Owner was very friendly and helpful.
joseph WEAVER
Customer Reviews for Citgo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Love the customer service Mike is great. Most definitely will be back to this location for future moves.
kenundrea fieldsNothing!!! This location is so professional and just so easy to do business with. I highly recommend this location. 5 stars all the way,!!!;
David EvansCustomer Service was amazing.
DONNA ELLISThere was damage to the passenger side door and the wire for the lights on the car hauler was frayed so the lights didn’t work correctly
angela bergerGreat & Friendly Service Along With Well Maintained Equipment! 10/10
jacob coleMike made the return of four pieces of equipment a breeze, thank you!!!!!!
Julio OliveraMike made the return a breeze, thank you so much.
Julio OliveraMike was great and made the return very easy, thank you so much.
Julio OliveraVery nice and fast overall renting experience.
CHRISTOPHER DRAKEMike was awesome and took care of me. He took back my trailer and saved me time and money from driving all over town. I will do all m business with him and reccomend you see him first. His location is easy to find and access.
Nathan BickleI made reservation on line. Trailer was ready and check out seamless. They actually had 3 of the transports ready to rent. Check in was just as seamless. Much better experience than I ever had with U-Haul.
Thomas DawsonJust great customer service
Luckie ScottThe gentleman Mike Patel inside the store is so helpful all of the time. He will literally do anything he can to help people who are his valued customers. From buying a Body Armor sports drink, to a pack of Bubble yum bubble gum he is the go to guy for it all….oh and i almost forgot to mention that he is the man when it comes to Uhaul!
Dustin BennettOwner is extremely friendly and very helpful
Robert BridgesThe manager takes good care of his customers.Friendly service!
ROGER PETERSONVery friendly and good customer service
Lasheka WilliamsEverything was great.
Harold LoweryEverything was fine
james burenellThx Mike!
Erica CauseyMike was awesome and easy going, location was super convenient, as long as you bring the truck back the same way you drove it off it was as convenient as it gets.
jared evansI highly recommend Mr. Mike to take care of you. Real respectful & he finds ways to save you money.
Jhavahn HolstonI didn't pick up at this location. I was sent to a different location because they didn't have the trailer I reserved the week before I was supposed to get the trailer.
Mary GidneyNice folks, good customer service
Andy SinquefieldAbsolutely nothing ,Mike is awesome ! Thanks again . -Caleb
caleb usseryNo comment.
Caitlin RobersonMike made my drop off experience quick and easy. He also helped me save a bit of money upon drop off. He was very helpful and immediately came to help as soon as I pulled into the parking lot…literally. Highly recommend this location.
David Tyson IIIPlease warn customers about the sliding door as it can easily get stuck in the roof of the trailer if it is allowed to slide up too far. We had a hard time getting it back down when we finished unloading!
Patty ClementsThe guy that worked in the store at the Citgo on Russell Parkway was extremely nice and very helpful. I will use this location again for future uhaul rentals.
Shermika ByseExcellent customer service! I would definitely recommend this U-Haul location to others!
Walter ChambersVery friendly and helpful!
james Allen jrThe trailer was terrible and had an awful bounce to it. It was unpleasant to haul for 5+ hours. The original drop off location is no longer affiliated with U-Haul. Finding another drop off location was a major inconvenience. I truly don't know if I'll ever go through the trouble of renting a transport trailer again.
kevin sephensExcellent service and experience. Truck was in excellent condition and had all the latest features. Definitely recommended.
Erik ColemanLe service à la clientèle était génial.
Cedric ColemanThey were very nice and helpful in the drop off process. A nice break from the chaos that was the pick up
Natalie ByrdI LOVE this UHaul location. It's the wonderful folks that staff this location that make it top notch !!
William HewesMike was very helpful with getting the trailer reserved and the entire process from pickup to return was with ease. I'd recommend this location for your trailer needs.
robert colemanMr Mike always keeps the newest & most reliable uhaul trucks. There is plenty of room to maneuver rental truck on property. Mike is so friendly and knowledgeable whenever you walk into his store. Will definitely come back everytime that I am in need of a uhaul rental truck. Absolutely Superb!!
TIMOTHY SWANNERCharged additional fees
LSean RayBest experience ever
jnt westNo improvements needed. Excellent service.
jeffrey mosleyGreat service. Mike was a great help.
Billy ThomasMike, is very knowledgeable with his uhaul business. He keeps his business & uhaul trucks very clean. I would recommend this location to anyone !!!
TIMOTHY SWANNERMike always provides excellent service! Never an issue and highly recommend as the first choice for any needs!
Lisa MaysGreat service…Very knowledgeable and efficient…
CHARLES KRETLOWThis is the BEST place to rent a truck. The owner is so friendly and makes the rental so easy. We have rented U haul trucks many times in multiple states and this is where we always go to now. You need more reps like this guy.
Becky JordanI had a wonderful experience with this service location. Helpful and knew what I needed when I did not! Would HiGHLY recommend
Angela GrabowskiVery helpful.
Edwin WardMike was amazing. Very glad I decided to rent from uhaul today.
joshua stewartMike was very professional and helpful. I will certainly use this location in the future.
JOHN SARMERNothing. Everything was perfect. It's why I continue to use uhaul for everything.
Greg HerrigAucun
alvin durhamService was more than excellent. Awesome communication and customer service experience!
Sonja JonesMr. Mike is wonderful to do business with
regina myersVery convenient and the employee was very helpful.
MICHAEL ALLISONTeach attendants how to hook up trailers .
dwight johnI was pretty happy with the service I received!!!
Jennifer LongActually supply the equipment that I was being charged for. Paid for a dolly but wasn't included.
Dean AdamsMike's awesome Customerservice made everything so easy!!! Mike is the BEST!!!!!
ARTHUR LAULUSAThey were very helpful and I was in and out. I will use them again if I need to rent a trailer.
jeffery jacksonNone Mike is great
marc waitsQuick, easy, very cooperative
John McCarthy