Brandi was a great help and I have been to this location twice now.Robert L.
Customer Reviews for Chuck And Sons Auto And Diesel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CLARK J.
As aboveThomas J.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Barbara K.
Very pleasant customer service!carrie L.
Le client n'a pas laissé de commentaire.Anthony C.
Everything was greatCatherine H.
Le client n'a pas laissé de commentaire.Erik G.
Agent was friendly and very easy to work with. I have used this location previously and will likely go there in the future.William M.
They told me to complain about the Kent location so I did just that. They were eager to do the repairs, because it was needed the next week. U-haul should give us some sort of compensation.Thomas S.
Le client n'a pas laissé de commentaire.Dale A.
Le client n'a pas laissé de commentaire.Desiree M.
Le client n'a pas laissé de commentaire.gerald G.
Le client n'a pas laissé de commentaire.Robert M.
The attendant at this location is very friendly and we were able to quickly be assisted. Another location in Taylor didn't answer the phone.Daryl M.
Le client n'a pas laissé de commentaire.Gerald G.
Only problem was when we picked up the truck, the app the lady needed to use was being difficult. Took awhile to rectify the problem, even though she was on the phone with uhaul. Otherwise it was all good. I appreciate the local service! I will use them again.LuAnn R.
Le client n'a pas laissé de commentaire.Joan L.
Le client n'a pas laissé de commentaire.Charles S.
Le client n'a pas laissé de commentaire.Kyle H.
In and out in10 minutes again thank you uhaulDaniel M.
I liked how the agent/owner insured the truck's gas tank was full before I drove away. This concept is reassuring and leaves no "guessing or estimating" how much I need to refill before turning in at destination. Recommend all UHaul facilities use this for checking out vehicles.GREG L.
Very friendly, professional. I would highly recommend Chucks and Son's. Brandi and Chuck are the bestRoxzy O.
Le client n'a pas laissé de commentaire.Daria A.
The manager Brandi helped us with the whole process. It was nice to get such good customer service.Robert G.
Le client n'a pas laissé de commentaire.Hector O.
GPS sends to the incorrect location but a phone call to the business gets you clear directions.Alicia B.
The lady who helped me went far above and beyond to ensure that I got a trailer which was supposed to stay locally. She made at least two phone calls to get things straight and because it was taking over an hour to get everyone on the same page she told the people she was dealing with that I should be charged less which was done. This lady deserves a bonus!John I.
Attendant was friendly and helpful, fast service.Gregory S.
Make sure the truck is in working order first off and hasnt been sitting for a month. Then if your storage offers a free month dont put upon availability in the fine print your tricking your customers. Don't risk your customers safety in order to try to get your equipment where it needs to go.Valjeanne G.
Nothing, excellent customer service, friendly, helpful and professional. Thank you Brian TateBrian T.
Le client n'a pas laissé de commentaire.CHARLES I.
Excellent service à la clientèleHARTLEY T.
It is a bit of a messy looking place. Didnt get to meet anyone because they close at 3pm. The desk employee was very nice on the phoneIngrid H.
Customer service was excellent. She's very professional and very friendly I only rent from herRoxzy O.
Le client n'a pas laissé de commentaire.Bob K.
very good professional serviceMARK M.
Le client n'a pas laissé de commentaire.Kristie L.
Did a great jobHarold H.
The young lady at Chuck and Sons was very cordial and professional and the equipment was in exultant shape.GARY G.
Le client n'a pas laissé de commentaire.Chris S.
Le client n'a pas laissé de commentaire.Amy T.
Customer service is wonderful!!Roxzy O.
Lovely customer service, great communication, and she was sure to thoroughly check everything over on the trailer before I left.Sarah T.
The rental facility said U Haul would email me a rental contract and also email me a payment receipt. They did NOT! I got neither one from U Haul! That stinks, and is very unprofessional.Wayne B.
The truck was clean and functioned perfectly. The car trailer running lights did not work and I did not find out until my early morning departure. My spouse followed closely behind until the sun rose trailer could be seen. I am not sure how the lights would have been tested during the day, because the U-Haul represented checked the turn signals and brake lights.Kyle M.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Mitchell S.
I was billed an extra $70 and they did not know why. I had stopped in at 9a to let them know I had 2 unload around the corner and would retrn posthaste. I was told no problem.The fee was for a 2 hour late return. I had no idea and would have started earlier had I known.Mary Jo N.
Le client n'a pas laissé de commentaire.Douglas B.
Le client n'a pas laissé de commentaire.TIMOTHY M.
Everything was good.ross B.
Le client n'a pas laissé de commentaire.Amy G.
Thanks for the excellent service!!CARL M.