Customer Reviews for Circle C Storage
(Concessionnaire U-Haul dans le voisinage)

1 004 évaluations

1967 N Main St   Orange, CA 92865
(Taft and Main)

(657) 284-5119

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 3h pm
  • Dim : 8h am à 12h pm
Heures d'ouverture spéciales
  • 10/21/2021: Fermé
  • 10/22/2021 - 10/23/2021: 8h00 am - 10h00 am
  • 10/24/2021 - 10/25/2021: Fermé
  • 10/31/2021 - 11/1/2021: Fermé
  • 11/7/2021 - 11/8/2021: Fermé
  • 12/5/2021 - 12/6/2021: Fermé

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Services dans cet établissement :

Pour nous contacter

(657) 284-5119

1967 N Main St
Orange, CA 92865
(Taft and Main)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 3h pm
  • Dim : 8h am à 12h pm
Heures d'ouverture spéciales
  • 10/21/2021: Fermé
  • 10/22/2021 - 10/23/2021: 8h00 am - 10h00 am
  • 10/24/2021 - 10/25/2021: Fermé
  • 10/31/2021 - 11/1/2021: Fermé
  • 11/7/2021 - 11/8/2021: Fermé
  • 12/5/2021 - 12/6/2021: Fermé

Show All Hours

  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Darron I. 
Évaluation :
5

Nice family run business customer focused

MATTHEW S. 
Évaluation :
4

My first experience renting Uhaul. Will definitely return business, when I need it. Thank you, so much.

MANNY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADONIAS L. 
Évaluation :
5

very easy Pick up location was great

jerome H. 
Évaluation :
4

I had a great experience with the team at Circle C Storage. They answered all of my questions and were able to add an additional day to my rental when some changes with my schedule happened. I would highly recommend them!

KATRINA F. 
Évaluation :
5

Very friendly and quick.

JAY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT T. 
Évaluation :
5

I reserved the trailer for pickup at the Garden Grove location. I had to go to three different locations before being able to pickup my trailer. It was a huge hassle.

DAVID R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARLOS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAHANI C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERICK C. 
Évaluation :
5

Friendly and helpful, easy check in and drop off

SHANNON N. 
Évaluation :
5

The only real problem with this location, is the location. I've lived in the area for over 30 years. I didn't even know it was there. The associates working this location were exemplary. Mark and Jerome were great to deal with. Thank you for such an easy rental. The real difficulty was the UHaul phone system. When I had a question or an issue where I needed to speak with the closest store, I couldn't get through to speak with them. It was faster to drive/ tow down to the store and ask for help. Your company phone system needs to be revamped. Oh I forgot the lady that helped me get the reservation was awesome too. But when she sent me for technical help... the phone system put me on hold for 45 minutes. After that I just hung up.

HENRY S. 
Évaluation :
5

Jerome was super friendly and helpful to me and all the guests at this busy location. Great experience! Will be back.

Brandon G. 
Évaluation :
5

Wasn't happy to have my pickup location changed to a more distant Uhaul.

gordon R. 
Évaluation :
3

Clean the fish tank!

PAUL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey P. 
Évaluation :
1

With a reservation, I ended up standing in line for over an hour. Understaffed and ended up late the remainder of the moving day.

MATTHEW P. 
Évaluation :
2

Very strange experience at this location. Very short hours. I got a call about an hour before my reservation time with the location manager saying that they were closing in an hour- that was 2pm on a Tuesday. He didn't explain why nor give me any notice. I had ordered a moving dolly with the cargo van to rent. He shrugged that off and said that doesn't have any and and hasn't had them for a long time. Then, upon the rental return because he closed up shop early. We had to deal with the after hours return. What a nightmare. We tried 2 different browsers, enabled share location, tired it in the app, and none of it worked. We then tried calling UHaul phone support. Waited on hold for 20+ minutes - no one ever answered. I just put the keys in the slot and left a message for the location manager. Just an awful experience.

Karin S. 
Évaluation :
2

My comments are not specifically toward the location but the Uhaul app experience, which I relied on. It was horrible, buggy (photos would not upload, and I could not return the truck using the app), and cumbersome. Also, the lock was also difficult to get opened at the location.

Bradley Z. 
Évaluation :
3

The location is average but both gentlemen are above and beyond helpful. Excellent service à la clientèle.

KRISTINE E. 
Évaluation :
2

Late. Didn't have dolly or blankets. Still charged me full price

Scott C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Allan B. 
Évaluation :
1

No one there to greet you. You have to call a phone number for someone can assist you. He didn't compensate the extra gas that was not my fault.

NATALIE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Veronica R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dann S. 
Évaluation :
5

Clean and organize the office, it's very untidy

Benjamin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROGELIO P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ron S. 
Évaluation :
5

Nothing! after making an online reservation on Thursday with the Tustin location and not hearing back from the regional scheduling, I called the scheduling people and they referred me to Orange location based on availability. Staff was super helpful and friendly. They turned around a not so great experience! THANK YOU

Heidi M. 
Évaluation :
5

Great customer service! Highly recommend this location!

Stephen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ETHA G. 
Évaluation :
5

Mark hooked me up well - good work

Chris G. 
Évaluation :
5

All u-haul facilities should be this friendly, helpful courteous, professional as this one! I will use this location every time going forward!!!

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cristian G. 
Évaluation :
3

Luckily there was an open spot for us to park. The location looks very tight with not much room for returns.

Elikisoni L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tariq K. 
Évaluation :
3

This location didn't have any furniture pads which are needed for moving things.

DAVID K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joel C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

joSUA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katerina Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fred E. 
Évaluation :
5

Great job.

Anthony M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ANTONIUS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Farid S. 
Évaluation :
3

Clean the vans. The mirrors were greasy and the wheel was dirty. I had to wipe these items to clean them.

Rajin S. 
Évaluation :
5

Keep it up.

HERMENEGILDO C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dustin H. 
Évaluation :
1

The check in and check out processes were horrible. Was charged twice for my rental deposit. The vehicle was great but everything else was Just a cluster of an experience.

Martin M. 
Évaluation :
5

I've rented many U-haul trucks of the years, and this was the easiest and quickest it's ever been done. U-haul has been awesome in rolling with the punches of this COVID pandemic. Thanks U-haul!

SONIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alec R. 
Évaluation :
5

I have been renting Uhaul trucks and trailers for over 30 years. Mark is by far the best Uhaul person I have ever dealt with in so many ways. Nice, thoughtful and instructive.

LANCE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN B. 
Évaluation :
5

The only thing that was frustrating was the parking. When I dropped the truck off at 4:30, there was literally no parking. I wasn't sure where to park and not block any entrances. Otherwise, I love this location!! Awesome customer service.

Stephanie P. 
Évaluation :
5

Mark was very helpful even under the pressure of being the only employee on-site with multiple people waiting for assistance. He managed rush of customers professionally.

BRAD F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROLAND H. 
Évaluation :
1

The guy at the desk was great, and the truck was fine. But they charged me double the rate for no reason, and added a 20 $after-hours fee for no reason. I have contacted them twice about this with no response and am planning to flag it as a fraudulent charge on my credit card. I don't know why they have to try to scam people like this, and do not blame the operator of this location for this incredibly annoying situation.

RICHARD E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

Great experience, and friendly service too.

Scott P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elijah T. 
Évaluation :
1

No lie to customers about the gas used. They took advantage of me when I went to return the truck and charged me for not refueling the truck when I returned it with more gas than I took it out. Very disappointed with the service.

victor N. 
Évaluation :
5

It was an all around good experience. Thank you.

Fred P. 
Évaluation :
5

Great people and great service.

Danny W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SILAS T. 
Évaluation :
5

All I got to say is……..Amazing customer service!

MELCHOR G. 
Évaluation :
2

When I returned the truck after hours, I disputed the mileage that was calculated. There was no effort from the location to work with me on the dispute. I left three voicemails over the course of a week and got no response. The lack of customer service is unsettling.

CAMERON A. 
Évaluation :
5

The two gentlemen at this Orange location were very nice and very helpful. I picked up the truck at 11:30am, it was parked in front and ready to go when I arrived. The manager told me that my check in time at drop off was 10:00am with 120 miles. Would recommend this location.

MICHELLE S. 
Évaluation :
3

My contract did not arrive on my email. I was offered the contract as a printout. I should have accepted it. I don't remember being told that they close at 3:00 pm. I had to leave the trailer in their lot, unsure of the security of the facility.

WAYNE F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd L. 
Évaluation :
4

The two people working at that location started swearing at each other and yelling (I think one may have quit). Sort of off putting

Jamie W. 
Évaluation :
5

Outstanding experience, great customer service!!

WILLIAM F. 
Évaluation :
3

Location was closed. Sign stating because of covid. Never saw anyone. Kind of disappointed with the vehicle.

Sergio G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jeff C. 
Évaluation :
5

Nothing! Mark was terrific since the original location I was supposed to get the van from was a bit of a disappointment. Mark stepped in and took great care of me and I will be back any time I need a rental. He was just a gem!!!!!

KATHLEEN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

App issues check in

MARK D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bon G. 
Évaluation :
5

I dropped off at night as a self service. Quick and easy.

ANTHONY W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT W. 
Évaluation :
3

19,95 $ is false adverting. I ended up paying 95 $for a few hows use and 40 miles. Too expensive!

CHERIE F. 
Évaluation :
1

Store was closed and there was only one spot available to park which for a trailer was not easy. And so there was no help to help me back in or take the trailer off and also nothing there to make sure the trailer didn't move. The parking spot was in a slant. So we had to go looking around for a brick or piece of wood so it wouldn't move and get damaged.

Melissa J. 
Évaluation :
5

Owner was very friendly and helpful. Amazing customer service. Will reccomend to friends.

BARBARA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Leonard A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HARLEY W. 
Évaluation :
5

I driver farther to use these guys because the service is always good.

Ronald G. 
Évaluation :
2

Office was not open - keys were left in a drop box

ANDREW W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

artun E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl H. 
Évaluation :
1

You guys had my email on someone else's account. You guys need to double check your information before submitting it

AMIR C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM W. 
Non les évaluations ont été soumises pour cet établissement.

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