Le client n'a pas laissé de commentaire.
Danny A
Customer Reviews for Circle C Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything went well for me; issues are public showing up with no idea what they need to tow. This puts the process behind.
Ken HMerci
Kenneth DOutstanding
SALAH AEquipment was clean and filled with the furniture blankets. We requested in the back. Very easy to do pick up after hours. Really recommend this location. Wonderful people to work with!
Jacqueline GExcellent service and equipment!
Wendy NAAA+++. Friendly, efficient. Preferred location
HEIDI DSimply the Best.
JOSEPH BThis is absolutely the best service the nicest U-Haul employees I've ever had. Not that I've ever had any bad these guys are just super great. Anytime I rent from U-Haul it's going to be from them
JOSEPH BGood transaction. If return time was printed correctly, it would be perfect.
Kenneth KS.O.
Angel MI was very happy with the efficiency of the gentleman who checked me in and out. No problems whatsoever.
Steve SMark was really nice
Nekea SExcellent service à la clientèle
Melissa BNo call back after message left to verify receipt of trailer. I was unable to check out after hours since the system "could not verify location," per call center. A call from the facility would have been appreciated to acknowledge the return was complete without issue. Because I was unable to check out via app and no call from the drop off facility, I was not able to report an issue with the trailer. The coupler on the trailer is defective....had a difficult time at pick up to attach the trailer to the ball, and at drop off to remove trailer from the ball.
Vincent TThe truck was like brand new. People were helpful. Got a great deal. Don't like on phone app. Asked for counter service and was switched to phone app automatically. Tried to use it but did not work, so had people help anyway. At check out app could not even find my location just kept on spinning. Guy working took key but didn't check truck so I was not sure about status. I had swept out truck and folded blankets before returning truck. Had to check credit card statement, and was not charged extra so I guess everything was in order. App said to take pictures but never got that far to tell me of what, so I just took pictures of everything. Do not like the phone App.
Peter NIt was a night drop after hours. Waiting to hear back from them that all is well with my drop off.
Jim CRequire full tanks and actually put the fucking equipment I paid for in the damn truck.
John LService amical
GIM YI didn’t check and neither did the person helping me but the trailer door was open and we only noticed when on the freeway a person drove past and yelled that it was open!
Richard BAs I reserved the truck at the placentia location, only to be told ( quite rudely by an employee named Nate) that my reservation had been moved to this location. There were multiple 10' trailers on site at the Placentia location, but I was told by Nate that they were reserved for other people. I was told by the other empty gate they all needed repairs before they could go out. Once I got to the Orange location, I found out that no one was there and I had to download the U-Haul app to pick up my truck. All of this delayed me by over an hour.
Jonathan GGreat customer service!
Carlos RExcellent customer service!!!
Roy MExcellent customer service. I would come back to this location for all my needs.
quynh tIt was a great experience.
David RVery helpful and had the equipment needed and very friendly and informative.
Patricia SEvery things was great
Mahdi BGreat service. Easy to reserve truck. Quick pickup. Easy drop off.
Kathleen PThere was nobody there at 1230 on a Monday. Checked online before my drop off they said closed at 1 pm. So I rushed to get there before they closed. I got there at 1230 and they were closed already.
jay dThey are the best
Lucrecio TThe man who helped us was very nice and helpful!
John GEasy drop off and key drop.
Tim SVery impressed with the hard work by Circle C Storage to grow their business over the past seven years. The vehicle rented operated without a problem, and was clean upon pickup. I will definitely use their services again, and will refer others. Thank you, Bruce Senator
Bruce SService was great!
Allen GVery helpful 👍
jay dEverything is great! Thank you so much for your service and managers in Irvine and Santa Ana
EKATERINA BNothing at all
Paula sI don't know how U haul as a company can let their trucks go out on the highway-They are notbvery good or dont care about the customer. I call the number to report the issue. Driver seat would not adjust Went to pull down sun visor and half of visor fell. The clamp was non existant on right side. Very dangerous. At night time, the light inside vehicle would not go on. I reported the first 2 complaints. Employees need to check these vehicles for potential hazardous situations. Such neglect on this truck. Wont rent from U Haul again.
andrea fEasier and faster check out for after hours
Roberto CMake sure driveway is clear so vehicles can be pulled out🤔
pablo gwas not ready for pick up. waited 20 minutes for the front desk to actually help me out, even after i filled out the check in online, was asked to redo. never received a receipt after i dropped off due to front desk guy being “too busy” once again.
FRANCHESCA VFacility is too small. No place to park on premise and there are too many U-haul trucks parked on the public street. This is unsightly and an improper use of public parking.
Vincent CI use U-Haul for my business and I rented a lot from U-Hauls all over Orange County Circle City Orange is my favorite place to rent from they're good guys and they will take care of you I highly recommend them
Gary aSo frindly and officiant.
Mahamad AThe guys were very professional, helpful and extremely accommodating.
Joseph FThe place was overcrowded with dropoffs and we had a hard time looking for a place to park the trailer. Also it is closed on Sundays which isn't helpful so we dropped off without any help which was ok I guess
Komal BThey charged me for gas after I returned it with the "amount & more" that the truck had when I first picked up from another U-Haul location! So this caused deductions from my bank which should have been a reimbursement & now has lead to an uncalled for problem for my refund
Annette yHorrible. I had to call customer service since it would not release the van to me. She was amazing but the process sucked and not sure I'd use it again. So complicated the app and the system was flawed
robert sNothing. It was our second time and it went smooth both times! Super nice guy too!
Larry HThere was no problem with the location, but the system took way too long to approve me. I checked out the truck with mobile pick up.
Lorena RThe "average" location was only because the facility was small. Le service a été excellent. The process could not have been any easier. Was on the road within minutes of my arrival.
TODD CI understood that it was going to close at one PM, and I was slightly concerned, as I have never done this before, and there was absolutely no customer service. Now I know what to do for next time, however, when I had an issue It took an extra hour out of my already short time to fix it. Along with that I drove quite literally 21 miles. They charged me for every mile and did not tell me about gas. This could've all been fixed. If there was someone there to help and tell me because it was my first time. It is safe to say I will not ever be going to any U-Haul location again if no one is there. There was a service fee for just about everything I did and my $30 truck turned into $150. I feel cheated and I feel un helped. The only reason I took a U-Haul was to pick up $70 worth of appliances from Facebook marketplace, and the rest of my stuff. This was easily one of the worst possible experiences you could have. To improve for next time, instead of adding extra fees in forms of dollies and moving blankets; just be honest and just be direct because now I will literally never come here to this location again. Yes I understand. It was closed; however, who closes at 1pm? It's a Thursday.
Nina DVery friendly and helpful. Very easy and pleasant transaction
Jason HExcellent customer service and best U-Haul experience to date
Janes Z