiracle D. 
Évaluation :
5

Make sure the tire isn't coming apart like on the trailer I rented.

Chad M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
5

Hidden hole in front top corner if roof. Severe storm and water damaged stuff in the attic area

ROBERT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis R. 
Évaluation :
3

The need to train their associates a little more on how to do a rental contract where someone is not there to pick it up that day but to reserve a truck. I spent my entire lunch with a gentleman who didn't know what he was doing and left not sure if my reservation was accepted. I did, though, receive a phone call shortly after he had fixed the problem and my truck was reserved.

Curtis L. 
Évaluation :
3

The equipment was absolutely filthy. There was several inches worth of dirt in the box of truck and ramp. Although the employee was trying to be helpful the system kept trying to up-charge me several hundred dollars compared to original quote (had screenshot luckily). This was still better service than the original location in Bonifay-where the entire store was shut down due to a “ Doctors appointment.” Sat out there for over an hour waiting on a call back to figure out where we can get equipment from.

Misty B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karl J. 
Évaluation :
4

Since all I did was drop off the trailer in the parking lot of a closed business, I have no idea.

amy M. 
Évaluation :
5

No improvement necessary, everyone at Chipley Hardware is friendly, helpful and the process of renting here is simple and efficient.

Keith L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristie H. 
Évaluation :
5

Chipley Hardware is an outstanding dealer. Truly an asset to Uhaul and the community. Vehicle was clean and service was excellent.

Chris B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELICIA H. 
Évaluation :
5

The man at Chipley Hardware got on the phone to his customer service right away and got the whole mileage thing fixed and was very helpful n the process. Quality all the way at this place.

Christopher M. 
Évaluation :
5

It was perfect. Thanks

Dennis L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph B. 
Évaluation :
5

A

Daniel K. 
Évaluation :
3

I rented the same truck twice a week apart. The first time I had made a comment on my check in that the coolant light came on and might have had a slow leak. I had to add coolant during the time I had the truck. The second time I got the same truck, I could tell it had not been moved from the first time I had it and right away after starting out, the coolant light came on. Same situation with no repair or check for a leak. Also when I went to furniture in the truck the second time a different person was working in the store. I did the mobile checkout and check in for the truck. When I went to return the key, the guy had no clue about the mobile check in process and gave me a hard time about having to check the odometer and fuel and everything. I told him that was all done already in the mobile process and he was very shocked. Questioned how I verified the odometer and fuel. A little training would go a long way.

CHRISTOPHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BLAKE W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Darrell S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake W. 
Évaluation :
5

The gentlemen there are so nice!!!

Whitney R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diana H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

I was satisfied with the service.

LORENZO D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

crickett G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane R. 
Évaluation :
5

Robert did a great job with the rental

karl P. 
Évaluation :
5

Chipley hardware always has what I need.

Craig A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alan H. 
Évaluation :
3

Person that answered phone gave wrong information regarding rate. Only after driving 300 miles to pick up trailer was informed rate was $58 not 14,95!

LYNN H. 
Évaluation :
4

The roof on uhaul leaked so my furniture got wet.

Jina S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONNA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Margaret B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry F. 
Évaluation :
5

pick up lacation messed up my drop off location.

James N. 
Évaluation :
5

I had come into some unplanned/unforseen circumstance which could of ended very badly and I would had to pay for a truck if my husband's determination located the Uhaul and saved a lot of problems and that's k you for Daniel out of Alabama from having the company wait to report it missing when in the mean time my husband located the Uhaul and got it back in our possion. And other then to many miles everything worked out. So again a big big thank you to Daniel from Alabama location you saved us from having a total mess, to helping make sure everyone was sage and the Uhaul wasn't damaged. So because I was given a chance to get things corrected everything worked out.

Nikki S. 
Évaluation :
5

Y'all rock

Jacob S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

mary D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katie B. 
Évaluation :
5

N/a

joe J. 
Évaluation :
5

Very friendly staff, made everything quick and easy.

Christie R. 
Évaluation :
5

Very helpful check-in for truck rental return. I would return any other rental to this local location. Personnel amical.

MYRA C. 
Non les évaluations ont été soumises pour cet établissement.

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