Évaluations des clients Circle R Towing

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Circle R Towing

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clarence F. le

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When I returned the truck the location could not close out the contract due to glitches in the system. He had to call U haul, but it seems it took him a very long time to reach a human to help him. It would be great if they were given a direct number that would be answered fairly quickly to prevent the customer from having to wait so long.

Akisha H. le

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Le client n'a pas laissé de commentaire.

Randi C. le

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Grateful for the timing and the excellent service.

JAMES B. le

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Le client n'a pas laissé de commentaire.

Annie D. le

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Y’all need to lower rates for the miles

Lucinda J. le

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Le client n'a pas laissé de commentaire.

Debra A. le

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Excellent customer service

roosevelt P. le

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Le client n'a pas laissé de commentaire.

DAWN B. le

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Harold was so professional! and a very nice person. my move was excellent!! thank you Harold and Pat.

Joseph J. le

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Le client n'a pas laissé de commentaire.

mARK P. le

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Le client n'a pas laissé de commentaire.

bruce F. le

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Just continue with the awesome service I received today

mARK P. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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Great people to do business with.

Joseph M. le

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Great customer experience!

SHARICE J. le

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Le client n'a pas laissé de commentaire.

Adam T. le

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Le client n'a pas laissé de commentaire.

Andrew B. le

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The TT 20' Moving Van dropped-off for me to use at Patterson's Circle R Towing and Recovery (56708) was HORRIBLE. This truck (Equipment# TT 2426D License Plate# Arizona AE0 9405) needed serious front-end work due to the play in the steering. From the 11 o'clock to the 1 o'clock position as all 'play' in the steering - meaning - when I turn the steering wheel in this range it did not turn the tires. Having this truck pickup location, and not being an actual U-Haul truck location, meant there was no other truck I could switch to. I was stuck with this one because I had movers, overnight hotel stay, and etc already scheduled and no time to wait another day or two for another truck. My Chicago to Dallas, 14 hour, 950 mile trip was a disaster due to the extremely poor maintenance of this truck. Because of the play in the steering the truck could not be kept centered in the lane I was driving in. The truck drifted to the left and right outside my lane due to the play in the steering. For example; As the truck drifted to the left I would steer to the right and the truck continued drifting to the left because the steering wheel was in the 'play' area. At about the 1 o'clock position I can feel the steering wheel stiffen (where it actually engaged the wheels) and responded to my steering commands. By that time the truck has already drifted into the left lane so far I kept over-compensating my steering to the right causing the truck to jerk to the left as it turned-right back into the lane I wanted it in. Then, the truck continued to drift to the right as I would steer to the left, in the 'play' zone. The truck continued its right-drift until I could feel the steering stiffen as I reached the 11 o'clock position where it finally engaged the wheels where I was able to steer the truck back to the left a bit and back into the lane I wanted to be in. This example is what I went through the entire 14 hour 950 mile drive from Chicago to Dallas! The truck was drifting right and left the entire time and I was unable to keep the vehicle centered in the lane I wanted to drive in due to the extremely poor front-end maintenance of this vehicle. This truck should have NEVER been allowed to be rented! Also, because of this I was unable to drive the truck at night. It was too cumbersome during the day to keep it in my lane and impossible at night. I could not make it to my hotel, I had to cancel the stay, lose my money for cancelling within the 24-hour hotel check-in, then had to re-book another hotel and pay for that instead. I have rented and driven this size truck from U-Haul several times with no issues at all, but, this truck experience was the absolute worst! I advised the U-Haul location in Dallas (when I finally arrived) of the truck's condition and pleaded with them NOT to rent this truck to anyone else before getting the front-end work completed.

Ciara J. le

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Answered all of my questions with no attitude, He was a very friendly guy.

Lillie T. le

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Le client n'a pas laissé de commentaire.

George L. le

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My credit card charged twice Over $500 total....

Daniel T. le

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Le client n'a pas laissé de commentaire.

maggie J. le

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Le client n'a pas laissé de commentaire.

Gregory H. le

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Le client n'a pas laissé de commentaire.

Wilma K. le

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Le client n'a pas laissé de commentaire.

Dupree C. le

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Le client n'a pas laissé de commentaire.

Ruben A. le

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Le client n'a pas laissé de commentaire.

Glenn M. le

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Great customer service skills and was prompt.

Porscha T. le

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Le client n'a pas laissé de commentaire.

PHILLIP S. le

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The customer service was fine. They worked very well with me trying to work around the bad weather, and getting my movies together. Appreciate the patience. Thank you!

STEPHANIE G. le

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Everything was great keep up the good customer service.

FELICIA R. le

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Le client n'a pas laissé de commentaire.

Michelle S. le

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Great customer services

william J. le

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Le client n'a pas laissé de commentaire.